Turtle Doves Avaliações 35.978

O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 3 de um total de 5 estrelas

The glove itself was lovely however I took the chance on a random design as the ones shown of the website were fun. Mine turned up as a grey glove with a tiny patch of pink on the inside seam. I was p... Ver mais

Avaliado com 5 de um total de 5 estrelas

Love these stylish fingerless gloves, they are so soft and surprisingly warm. Delivery was quick. Would recommend.

Avaliado com 5 de um total de 5 estrelas

I love my Tuttle Doves gloves which I originally purchased years ago in a local shop. When one went missing, I went online to see if I could find them not knowing the brand. Thankfully I came across t... Ver mais

Avaliado com 5 de um total de 5 estrelas

Really lovely soft gloves. I treated myself to a pair in charcoal grey in the sale as my previous pair, a gift 4 years ago were showing signs of wear and tear. Delivery was super fast and living in th... Ver mais

Detalhes da empresa

  1. Loja de Acessórios de Moda
  2. Loja para Bebês
  3. Loja de chapéus e bonés
  4. Loja de moda masculina
  5. Loja de moda feminina

Escrito pela empresa

We are a British business & we specialise in making beautiful recycled cashmere products. We always send orders out as quickly as we can and will let you know if your order won't leave us within 48 hours on weekdays. Thank you, the Turtle Doves Team

Recycled cashmere hand-made in Cornwall

Escrito pela empresa


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

36 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

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Avaliado com 3 de um total de 5 estrelas

Great concept, shame quality has declined

I've bought several products from this company over the years. I love that items are recycled and there are a wide range of colour group options. However I'm disappointed the quality has declined - the ankle warmers I've only been wearing a couple of weeks have ripped already. Previous ankle warmers I've had from them lasted for years!

19 de janeiro de 2026
logotipo da Turtle Doves

Resposta da Turtle Doves

We are really sorry to hear that your recent ankle warmers have ripped so quickly – that’s certainly not the quality or longevity we’d expect from them.
We’d really like to put this right for you. If you could get in touch with our customer service team with your order details, we can arrange a replacement or a refund for the faulty pair. Kind regards Turtle Doves.

Avaliado com 3 de um total de 5 estrelas

Not as good as they used to be…

I suffer from Raynaud's disease and have bought several pairs of fingerless gloves over the years, however the most recent pairs I bought, the quality wasn't as good. The length of them is longer, but they are thinner and don't seem as warm.
Thank you for the offer to return them for a replacement.

23 de janeiro de 2026
logotipo da Turtle Doves

Resposta da Turtle Doves

I’m really sorry to hear that, especially as warmth and comfort matter so much when you’re managing Raynaud’s. Our fingerless gloves are made from upcycled cashmere that’s naturally soft and cosy, so it’s important they feel reassuringly warm when you wear them. You are very welcome to return them to us and we can send a replacement pair to you. Kind regards Turtle Doves.

Avaliado com 5 de um total de 5 estrelas

Gorgeous gloves

Soft, warm, comfortable and channelling a touch of Claudia Winkleman I love these gorgeous fingerless gloves. Long enough to keep your hands and wrists warm.

23 de janeiro de 2026
Avaliado com 5 de um total de 5 estrelas

I received a pair of gloves as a gift

I received a pair of gloves as a Christmas gift. I absolutely love them so much so I bought a pair as a gift too. They are so soft and warm and I wouldn’t hesitate in recommending them - you won’t be disappointed.

23 de janeiro de 2026
Avaliado com 1 de um total de 5 estrelas

Significantly lower quality

Significantly lower quality than previously, in both material and sewing.
The materials used are much thinner, not as soft, the internal seams are scruffy and unfinished, there is no longer a Turtle Doves label attached - almost like they are embarrassed to put their name to these newer items. Disappointing.

4 de fevereiro de 2026
Avaliação não solicitada
logotipo da Turtle Doves

Resposta da Turtle Doves

Thank you for your review, I am sorry to hear you are disappointed in your recent purchase. I will ensure your feedback is passed on, if you need any assistance in returning them to us please do not hesitate to reach out.
Kind regards
Turtle Doves

Avaliado com 2 de um total de 5 estrelas

Unexpectedly Disappointing Colours

Ordered a hood and chose the red, pink and purple. Hood arrived. Ine side a very pale pink, almost beige and the other side very pale lilac, insipid indeed. The picture on the website showed a hood with a very deep pink on one side and deep purple on the other. I phoned today and was told that their website states colours may vary. However attached tag on the hood states Red, Pink and Purple. I phoned today and was informed that web site states 'colours may vary'. I could not find that. They do not exchange but I can get a refund
So be very careful if you order something that you intend to match with something else, it probably won't.

3 de fevereiro de 2026
Avaliação não solicitada
logotipo da Turtle Doves

Resposta da Turtle Doves

I’m really sorry you’ve had that experience — especially when you were expecting those rich pink and purple tones. It’s so frustrating when something arrives and the colours just aren’t what you saw online, particularly when you’re trying to match it with other pieces.
Because all Turtle Doves items are made from upcycled cashmere, each batch of reclaimed knitwear varies a little, and that does mean shades can differ from the photos. Even so, you absolutely should feel confident that what arrives reflects the description on the tag, and it sounds like what you received was much paler than you’d reasonably expect from Red, Pink and Purple.
It’s good that the team have already confirmed you can return it for a refund once it’s back with them. In the product description you will find the following; Every neck warmer is hand-made from recycled jumpers, making each one truly one of a kind. Colours may vary. Our apologies if this was not made clearer, we will pass on your feedback to the product and web team. Kind regards

Avaliado com 2 de um total de 5 estrelas

I ordered three sets of gloves

I ordered three sets of gloves, one in grey, one in cream and one in pale pink. Unfortunately, I was sent two in cream and one in grey.
The gloves are lovely, warm and easy to put on. What a shame the pale pink gloves I ordered did not arrive.

19 de janeiro de 2026
logotipo da Turtle Doves

Resposta da Turtle Doves

Thank you for your review, if you have received an incorrect item from us please do call customer services who will be able to help you with a replacement. Kind regards

Avaliado com 5 de um total de 5 estrelas

Perfect gift and excellent company!

I purchased these as a birthday gift for my friend and they were delivered to the wrong house by Royal Mail, which was extremely frustrating. Turtle Doves responded well to my enquiry and resent a pair. This time they were delivered successfully and my friend was delighted. I have a pair that I received at Christmas and I love them. Such good quality, they hold their shape and keep your hands warm without overheating. I would highly recommend the product and the company!

19 de janeiro de 2026
Avaliado com 5 de um total de 5 estrelas

The quality is always excellent

The quality is always excellent. The delivery is always prompt. I love their recycled fingerless gloves and snood/hood. They're really comfortable to wear and keep me warm. The items wash and wear well.

19 de janeiro de 2026
Avaliado com 5 de um total de 5 estrelas

Swift services

Swift services, quality product . My mom was absolutely delighted and they have made a massive difference to her .

19 de janeiro de 2026
Avaliado com 5 de um total de 5 estrelas

So soft and warm

My daughter in law bought me a pair. I love to crochet, but my hands get cold and I suffer from arthritis. These have to be, thee, best fingerless gloves. My hands stay warm, even when I take the hounds out.
I'm so impressed I bought myself a pair, so I have dog walking gloves and crochett gloves. And that won't be the last pair I buy.

19 de janeiro de 2026
Avaliado com 5 de um total de 5 estrelas

Swift response

I ordered a baby gift set from turtledoves and there was a slight mixup with the order. I rang customer services and the replacement arrived the next morning. Helpful manner on the phone, no waiting in a queue and excellent service, thank you. GW Shropshire

30 de janeiro de 2026
Avaliação não solicitada

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