No real communication after placing the order, I.e delivery has left etc. Also, no updates on outstanding balance of order. I called and was told the item arrived before Easter and would be with me... Ver mais
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Veja o que dizem as avaliações
I've order before, easy to order and they were quick to tell me that my order was delayed and offered a delivery only a week later.. I love the quality of the boxes too
A empresa respondeu
Great company, just had one small issue with some samples I ordered for next day delivery (which was offered and I I paid extra for) but didn't arrive next day (hence 4 stars & not 5). Main order w... Ver mais
A empresa respondeu
Been ordering from these guys a while. Had an order that was a little late so gave them a quick call. Michaela was friendly and incredibly helpful. Running a small business myself which tries out best... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de materiais para empacotamento
- Loja de materiais de escritório
- Empresa de empacotamento
- Máquinas de embalar
- Loja de empacotamento e embalagens
Sobre UKPackaging.com
Escrito pela empresa
We are one of the leading on-line suppliers of packaging materials in the UK. Our mission is to consistently offer our customers the widest range of innovative packaging and related products at the lowest cost. Our Midlands-based Distribution Centre stocks over 2500 product lines and we deliver next working day to both commercial and residential addresses. We are proud of our prompt next day delivery service and helpful customer service team. If you place your order before 4pm Monday - Friday, your order will be packed and dispatched same day.
Use Code 25OFF At Checkout
- Free Delivery on Orders Over £75
- Bulk Volume Discounts
- Next Day Delivery Available
Boxes
Wrap
Kits
Bags
Wrap
Packaging
Informações de contato
ukpackaging.com, The Print & Packaging People, Fountain Court, Millennium Business Park, Mansfield, Nottinghamshire, NG19 7DW, Mansfield, Reino Unido
- 03458800355
- info@ukpackaging.com
- www.ukpackaging.com
Respondeu a 63% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I have been purchasing bits and pieces…
I have been purchasing bits and pieces with UK Packaging for a few years already and I am always happy with service, quality and all over experience.

Resposta de UKPackaging.com
Excellent service all round could not…
Excellent service all round could not be faulted at all

Resposta de UKPackaging.com
Good quantity and delivery, but boxes are quite thin
I ordered a large batch of removal boxes from UK Packaging. While the delivery was fast and the quantity was exactly what I needed for a big move, I was disappointed with the thickness of the cardboard.
The boxes feel quite thin and I’ve had to practically wrap them in packing tape to ensure they don't burst or lose their shape. They are fine for light items like clothes, but I wouldn't trust them with books or kitchenware without significant reinforcement. Good for a budget move, but be prepared to buy extra tape!

Resposta de UKPackaging.com

Resposta de UKPackaging.com
Good product
Good product. Had to chase delivery after I received a review email BEFORE the product had been delivered but when I contacted the company, I received a prompt response and the delivery arrived shortly afterwards. To be fair, this happened over the Christmas period, so service was good, just a premature review email.

Resposta de UKPackaging.com
Worst experience I had this far with…
Worst experience I had this far with any packaging company. I ordered 200 pieces for my Business at the end of November. After calling them twice and emailing repeatedly asking where my order is, I still haven’t received any reply or explanation. Not it is January and I still haven’t received my order! Stay away from this company!!!!!
The package arrived promptly and was…
The package arrived promptly and was securely wrapped.

Resposta de UKPackaging.com
Recommended
Great range of products and swift delivery. Always pleased with th service i get from UK Packaging

Resposta de UKPackaging.com
Delivery time was accurate and well…
Delivery time was accurate and well packaged.

Resposta de UKPackaging.com
Arrived in time for when I needed it /…
Arrived in time for when I needed it thank you for efficiency / although left obviously on the doorstep however this is usual for delivery companies and it was just a giant roll of bubble wrap

Resposta de UKPackaging.com
late when you need them most
late when you need them most. than incomplete. than not helpful customer support than late again. will never use again.

Resposta de UKPackaging.com
great packages thanks a lot and quick…
great packages thanks a lot and quick delivery

Resposta de UKPackaging.com
Good quality product delivered quickly.
Good quality product delivered quickly.

Resposta de UKPackaging.com
3 bad orders and a ridiculous 4th!
Had 4 orders from this company and they have all being delivered late.
The latest order was more than just late!
When I ordered I expected 3-5 days shipping as per their website, I didn’t hear anything for 8 days so I rang to find out where is my parcel. They tell me 1 of the items is out of stock and they agree to send the next size up for no extra cost and assured me that everything was shipping that day.
Next day comes round and the only thing that was delivered is the sized up items. Where’s the rest of my stuff??
So I ring again, to be told it’s all being sent and must be my fault. I tell them there is no way that all the items I ordered would fit inside the packaging and after some back and forth they agree to send the missing items.
Another week goes by and a delivery turns up at my house. Only to find that the package they sent is ripped to pieces in several areas and the items inside are very wet. Some of the items were wet where the packing was fine and I suspect they have sent wet products!
I rang their customer services team who were very apologetic and said to email in some pictures and they’d get right on it.
Over a week later I haven’t had any replies and now you email me asking to leave a review.
1 star from me ukpackaging, and I won’t be ordering again!
No communication regarding orders
Placed an order on the 2nd of December, it's now the 11th and I've not heard a single word from them, no order updates, nothing! Sent them an email, no response. The only thing I received from them was the order confirmation email and that was it. The account on their website doesn't have anything useful regarding order tracking / updates either. I don't even know if the item I bought is out of stock? should I buy from somewhere else? Not happy at all with the lack of updates!
Consistently reliable service and good…
Consistently reliable service and good stock control.

Resposta de UKPackaging.com
Love it
Love it , great alternative to kite packaging, I use both UK packaging offer cheaper amd alternative options which comes quite handy .

Resposta de UKPackaging.com
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