Impeccable customer service! They were out of the smaller tree in this style that I had originally ordered. A very kind woman called me and worked with me and searched with me until they honored the p... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Impeccable customer service! They were out of the smaller tree in this style that I had originally ordered. A very kind woman called me and worked with me and searched with me until they honored the p... Ver mais
A empresa respondeu
I cant answer this as I don't know how my experience is or will be, the Christmas Tree is on backorder and not ready to ship yet.
A empresa respondeu
Personal customer service is top-notch and real people to speak with. My first artificial tree that I swore I would never get. Quality of tree is pretty good. Some plastic needles have extra "tags"... Ver mais
Beautiful tree,fast delivery. Holds every ornament we have. Enough room between branches for ornaments to hang not lay on branches. Extremely satisfied. Was very skeptical on getting an artificial tr... Ver mais
A empresa respondeu
Treetime is America's number one choice for the best artificial Christmas trees, wreaths and garland. Enjoy shopping the largest selection of prelit Christmas trees online with over 75 unique tree styles to choose from. Our pre-lit trees have the most realistic and natural appearance that is true to nature's creation. We design our artificial trees around quality, reliability, and lifelike evergreen foliage using Real-Needle ™ technology.
22N102 Pepper Rd, 60010, Lake Barrington, Estados Unidos
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 94% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Helped resolve lights not working in LED tree. Great customer service.

Resposta da Treetime
I received this tree before Christmas knowing that I would use my old tree for this season and us my new tree from Tree Tim go December 2026. I researched many high end websites and this business had higher ratings than all others.

Resposta da Treetime
Received our replacement lights on-time as expected.

Resposta da Treetime
Quick shipping, but unfortunately, you use fed ex for shipment. They said the tree would come Weds. then Thursday, then Friday and it was finally delivered on Saturday and left at the far end of the carport.

Resposta da Treetime
The women who helped answer our questions about burnt bulbs of our 6 yr old tree was awesome. More than helpful.

Resposta da Treetime
Customer service was responsive to my questions and the shipping was fast. We have been enjoying the realism of the tree…our first artificial tree ever.
Thank you!

Resposta da Treetime
Personal attention and great customer service.

Resposta da Treetime
Tree arrived very fast and was just as pictured.

Resposta da Treetime
I spoke to someone on the phone she was not a help. The amount of money I paid for the item it was not worth it. It didn’t really flicker.😩 Robert.

Resposta da Treetime
I’ve searched everywhere to get replacements for my tree and this place had them. They were so easy to find on their website with clear definitions for each type of bulb. I am sooooo happy.

Resposta da Treetime
When I ordered my ribbon, it said it would be here by the 17th. I called to check on the status,and was also told it would be here by the 17th. It didn't get here until the 20th. Very, very disappointing!

Resposta da Treetime
Our tree is beautiful!! It was easy to set up and it fits perfectly in our space. We purchased the 7.5 Stockton Spruce with multi-colored incandescent lights. We are very pleased with the number of lights and the amount of branch tips for hanging ornaments. We called with a few questions before ordering and the associate we talked with was so helpful. We would definitely order from this company again. We love our tree!

Resposta da Treetime
The pictures don’t do this tree justice, it’s amazing. It was time for me to retire our old 8 foot tree with all its broken lights. I bought last minute over the web without seeing it in person. I was worried it would be too small, it wouldn’t have enough lights and not live up to my old tree. What a pleasant surprise. It’s light, easy to put together and stunning. I couldn’t be happier with our new tree and highly recommend TreeTime trees.

Resposta da Treetime
Very responsive follow up. Carol was over the top in assisting in setting up the performance of the extra capabilities of the product and answering all of my questions fully and pleasantly.

Resposta da Treetime

Resposta da Treetime
The tree I ordered was a magic tree it is beautiful but I was puzzled by the lights until customer service helped me put the app on my phone.

Resposta da Treetime

Resposta da Treetime

Resposta da Treetime
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