Customer service is very helpful and reliable. Frugi is a great company not only on paper but if you experience an issue , they're there for you! Great quality and eco friendly packaging, fast deliver... Ver mais
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Veja o que dizem as avaliações
We love frugi clothes, they look good, feel good and wash well! Love that they are an ethical and sustainable company. I always recommend their clothes and people always compliment the brand and the c... Ver mais
Such good quality and the most amazing prints and colours. Wash and dry really well. Sizes run bigger than UK supermarket baby clothes but that means they last longer. Good communication around posta... Ver mais
The quality of the garments is just fab and it is wonderful to know they can be passed on with confidence. The colours are glorious and service from the company is excellent
Detalhes da empresa
Escrito pela empresa
We’re Frugi, the people and planet conscious childrenswear brand on a mission to inspire a love for the planet we play on. Born in 2004 from a parent's need for sustainable clothing, we’ve become a global destination known for our clever designs and vibrant prints. Crafted to keep up with the wildest playtimes, we’re on a mission to make clothing last even longer. From GOTS certified styles made with durable organic cotton to recycled plastic, there’s thought in every thread. We continue to grow our circular collection with our highly skilled team creating more circular options than ever before. This means less textile waste in landfills and reducing the need for virgin materials. In 2025, Frugi became a Certified B Corporation™, scoring 90.9. Every area of the business, from ethical supply chains to team wellbeing, has been rigorously assessed, joining a global movement of businesses that meet high standards for people and the planet.
Informações de contato
Units 2 & 2a Indian Queens Industrial Estate, TR9 6TF, St Columb, Reino Unido
- info@welovefrugi.com
- welovefrugi.com
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
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My grandchildren look lovely in their…
My grandchildren look lovely in their new clothes in great colours- organic too
Gorgeous Frugi things!
Fast dispatch, the clothing is always beautiful, good quality and fun! (I love the repeat patterns the most!)
Frugi is excellent quality clothing and…
Frugi is excellent quality clothing and great customer service.
My granddaughter loves bright colors so…
My granddaughter loves bright colors so the clothes are perfect.
I order a lot and the service is brilliant
Great quality and cute clothing
Great quality and cute clothing, good communication from Frugi, and fast delivery! I would definitely buy from them again.
The quality of the garments is just fab…
The quality of the garments is just fab and it is wonderful to know they can be passed on with confidence. The colours are glorious and service from the company is excellent
Quick and easy delivery
Quick and easy delivery, really nice quality clothes, my girls love them
Material Getting Thin But Price Not Decreasing
Been a customer of frugi for a few years now and clothes have always been excellent with lovely attractive patterns that you don't see elsewhere. However, the past few times I have ordered I have noticed a big difference in their material. The quality of material used to be so thick but recently it has gotten really thin. Their clothes are on the expensive side which you don't mind paying for if they are good quality which always used to be the case but if they are going to start using thin material then it's more value for money to just order elsewhere for the same material at a cheaper price

Resposta da Frugi
The poor score is down to customer experience
The poor score is not to do with the products, the clothing is excellent quality and fab designs.
The poor score is the customer service that I have been left without a refund and been left with no goods despite having paid for my order.
They don’t read emails received before despatch so despite me notifying them immediately when I placed my order which was late one evening I paid by apple pay which defaulted to using my old address for shipping. I have been left with no goods as they were delivered to the wrong address. Frugi has left that to be my fault my problem.
5 months down the line. I have not been able to retrieve the original parcel and still no clothes for the money I have spent. I am a long standing customer and that doesn’t make a difference. Loyalty obviously doesn’t mean anything anymore.

Resposta da Frugi
My first purchase; clothing for my…
My first purchase; clothing for my granddaughter. I was delighted with the quality and fit. The style and colours were just like they were in the photos on line.
Ordering was easy and delivery was swift.
I have since made a second purchase.
Customer service is very helpful…
Customer service is very helpful and reliable. Frugi is a great company not only on paper but if you experience an issue , they're there for you! Great quality and eco friendly packaging, fast delivery. I'm very pleased with this company
Love the items I purchased
Love the items I purchased, and such a speedy turn over.
Little ones look lovely in their new clothes.
Great quality children’s clothing
Quick delivery and as usual lovely quality clothing.
Return policy and customer service…
Return policy and customer service needs to be improved

Resposta da Frugi
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