T W White & Sons - Byfleet Avaliações 

35
O TrustScore é 4.5 de um total de 5

4,7

19 Wintersells Road, KT14 7LF Byfleet, England, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Amazing service from the team at Kia. I was really impressed with the customer service skills from my service advisor. Will definitely use them again for my next service.

Avaliado com 5 de um total de 5 estrelas

The Byfleet service centre is very efficient ( same can not be said for the Bookham one in the past) . The car is taken in for service at the allotted time, and is ready half an hour early, washed... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The service provided by TW White is always excellent. The staff are friendly & helpful, there is always a reminder call ahead if the booking, they give an upfront cost wherever possible & keep you inf... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I have used TW White and Son since buying my Kia a couple of years ago, and can't speak highly enough about them. Friendly, professional, outstanding service from start to finish. They even kept... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Concessionária de veículos motorizados
  2. Concessionária

Informação fornecida por fontes externas variadas

Mazda, Suzuki, Kia and Hyundai service centre offering all service and repairs.


Informações de contato

  • 19 Wintersells Road, KT14 7LF, Byfleet, England, Reino Unido

  • 01932 642063

4,7

Excelente

O TrustScore é 4.5 de um total de 5

35 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(35)

360 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Always good service

Always good service

5 de março de 2026
logotipo da T W White & Sons - Byfleet

Resposta da T W White & Sons - Byfleet

Pauline, thank you so much for your high rating of our Hyundai servicing. See you again next year.

Avaliado com 5 de um total de 5 estrelas

Great customer service and support when needed.

I have a good relationship with the service team for my CX-30 Company Car which is regularly serviced by the dealership. There was an issue with a Radiator replacement and also an injector clean both which were done under warranty three years ago. However the team liaised with Mazda, and they agreed to cover the cost of both procedures. Great team and support for their loyal customers when needed. Many dealerships and car manufacturers could learn a thing or two about good and fair customer service......

11 de fevereiro de 2026
logotipo da T W White & Sons - Byfleet

Resposta da T W White & Sons - Byfleet

Martin, we are glad we could help. We're happy that you found our service team to be so supportive during your latest experience with us. If ever in need of further assistance, do let us know.

Avaliado com 5 de um total de 5 estrelas

Great Service

Great Service, prompt and efficient, knowledgeable staff and good value for money

22 de janeiro de 2026
logotipo da T W White & Sons - Byfleet

Resposta da T W White & Sons - Byfleet

Clare, thank you for your positive comments. We're glad we could help.

Avaliado com 5 de um total de 5 estrelas

Friendly

Friendly, welcoming snd knowledgeable staff.

22 de janeiro de 2026
logotipo da T W White & Sons - Byfleet

Resposta da T W White & Sons - Byfleet

David, thank you so much for the positive review for your Hyundai servicing.

Avaliado com 5 de um total de 5 estrelas

Staff knowledgeable on what was…

Staff knowledgeable on what was required. Was kept informed of the progress

8 de janeiro de 2026
logotipo da T W White & Sons - Byfleet

Resposta da T W White & Sons - Byfleet

Robert, thank you for your positive feedback. We do hope you'll use our services for your Hyundai again in the future.

Avaliado com 4 de um total de 5 estrelas

Good service, well informed

Booked mot and service with price given in advance. Few days before was informed the wrong service was proposed and new service price given and agreed.
Asked for mot to be completed early due to obligations later during the day and was informed at lunch all was done.
Well explained what was done.
Happy to have the mot done even if it's a bit more expensive.

4 de dezembro de 2025
logotipo da T W White & Sons - Byfleet

Resposta da T W White & Sons - Byfleet

Jeroen, apologies for any mix up with the required service level this time around. Thank you for the positive review.

Avaliado com 5 de um total de 5 estrelas

Excellent Service Every Time

The service provided by TW White is always excellent. The staff are friendly & helpful, there is always a reminder call ahead if the booking, they give an upfront cost wherever possible & keep you informed. The car is always ready in good time and thoroughly cleaned after each service. This time I took advantage of a courtesy car which was excellent. I highly recommend this garage

10 de dezembro de 2025
logotipo da T W White & Sons - Byfleet

Resposta da T W White & Sons - Byfleet

Debbie, your recommendation means a lot so thank you for taking time to share your positive experience of our service operation here.

Avaliado com 5 de um total de 5 estrelas

Great garage for regular servicing

Great garage for regular servicing. I always feel well respected when I come here and I never feel like there is more work done to the car than is necessary, or that the charges are more than they ought to be. The traffic in the surrounding area is often rather heavy but that's not the garage's fault, it just means that getting there and home again can be a challenge sometimes. I don't feel it's a reason not to use them though as it's only usually once a year! If you use their courtesy car service they are always very good quality vehicles and it gives you the chance to try out one of their other models. I tried the electric car last time!

11 de dezembro de 2025
logotipo da T W White & Sons - Byfleet

Resposta da T W White & Sons - Byfleet

Angela, thank you for letting our team know how we did. We do hope to continue to provide service to you and your Mazda in the future.

Avaliado com 5 de um total de 5 estrelas

Excellent !!

Great and open communication, flexible on dates, friendly and personable.

19 de novembro de 2025
logotipo da T W White & Sons - Byfleet

Resposta da T W White & Sons - Byfleet

Catherine, we look forward to your next visit and thank you for leaving feedback.

Avaliado com 5 de um total de 5 estrelas

Second year in a row that I've used T W…

Second year in a row that I've used T W Whites for my car service. Very happy with customer service and Comms. Convenient location for me. Will use again and recommend.

27 de novembro de 2025
logotipo da T W White & Sons - Byfleet

Resposta da T W White & Sons - Byfleet

Andrew, we are very happy to have provided you with such a positive experience, and do appreciate the recommendation, thank you.

Avaliado com 5 de um total de 5 estrelas

Always efficient and polite.

Always efficient and polite.
Service carried out (cost notified prior to service)and car cleaned.

27 de novembro de 2025
logotipo da T W White & Sons - Byfleet

Resposta da T W White & Sons - Byfleet

Sonya, thank you for your kind comments for our Byfleet service team. We look forward to seeing you again next year.

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