Customer service was top level with a great experience during the test drive. Encouraging and engaging (with just the right amount not going over the top) sales person Amrit who I had pleasure to work... Ver mais
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Veja o que dizem as avaliações
Always a good service at Trust ford in Epsom they have been managing our fleet for over 8 years and always been faultless from Sales manager to after sales manager all seem to be working in sync toget... Ver mais
Fantastic friendly helpful staff at TrustFord Ballymena, couldn`t do enough to help, answer any questions and sort everything out. We were made to feel very welcome and comfortable from the first visi... Ver mais
A empresa respondeu
I bought my car over the phone after seeing it on the car gurus website . The whole process was simple and made enjoyable by Joel who was very helpful and friendly throughout. I would definitely reco... Ver mais
Detalhes da empresa
Escrito pela empresa
Operating as an independent dealer group with its own board of directors and operating strategies, TrustFord is part of the Ford Retail Ltd. Accredited as one of the Sunday Times Top 25 Companies to work for, TrustFord operates a network of 65 dealership sites throughout the UK and Channel Islands. It employs 3,500 staff all of whom are focused on Driving the Standard in Customer Care. On our website, you can find out more about our New and Used Cars, Motability vehicles or vans, as well as our latest Offers, Servicing options, and the latest driving advice from our Hints and Tips
Informações de contato
2 Charter Court, Newcomen Way, CO4 9YA, Colchester, Reino Unido
- www.trustford.co.uk
4,7
Excelente
25 mil avaliações
Pede aos clientes que avaliem
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Helpful friendly staff
1 de outubro de 2026
Resposta da TrustFord
Thank you so much for taking the time to review your experience with us, we really appreciate it.
They made sure that I comply to all…
They made sure that I comply to all requirements and the quickness in getting the sale completed.
18 de setembro de 2026
Resposta da TrustFord
We appreciate your positive feedback! We are so glad to hear that our team assisted you thoroughly with all the necessary details and ensured a swift process to complete your purchase. Thank you for sharing your experience with us!
Angela in Trust Ford Mallusk great…
Angela in Trust Ford Mallusk great experience, from choosing my car to pick-up and calling me to check how I was enjoying my new car and that everything was OK. Very highly recommend
29 de setembro de 2026
Resposta da TrustFord
We appreciate you sharing your experience! We're so happy to hear that you had a great journey from selecting your new vehicle all the way through to pick-up. It is wonderful to know that our team member's follow-up check-in made such a positive impression, and we truly thank you for your high recommendation.
Nicola Marshall
The sales person who dealt with us at the Mallusk branch, Nicola Marshall was very helpful and informative and did all she could to make sure we got a good test drive in car we wanted with no time pressure and gave us time to inspect the car. Very impressed with Nicola.
30 de setembro de 2026
Resposta da TrustFord
We are so pleased to hear about your wonderful experience at our Mallusk branch. It is great to know that our team member was so helpful and informative, ensuring you had plenty of time for a thorough test drive and vehicle inspection without feeling rushed. Thank you for taking the time to share your positive feedback.
Process sm0othly handled
30 de setembro de 2026
Resposta da TrustFord
Thank you so much for taking the time to review your experience, we really appreciate it.
We bought the new Kuga Active 2.5li and…
We bought the new Kuga Active 2.5li and so glad we did, what a car and great specs...
29 de setembro de 2026
Resposta da TrustFord
We are glad you love your new vehicle and appreciate its great features. Thank you so much!
Buying a new car from Richard Stewart
Richard Stewart made the whole experience of buying a new car an absolute pleasure. The level of customer service was exceptional and he made me feel so valued. Thank you.
26 de setembro de 2026
Resposta da TrustFord
We are thrilled to hear that your car purchasing experience was so pleasant and that you felt truly valued. Thank you for sharing your positive feedback about the exceptional customer service you received.
Brilliant service from dawn she was…
Brilliant service from dawn she was brilliant throughout and James was also professional when collecting car .
29 de setembro de 2026
Resposta da TrustFord
We appreciate your positive feedback! We're so happy to hear that our team provided brilliant service throughout your experience and ensured everything was professional when you picked up your vehicle.
Resposta da TrustFord
Thank you so much for taking the time to review your experience with us, we really appreciate it.
Great experience with Trust Ford Edgware
We had a great experience with Trust Ford Edgware and are very happy with customer service and car that we received, however we have had a couple of issues with the vehicle. The radio isn’t working and there were cigarette burns on one of the seats.
25 de setembro de 2026
Resposta da TrustFord
We are glad you enjoyed your purchase experience and customer service. We appreciate your positive feedback. We also acknowledge your concerns regarding the radio and damaged upholstery. Please send an email to customer.experience@trustford.co.uk and include your vehicle Reg, which dealership it relates too as well as your contact details. Once received we can arrange for this to be reviewed.
Resposta da TrustFord
Thank you so much for taking the time to review your experience with us, we really appreciate it.
Gemma was excellent
30 de setembro de 2026
Resposta da TrustFord
Thank you so much for taking the time to review your experience with us, we really appreciate it. We will be sure to pass along your kind words to Gemma.
Pat at trustford Edgware delivered…
Pat at trustford Edgware delivered excellent service from the very first step of choosing my new Motability car , to ordering to delivering , I was kept updated throughout without me having to call for updates myself.
21 de setembro de 2026
Resposta da TrustFord
We appreciate you sharing your positive experience! We're so glad to hear that our team member provided excellent service from start to finish with your Motability vehicle. It's wonderful that you were kept proactively updated throughout the entire ordering and delivery process.
Resposta da TrustFord
We are so pleased to hear that our team provided such prompt and supportive service during your visit. Thank you for taking the time to share your positive experience with us!
Good deal
We got a lovely used car, clean and sound, from Ford in Lisburn. Daniel helped us every step of the way, including test drive and a decent valuation for our old car in part exchange. Tea/Coffee always offered. Recommended!
1 de outubro de 2026
Resposta da TrustFord
We are delighted to hear that you had such a wonderful experience purchasing your vehicle with us. It is great to know that our team provided supportive assistance during your test drive and trade-in process, and that you enjoyed the hot beverages. Thank you for your recommendation and positive feedback!
Resposta da TrustFord
We are glad you enjoyed your experience with our helpful sales team. Thank you for your feedback!
Andrew was very helpful and delivered…
Andrew was very helpful and delivered what we wanted.
1 de outubro de 2026
Resposta da TrustFord
We are so glad to hear that our team member was able to assist you and fulfill your expectations. Thank you so much for taking the time to share your positive feedback with us!
Smooth and simple
28 de setembro de 2026
Resposta da TrustFord
Thank you so much for taking the time to review your experience with us, we really appreciate it.
The saleperson was very knowledgable…
The saleperson was very knowledgable and professional. Took time to explain the new multi media in the car and was able to answer any questions in a confident manner
29 de setembro de 2026
Resposta da TrustFord
We appreciate you sharing your experience! We're so happy to hear that our salesperson was knowledgeable and professional, taking the time to explain your vehicle's multimedia features and answering all your questions with confidence.
Resposta da TrustFord
Thank you so much for taking the time to review your experience with us, we really appreciate it.
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