My wife had a seizure and was rushed to hospital and I forgot to pay the toll that day. I disputed this 3 times and although I was unsuccessful they put my fine up after stating this would not increas... Ver mais
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Veja o que dizem as avaliações
I found the staff at TT2 very helpful with my exemption account. They guided me through the procedure to renew my blue badge exemption. Thank you all. Mrs Heather Robertson.
A empresa respondeu
As a first time user and we were using a rental there was a bit of mix up with payment but customer support helped us sort it all out. Thank you
A empresa respondeu
Couldn’t have been any easier to make the application. Response certainly a lot faster than 14 days indicated.
Detalhes da empresa
Escrito pela empresa
TT2 Ltd. operates the Tyne Tunnels as a toll road. They are managed by the North East Combined Authority (NECA). The Bylaws, which are approved by the Department for Transport, regulate the Tunnels.
Informações de contato
TT2 Limited, Administrative Building, NE28 0PD, Tyne and Wear, Reino Unido
- 01915740031
- Contact form contact via our website
- www.tt2.co.uk
4,5
Excelente
4 mil avaliações
Respondeu a 77% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Dealt with my application straight away…
Dealt with my application straight away excellent, so quick brilliant.
5 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Christopher,
Thank you for your review. We are pleased to hear you found your exemption application process quick.
TT2 Customer Experience Team
My application has been delete with…
My application has been delete with quickly professionally from start to finish
2 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi John,
Thank you for your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Very efficient renewal of disabled…
Very efficient renewal of disabled exemption using their online service , thank you
5 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Brian,
Thank you for your review. We are glad to hear you found your exemption renewal application process efficient.
TT2 Customer Experience Team
Tyne Tunnels staff
Tyne Tunnels staff, logistics, both excellent, easy to navigate APP , good telephone communications, very happy with the service provided Thank You
5 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Connor,
We appreciate your review. It is great to hear you find our app easy to navigate. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Thank you tt2 for prompt response from…
Thank you tt2 for prompt response from your staff professional and polite at all times .
5 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hello,
Thank you for your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
TT2 Exemption Account
A simple online application process which was fully resolved within 24 hours. Great service!
5 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hello,
Thank you for your review. We are happy to hear you found your exemption application process simple.
TT2 Customer Experience Team
Very fast and extremely efficient at…
Very fast and extremely efficient at sorting the Blue Badge exemption for my Dads WAV. Thank You very much.
5 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Colin,
Thank you for your review. We are glad to hear you found your exemption application process quick. Our team is always working hard to provide an efficient service.
TT2 Customer Experience Team
Simply the Best Susan was polite
Simply the Best Susan was polite, patient, and respectful to a 83 year young customer who has a problem with online application s and i phone s, she is a credit to her Company thank you so much for your outstanding service,
5 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Colin,
We appreciate your review. It is great to hear that Susan was able to assist you with your exemption application. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
First of all I am a disabled veteran…
First of all I am a disabled veteran from the norther Ireland troubles and as such it contributed to my disability so after sending in my request to renew my tunnel pass ,the result was a further email confirming my renewal for 2027 I thank you for your swift actions thanks
Outstanding service
5 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Christopher,
We appreciate your review. It is great to hear you found your exemption application process swift. Our team is always working hard to provide a positive experience.
TT2 Cusomer Experience Team
I’m 76years old
I’m 76years old, I find using the Tyne Tunnel app very easy unlike some, I have a reply immediately so I know there are no issues
5 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Jacqueline,
Thank you for your review. We are pleased to hear you find our app easy to navigate.
TT2 Customer Experience Team
Tyne Tunnel toll
It was very easy to renew my TT toll exemption on line
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hello,
We appreciate your review. It is great to hear you found your exemption renewal application easy to complete.
TT2 Customer Experience Team
Had my blue badge for 18months hadn't…
Had my blue badge for 18months hadn't realised I could use the tunnel for free. I have had an account which I use as normal. Made a general call yesterday was advised by a lovely lady who gave me the confidence to apply on line. It was very straightforward and I received confirmation of receipt immediately and have since received confirmation that my blue badge is registered and my registration has been deleted from the toll account. Thankyou.
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Vivienne,
Thank you for your review. We are pleased to hear you found your exemption application straightforward. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Excellent and easy to do and a fast…
Excellent and easy to do and a fast response
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Gerald,
We appreciate your review. Our team is always working hard to provide an easy service.
TT2 Customer Experience Team
Renewal application approved within 24…
Renewal application approved within 24 hours.
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Stephanie,
Thank you for your review. Our team is always working hard to provide an efficient service.
TT2 Customer Experience Team
Very easy to apply for my Blue badge
Very easy to apply for my Blue badge
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hello,
Thank you for your review. We are glad to hear you found your exemption application easy to complete.
TT2 Customer Experience Team
Very simple to renew online
Very simple to renew online, and when I ring the girls ar grate Very helpful 👌
2 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Raymond,
We appreciate your review. It is great to hear you found your exemption renewal application process simple. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Tt2 made my renewal request so easy on…
Tt2 made my renewal request so easy on line the process is smooth easy to read and understand, you upload the photos of the badge and submit done of you do have a problem there's always helpful staff to rely on. Thank you for your time help and support .
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hi Alison,
Thank you for your review. We are happy to hear you found your exemption renewal application easy to complete. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
Resposta da Tyne Tunnels
Hello,
Thank you for your review. Our team is always working hard to provide a quick service.
TT2 Customer Experience Team
Resposta da Tyne Tunnels
Hi Jacqueline,
We appreciate your review. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
So easy to use and response time is…
So easy to use and response time is excellent
1 de fevereiro de 2026
Avaliação não solicitada
Resposta da Tyne Tunnels
Hello,
Thank you for your review. We are pleased to hear you found your exemption application easy to complete. Our team is always working hard to provide a positive experience.
TT2 Customer Experience Team
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