TRS Claims Avaliações 

126
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

having been involved with the claims industry for many years i know that despite all the assurances the service doesn't always come up to scratch. I was extremely pleased with the service i received ,... Ver mais

Avaliado com 2 de um total de 5 estrelas

I recieved the wrong device but this was amended however the chosen carrier claimed "trying" to deliver when there was with 100% certainty someone was home. so this was rescheduled to Saturday but now... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Millions times better than all other insurance. I lost my handset and I was worried but I can't believe how fast and efficient they are . It's just amazing . LIVINIA claim agent was great helpful... Ver mais

Avaliado com 5 de um total de 5 estrelas

Brilliant service to be quite honest, submit the details onto the web portal - great for doing when you're at work and you don't have time for an extended phone call - and within an hour or so, the ap... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Corretora de seguros

Informação fornecida por fontes externas variadas

Innovative Claims Management 📱🏡. Monitored from 8.30am-5pm Mon-Fri


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

126 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(126)

0 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent service

2 de setembro de 2019
Avaliação não solicitada
logotipo da TRS Claims

Resposta da TRS Claims

Hi,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Avaliado com 5 de um total de 5 estrelas

These guys are great!

Fast, efficient, polite and effective - Not the words you'd usually associate with an insurance company! Genuinely the best insurance experience I've had.

30 de agosto de 2019
Avaliação não solicitada
logotipo da TRS Claims

Resposta da TRS Claims

Hi,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Avaliado com 1 de um total de 5 estrelas

Literally a bit of a joke

Literally a bit of a joke really they had it delivered it to the wrong address twice and one of the agents was rude , felt like I was going round in circles and there was no “sorry” or anything for their mistake. I just wish I went with another insurance company

30 de agosto de 2019
Avaliação não solicitada
logotipo da TRS Claims

Resposta da TRS Claims

Hi Alice,

Many apologies for any inconvenience caused,

The Claims team have been trying to contact you all day to resolve this, could you please call us so we can get your phone to you.

Many Thanks,
TRS

Avaliado com 5 de um total de 5 estrelas

Easy... Easy... Easy

From start to finish Ana Boja @ Claim Brain has made this a quick, easy and painless process. Ana was quick in responding and extremely helpful. Thank you to Ana and the whole team at Claim Brain. Keep it up!

29 de agosto de 2019
Avaliação não solicitada
logotipo da TRS Claims

Resposta da TRS Claims

Hi,

Thanks for your review, glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Avaliado com 5 de um total de 5 estrelas

Can't believe how simple claiming was

Can't believe how simple claiming was. I was lucky enough have been given the option for free phone insurance via Perkbox as they have an agreement with my employer. I made a claim online, and they made the decision to replace my iPhone X within minutes and delivery next day was a relief.

23 de agosto de 2019
Avaliação não solicitada
logotipo da TRS Claims

Resposta da TRS Claims

Hi,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,

TRS

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, within 2 days had my replacement phone. Easy and clear claim process - would definitely recommend to others.

11 de agosto de 2019
Avaliação não solicitada
logotipo da TRS Claims

Resposta da TRS Claims

Hi,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Avaliado com 5 de um total de 5 estrelas

Once I had all the documents

Once I had all the documents, they were EXTREMELY quick at processing everything and got my replacement phone the next day.

Super impressed by the service.

8 de agosto de 2019
Avaliação não solicitada
logotipo da TRS Claims

Resposta da TRS Claims

Hi,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Avaliado com 5 de um total de 5 estrelas

fast and effective!

My case was a little special as my iPhone broke whilst abroad on business (followed by holiday also abroad), so I could not reach the UK to fix my phone. After a simple and clear online process, where I uploaded docs, always knew what to expect as a next step etc, Adam Dexter aka superhero, was assigned to my case. He did his best to help me solve my problem, and do so quickly as I could not place or receive any calls (besides the camera being shattered), so I was in a rush! although ClaimBrain did not approve the extra costs of a new phone I could source locally in Greece, they did quickly order one from amazom and posted on expedited shipment to Athens. I placed the claim on Fri and had the refurbished phone arrive on Wed. not bad considering I was 4 hour flight away! thanks to Adam for genuinely trying to help!

7 de agosto de 2019
Avaliação não solicitada
logotipo da TRS Claims

Resposta da TRS Claims

Hi Mary,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, received a new phone direct to my door within 48 hours.

4 de agosto de 2019
Avaliação não solicitada
logotipo da TRS Claims

Resposta da TRS Claims

Hi Conor,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Avaliado com 5 de um total de 5 estrelas

Great Service

Great Service, no hassle just got the job done.It's exactly what you want from a insurance company.

2 de agosto de 2019
Avaliação não solicitada
logotipo da TRS Claims

Resposta da TRS Claims

Hi,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service. Received new phone the next day (with a 1 hour time slot). Easy to use website and process is very simple and quick. Would definitely recommend.

1 de agosto de 2019
Avaliação não solicitada
logotipo da TRS Claims

Resposta da TRS Claims

Hi Tom,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Avaliado com 5 de um total de 5 estrelas

Next day courier brought my new phone

Next day courier brought my new phone. Best experience ever. Would recommend. Thank you

1 de agosto de 2019
Avaliação não solicitada
logotipo da TRS Claims

Resposta da TRS Claims

Hi Andrei,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Avaliado com 4 de um total de 5 estrelas

Very professional

Claim got off to a rocky start but once things were ironed out the was seamless and smooth and overall a pleasant experience...

1 de agosto de 2019
Avaliação não solicitada
logotipo da TRS Claims

Resposta da TRS Claims

Hi Collin,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Avaliado com 5 de um total de 5 estrelas

Best Service

Was a very quick, and easy process, had to provide proof of purchase and device information which was all done on the very simple and easy to use claims website :).
Fast response and a courier came the next day to collect my old device and drop off my new device!
Great service and experience. Would definitely recommend them :)

1 de agosto de 2019
Avaliação não solicitada
logotipo da TRS Claims

Resposta da TRS Claims

Hi Jaye,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Avaliado com 5 de um total de 5 estrelas

Quick turn around

Quick turn around, helpful service

1 de agosto de 2019
Avaliação não solicitada
logotipo da TRS Claims

Resposta da TRS Claims

Hi Natasha,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Avaliado com 5 de um total de 5 estrelas

Got my new phone quickly

Got my new phone quickly, no complaints.

1 de agosto de 2019
Avaliação não solicitada
logotipo da TRS Claims

Resposta da TRS Claims

Hi Jack,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Avaliado com 5 de um total de 5 estrelas

Very impressed

Very impressed. Received the new phone very quickly. Didn't even need to package the old one- the courier had a box and took care of everything.
Also got an upgrade to a newer model for free.
No complaints here

1 de agosto de 2019
Avaliação não solicitada
logotipo da TRS Claims

Resposta da TRS Claims

Hi Chris,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Avaliado com 5 de um total de 5 estrelas

Impressive

I wasn't expecting the whole process to be so quick. In 2 days I had a new phone which works perfectly so far. Really pleased with the service and every time I had a question it was answered quickly.

1 de agosto de 2019
Avaliação não solicitada
logotipo da TRS Claims

Resposta da TRS Claims

Hi,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Avaliado com 5 de um total de 5 estrelas

Brilliant service to be quite honest

Brilliant service to be quite honest, submit the details onto the web portal - great for doing when you're at work and you don't have time for an extended phone call - and within an hour or so, the approval comes back, with on hand live support every moment of the way. Was very impressed with the speed of response to any queries I had! And my replacement S8+ works perfectly and without any hitches. Highly recommended.

1 de agosto de 2019
Avaliação não solicitada
logotipo da TRS Claims

Resposta da TRS Claims

Hi,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

Avaliado com 5 de um total de 5 estrelas

Very fast service

Very fast service.
I cracked my screen on an S9, reported it to the insurance. About 2 hours later my claim was approved, I paid the access and within the hour my replacement phone was despatched for the following day.

31 de julho de 2019
Avaliação não solicitada
logotipo da TRS Claims

Resposta da TRS Claims

Hi Adam,

Thanks for your review,

Glad to hear you're pleased with the service, we're always here should you need us again.

Regards,
TRS

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