TUI Ireland Avaliações 

930
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Like going into a store to talk to staff with experience of the products they are selling. I like asking about the place & hotel I am lookin at.Prior tp Covid tge TUI staff had good experience that i... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

⭐⭐⭐⭐⭐ 5-star service! I have been booking my holidays through the TUI in Mahon Point Cork Office for the last few years, and I honestly cannot recommend them highly enough. Every year, Ciara go... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We didnt go on the holiday yet but the booking experience was very pleasant. We had to change dates and I was on the phone with a very professional lady her name is Karen. She sorted out everything v... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A lovely girl called elenora spoke to me on the phone,she was very helpful and went through everything with me and put me at ease. I would definitely recommend Tui travel to all my friends. Many... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Agência de Viagens

Informação fornecida por fontes externas variadas

TUI Holidays Ireland. Package Holidays & Flights from local Irish airports. Book your next holiday online today! *Subject to limited availability


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

930 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(930)

416 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Have booked the last 3 holidays here in…

Have booked the last 3 holidays here in the CLONDALKIN tui branch.I have been dealing with Sarah each time and must say she is excellent at her job,highly recommend booking a holiday at this branch.

6 de junho de 2026
logotipo da TUI Ireland

Resposta da TUI Ireland

Anthony,

We're so glad to hear you've had such positive experiences booking your holidays with us. We truly appreciate your kind words about Sarah and recommendation!
We hope you have a fantastic holiday.

TUI Ireland

Avaliado com 5 de um total de 5 estrelas

Great person on the phone got baverrck to me

Great person on the phone got back to me very quickly very helpful 👍

4 de junho de 2026
logotipo da TUI Ireland

Resposta da TUI Ireland

Stephen,

We're delighted our team provided quick, helpful assistance. Thank you for your kind feedback! We hope you have a wonderful holiday.

Carol
TUI Ireland

Avaliado com 4 de um total de 5 estrelas

A better choice of hotels.

The price compared to other travel companies was excellent and a better choice of hotels.

4 de junho de 2026
logotipo da TUI Ireland

Resposta da TUI Ireland

Hi Gordon,

We're happy to hear you found our prices excellent and our hotel selection appealing. Thank you for your positive feedback! We hope you have a wonderful TUI holiday.

Carol
TUI Ireland

Avaliado com 5 de um total de 5 estrelas

Karen in Wilton shopping centre Branch…

Karen in Wilton shopping centre Branch in Cork was so helpful. That's what makes the difference. Helpful and nice staff 💜💙

3 de junho de 2026
logotipo da TUI Ireland

Resposta da TUI Ireland

Hi Caroline,

Thank you for your kind words! Karen will be absolutely delighted to hear this, and we'll be sure to pass your lovely message on to her and the Wilton Shopping Centre team. Our teams always aim to deliver a personal touch, and it's wonderful to know that her friendly approach made such a positive difference to your experience 😊

Thank you again for choosing TUI, and we look forward to helping you with your future travel plans!

Kind regards,
Lauren
Customer Service Advisor

TUI GROUP
TUI UK & Ireland

Avaliado com 5 de um total de 5 estrelas

Very helpful staff

Very helpful staff , I have absolutely no issues with tui and intend to book with them in the future.

23 de janeiro de 2026
logotipo da TUI Ireland

Resposta da TUI Ireland

Hi Thomas,

Thank you for leaving us such a lovely review! It's brilliant to hear that our team was so supportive and that you’ve had such a smooth experience with us from start to finish. Knowing that you already plan to arrange your future travels with TUI is the best compliment we could ask for!

Thank you again for your support, and we look forward to helping you book your next getaway whenever you're ready 😁

Kind regards,
Lauren
Customer Service Advisor

TUI GROUP
TUI UK & Ireland

Avaliado com 5 de um total de 5 estrelas

Best magical holiday so far .

We have a fantastic time in TUI magic life kos . The hotel was amazing food and drinks and staff all excellent. We enjoyed it so much we booked a week in September to go back . Facilities were excellent and sunset we had from out balcony out of this world. Only thing I would fault if I had to was the balcony was cold no sun on it .

29 de maio de 2026
logotipo da TUI Ireland

Resposta da TUI Ireland

Hello Deirdre,

Thank you so much for taking the time to share your lovely review!

We’re thrilled to hear that you had a fantastic holiday and that your overall experience was so positive.

We hope you made some wonderful memories along the way, and we'll be sure to pass your kind words on to the hotel staff – they’ll be delighted to hear them.

Thank you again for choosing TUI. We can’t wait to help you plan your next holiday and make it just as memorable. 💙

Kind Regards and many thanks,
Lucy
Customer Support Team

TUI GROUP
TUI UK & Ireland.

Avaliado com 5 de um total de 5 estrelas

Very simple process,

Very simple process,
Got everything I needed,
At a very reasonable price.

28 de maio de 2026
logotipo da TUI Ireland

Resposta da TUI Ireland

Hi Pauric,

Thanks so much for taking the time to share your experience with us! It's great to hear that you found the whole booking process so simple and that you were able to get everything you needed at a price you were happy with. We always want to make planning a trip as straightforward and value-packed as possible 😁

Thank you for choosing TUI, and we hope you have a brilliant holiday!

Kind regards,
Lauren
Customer Service Advisor

TUI GROUP
TUI UK & Ireland

Avaliado com 5 de um total de 5 estrelas

TUI Wilton, Lillian

I contacted TUI Wilton and spoke to a lady called Lillian. She was fantastic — she recommended several holidays and booked everything for us. Excellent customer service, friendly, knowledgeable, and made the whole process very easy. Highly recommend

28 de maio de 2026
Avaliação não solicitada
logotipo da TUI Ireland

Resposta da TUI Ireland

Hi Jill,

We are so happy to hear about your excellent experience with Lillian! We truly appreciate your kind words and recommendation. Thank you for sharing your positive feedback & we look forward to taking you on Holiday.

Carol
TUI Ireland

Avaliado com 5 de um total de 5 estrelas

Booking

Easy use of booking online.

18 de maio de 2026
logotipo da TUI Ireland

Resposta da TUI Ireland

Hi Kimberley,

Thank you for taking the time to share your feedback! I'm glad to hear that you found our online booking system easy to use. We always want to make getting your holiday sorted as simple and clear as possible 😊

Thank you for choosing to book with us, and we hope you have an amazing time on your holiday!

Kind regards,
Lauren
Customer Service Advisor

TUI GROUP
TUI UK & Ireland

Avaliado com 5 de um total de 5 estrelas

Sinead was a great help and very…

Sinead was a great help and very knowledgeable about area we were booking. Fast and effective

18 de maio de 2026
logotipo da TUI Ireland

Resposta da TUI Ireland

Hello Louise,

Thanks so much for taking the time to share your feedback.

We’re really pleased to hear Sinead was so helpful and that she made the booking process so enjoyable for you!

Thank you for choosing TUI, and we can’t wait to take you away on your next adventure. If you have any further questions or need assistance, please don’t hesitate to reach out.😊

Kind Regards and many thanks,
Lucy
Customer Support Team

TUI GROUP
TUI UK & Ireland.

Avaliado com 5 de um total de 5 estrelas

Easy to to book your complete holiday…

Easy to to book your complete holiday online. Everything taken care of, flight's, seats, luggage, transfers, hotel, all-inclusive. With pay in installments. I have used this travel company for years and it has always delivered a safe, guaranteed holiday, so I know exactly what I am getting.

16 de maio de 2026
logotipo da TUI Ireland

Resposta da TUI Ireland

Hello Suzanne,

Thank you for taking the time to leave us a review. We're always keen to hear about our customers initial experience with us.

We're so happy to hear that you found it easy to book with us, and enjoyed having everything included in your package holiday, with a payment plan that worked well for you!

We’d like to thank you for choosing TUI and we can’t wait to take you away on holiday with us. 🤗💙


Kind Regards and many thanks,
Lucy
Customer Support Team

TUI GROUP
TUI UK & Ireland

Avaliado com 5 de um total de 5 estrelas

it was very easy to book and got…

it was very easy to book and got holiday for a great price

23 de maio de 2026
logotipo da TUI Ireland

Resposta da TUI Ireland

Hello Marie,

Thank you for taking the time to leave us a review. We're always keen to hear about our customers initial experience with us.

We're so happy to hear that you found it easy to book with us, and were happy with the price paid.

We understand that booking a holiday is an exciting time so we're happy to know that we're able to make this as easy as possible.

We’d like to thank you for choosing TUI and we can’t wait to take you away on holiday with us. 🤗💙


Kind Regards and many thanks,
Lucy
Customer Support Team

TUI GROUP
TUI UK & Ireland

Avaliado com 5 de um total de 5 estrelas

All in one very handy and value for…

All in one very handy and value for money

21 de fevereiro de 2026
logotipo da TUI Ireland

Resposta da TUI Ireland

Hi Vyo,

Thanks for leaving a review! I'm glad to hear you found everything very handy all in one place and great value for money. We always want to make getting your travel plans sorted as convenient and affordable as possible 😊

Thank you for choosing TUI, and I hope you have a brilliant holiday to look forward to!

Kind regards,
Lauren
Customer Service Advisor

TUI GROUP
TUI UK & Ireland

Avaliado com 5 de um total de 5 estrelas

Top Customer Service

Simply put, well informed staff - and extremely helpful Gianna in Limerick is a credit to TUI.

20 de maio de 2026
logotipo da TUI Ireland

Resposta da TUI Ireland

Hi Ailbe,

Thanks for taking the time to share your feedback! I'm glad to hear you received top customer service and found our staff well informed. Gianna in Limerick sounds like she was extremely helpful, and I'll make sure your lovely comments are passed on to her and the branch management team as a credit to TUI 😁

Thank you for choosing us, and I hope you have a wonderful holiday to look forward to!

Kind regards,
Lauren
Customer Service Advisor

TUI GROUP
TUI UK & Ireland

Avaliado com 5 de um total de 5 estrelas

Feel in capable hands

Feel in capable hands. Just back from a lovely holiday. It was my 1st booked through TUI and Carmel in Mahon Point. Not a hard decision to call back and book my next trip

20 de maio de 2026
logotipo da TUI Ireland

Resposta da TUI Ireland

Hi Catherine,

Thanks for taking the time to share such a lovely review! I'm glad to hear you felt you were in capable hands for your very first booking with us, and that you had such a lovely holiday. It's fantastic that Carmel at Mahon Point looked after you so well, and we're pleased that it was an easy decision to come back and get your next trip sorted 😁

Thank you so much for booking with us again, and I hope you have another wonderful holiday to look forward to!

Kind regards,
Lauren
Customer Service Advisor

TUI GROUP
TUI UK & Ireland

Avaliado com 5 de um total de 5 estrelas

Staff are amazing always go above and…

Staff are amazing always go above and beyond x

20 de maio de 2026
logotipo da TUI Ireland

Resposta da TUI Ireland

Hi Jean,

Thanks for sharing such lovely feedback! I'm glad to hear our staff are amazing and always go above and beyond to look after you. We always want to make sure you get the best possible care and support whenever you deal with us 😊

Thank you for choosing TUI, and I hope you have a fantastic holiday to look forward to!

Kind regards,
Lauren
Customer Service Advisor

TUI GROUP
TUI UK & Ireland

Avaliado com 4 de um total de 5 estrelas

All over good …

I didn’t like that most of your flights from Dublin were with Ryanair I prefer to fly with TUI. Also don’t find the filtering very user friendly having to look at massive amounts of places before I find what I want.

3 de maio de 2026
logotipo da TUI Ireland

Resposta da TUI Ireland

Hi Sheila,

Thanks for taking the time to share your feedback with us.

I'm glad to hear that your experience was good overall, but I'm sorry to hear you weren't fully happy with the flight options and website filtering. We partner with other airlines like Ryanair to offer a wider choice of departure times and destinations from Dublin, but I completely understand preferring to fly on our own TUI aircraft. I also appreciate your comments about the website filtering, as we always want making your travel plans to be as quick and user-friendly as possible.

I'll be sure to pass your notes about the search filters and flight preferences over to our digital and planning teams to help us improve. Thank you for booking with TUI, and I hope you have a wonderful holiday to look forward to!

Kind regards,
Lauren
Customer Service Advisor

TUI GROUP
TUI UK & Ireland

Avaliado com 4 de um total de 5 estrelas

Excellent except for flying with…

Excellent except for flying with Ryanair !!!!

18 de maio de 2026
logotipo da TUI Ireland

Resposta da TUI Ireland

Good Morning Martin,

We're glad you enjoyed your experience with us! We appreciate your feedback.

Orla
TUI Ireland

Avaliado com 5 de um total de 5 estrelas

Sinead was great and understood our…

Sinead was great and understood our needs and made the booking process very easy.

11 de maio de 2026
logotipo da TUI Ireland

Resposta da TUI Ireland

Hi Patsy and Noel,

We're so glad Sinead made your booking process easy and understood your needs. Thank you & we look forward to raking you on your TUI Holiday.

Orla
TUI Ireland

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