Wonderful service from start to finish. The Sales team were all very knowledgeable, they listen to what I wanted but also gave their opinion, which was very welcome. The fitting was also spot on, he c... Ver mais
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Veja o que dizem as avaliações
We recently had a new stair carpet and herringbone floor fitter to the hallway. The staff went above and beyond and customer service was second to none. Nothing was too much trouble. My hallway looks... Ver mais
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I was really happy with the service within the shop, including the first initial appointment. Staff have always been friendly and very helpful. What hasn't been so great has been the fitting. Desp... Ver mais
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Excellent service.... Had my whole house fitted with new carpet, laminate floor, and luxury vinyl tiles and what an amazing job i had done by the fitters at United Carpets Jamie went above and beyon... Ver mais
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Detalhes da empresa
- Loja de Carpetes
- Loja de Móveis para Quartos
- Loja de Pisos
- Loja de Móveis
- Loja de móveis para sala de estar
- Loja de colchões
Escrito pela empresa
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Escrito pela empresa
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Informações de contato
Low Moor Road, NG17 7LH, Kirkby in Ashfield, Reino Unido
- 01623 722800
4,7
Excelente
185 avaliações
Sem histórico recente de pedidos de avaliações
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Had the carpets laminate and Lino…
Had the carpets laminate and Lino fitted first time wasn’t very satisfied one bit,also it had looked liked my grandchildren had run through the house and wiped their dirty hands all over the walls,so manager was phoned and inspected the workmanship and agreed that it wasn’t up to standard so he sent another fitter which did an outstanding job, the quality and choice and pricing was great
27 de agosto de 2024
Avaliação não solicitada
Resposta da United Carpets & Beds - Kirkby
Thanks for taking the time to leave us your kind feedback.
We strive to make sure that every customer is 100% happy with their experience. On the rare occasion that something does go wrong our teams work very hard to ensure that issues are resolved quickly. On this occasion we're happy to see that the issues with the work of the independent fitter were resolved swiftly.
Thanks again for taking the time to contact leave your feedback and for shopping with United Carpets and Beds
After shopping around we found this was…
After shopping around we found this was the best price for our money
friendly staff very helpfull
very happy with our new bed and carpet
15 de agosto de 2024
Avaliação não solicitada
Resposta da United Carpets & Beds - Kirkby
Hi Dorothy,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to get you a great price and love your new carpet and bed.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Kirkby
How I expect a company to be run.
They were very professional very helpful and a credit to the company.
1 de julho de 2024
Avaliação não solicitada
Resposta da United Carpets & Beds - Kirkby
Hi Brian,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service from the team and was able to advise you on our huge range of products.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Kirkby
Excellent from start to finish
Excellent from start to finish. Great customer service and delivered on time.
27 de julho de 2024
Avaliação não solicitada
Resposta da United Carpets & Beds - Kirkby
Hi Steve,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience with the team able to deliver great customer service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Kirkby
United carpet team and delivery team…
United carpet team and delivery team great but under base cover ripped waiting for repair replacement or call
15 de julho de 2024
Avaliação não solicitada
Resposta da United Carpets & Beds - Kirkby
Hi Steve,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store and delivery experience. If you email us at aftersales@unitedcarpets.net including your postcode and invoice number we will be able to chase this further.
All the best,
United Carpets & Beds Kirkby
Very efficient service and friendly…
Very efficient service and friendly phone contact. Lovely quality bed. Thank you.
5 de julho de 2024
Avaliação não solicitada
Resposta da United Carpets & Beds - Kirkby
Hi Joyce,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service from the team and that you love your new bed.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Kirkby
Fitted straight away made a great job…
Fitted straight away made a great job very reliable
15 de maio de 2024
Avaliação não solicitada
Resposta da United Carpets & Beds - Kirkby
Thanks for taking the time to leave us your feedback and for you 5 star review.
We are happy to hear that you were happy with our in store sales team and the independent fitters.
We hope to see you again for your next project.
Friendly helpful staff
Friendly helpful staff. Good price. Fitted great.
6 de maio de 2024
Avaliação não solicitada
Resposta da United Carpets & Beds - Kirkby
Hi Julie,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to get you a great price and our independent fitters delivering a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Kirkby
Great price
Great price. Very comfortable bed. Free delivery a bonus.
7 de maio de 2024
Avaliação não solicitada
Resposta da United Carpets & Beds - Kirkby
Hi Rob,
Thankyou for leaving us a 5 star review.
We are happy to hear that you got a great price and love your new bed as well as getting free delivery!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Kirkby
Bedroom carpet I purchased a bedroom carpet for my…
I purchased a bedroom carpet for my daughter. Was disappointed with the sales man who wanted to charge £200 for underlay and fitting on a £189 pound carpet that was advertised free fitting . Chose a different carpet which had everything included but was then charged £10 for glue! The fitters were great but we won’t be back.
23 de abril de 2024
Avaliação não solicitada
Resposta da United Carpets & Beds - Kirkby
Hi Katherine,
Thankyou for leaving us a review.
We are disappointed to hear about your experience we offer a huge range of different carpet and underlay at a range of different price points.
If you have any further information please email us at aftersales@unitedcarpets.net where we will be able to investigate this further.
Kind regards
The United Team
Staff were brilliant and very…
Staff were brilliant and very knowledgeable on all the products
25 de fevereiro de 2024
Avaliação não solicitada
Resposta da United Carpets & Beds - Kirkby
Hi Linda,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you on our huge range of products.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Kirkby
Excellent service
Excellent service. Great choice and I’m really happy with result. Superb service. Fitted on time and great communication throughout ., 10/10 months
4 de junho de 2024
Avaliação não solicitada
Resposta da United Carpets & Beds - Kirkby
Hi Alison,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received excellent service and communication from the team and that you had a great fitting experience with our indepndent fitters.
We look forward to assisting you again soon.
All the best,
United Carpets & Bed Kirkby
Good knowledgeable service with…
Good knowledgeable service with friendly staff
3 de abril de 2024
Avaliação não solicitada
Resposta da United Carpets & Beds - Kirkby
Hi Dennis,
Thankyou for leaving us a 5 star review.
We are happy to hear you had a great in-store experience with the team delivering excellent service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Kirkby
Outstanding Customer Service
Joe has fitted my carpets before and he is absolutely amazing at what he does and Matt within the store has always been brilliant to deal with.
28 de março de 2024
Avaliação não solicitada
Resposta da United Carpets & Beds - Kirkby
Hi Ashley,
Thankyou for leaving us a 5 star review,
We are happy to hear that Matt was able to deliver excellent service in-store and Joe, our independent carpet fitter was once again able to deliver a professional serivce.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Kirkby
Very good service
Very good service, fitters did an exceptional job 😁 highly recommended
25 de abril de 2024
Avaliação não solicitada
Resposta da United Carpets & Beds - Kirkby
Hi Dawn,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great fitting experience with the fitting team delivering great customer service and they will be delighted that you would recommend us.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Kirkby
Amazing service beautiful carpets thank…
Amazing service beautiful carpets thank u 🙏
24 de abril de 2024
Avaliação não solicitada
Resposta da United Carpets & Beds - Kirkby
Hi,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service from the team and love your new carpets!
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Kirkby
Great customer service from initial…
Great customer service from initial enquiries, measuring up, purchasing and installation. Staff were very knowledgeable and able to advise on the best flooring type for my situation.
Following fitting I noticed a small issue and contacted the store. Shortly after the fitter was in touch to arrange a return visit where the issue was rectified quickly and to my satisfaction. Overall very happy with the store and the fitter who dealt with my purchase.
15 de abril de 2024
Avaliação não solicitada
Resposta da United Carpets & Beds - Kirkby
Hi Sarah,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great customer service from our expert sales team and that our independent fitters were able to rectify any problems you may have.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Kirkby
Great service and experience
Really good service at the Kirkby branch, measured up for us booked that in to our convince. Good advice on underlay and what carpets they had to offer. The carpet fitter very good too nice and polite and did a great job . We love our new hallway and stairs carpet very good quality just what we was after . Thank you
13 de março de 2024
Avaliação não solicitada
Resposta da United Carpets & Beds - Kirkby
Hi Erika,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store and fitting experience with the team able to advise you on our huge range of flooring and that you love your new hallway and stairs carpet.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Kirkby
Good buying experience but scrutinise the fitting
The purchase experience in-store was great. The initial fitting however was very poor and within a few hours the carpet had rolls in it. We called the store and had a second fitter visit a few days later and he was excellent, removing lots of the excess carpet and explaining what was wrong with the initial fit. Wasn't ideal as we had new furniture too but the second fitter was able to make the changes without too much hassle.
28 de março de 2024
Avaliação não solicitada
Resposta da United Carpets & Beds - Kirkby
Hi Ian,
Thankyou for taking time to leave us a review.
We are happy to hear that you had a great in-store experience and that the independent fitting team was able to rectify the fitting for you.
We look forward to assisting you with your next project.
All the best,
United Carpets & Beds Kirkby
Good variety
Good variety, friendly and helpful staff. Excellent fitting team.
18 de janeiro de 2024
Avaliação não solicitada
Resposta da United Carpets & Beds - Kirkby
Hi Bernard,
Thankyou for leaving us a review.
We are happy to hear that you had a great in-store and fitting experience with the team.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Kirkby
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