I never leave reviews but this felt necessary. A bad experience with United carpets Preston, mainly in terms of poor communication and the actual fitting. I could not believe how quickly the fitters p... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I never leave reviews but this felt necessary. A bad experience with United carpets Preston, mainly in terms of poor communication and the actual fitting. I could not believe how quickly the fitters p... Ver mais
A empresa respondeu
We always go to United Carpets for our carpets Toby is excellent -very helpful. We bought a new king size bed we went for the Silentnight Westminster frame, Base-Divan silentnight Edinburgh Mattr... Ver mais
A empresa respondeu
I bought a great deep mattress from here which was a brilliant price - very comfortable. The mattress was much cheaper than other stores in Preston yet still good quality. I also had a stair carpet fi... Ver mais
A empresa respondeu
Overall very good customer service. Had good guidance and help in choosing material and also when they came to measure. Ordering to laying the carpet was a smooth process. Good prices as well. Shop at... Ver mais
A empresa respondeu
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
Escrito pela empresa

That's our promise

393 New Hall Lane, PR1 4SY, Preston, Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 97% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
No problems with measuring and estimate first class was advised it would take approximately 1week once I ordered and paid took over 3 weeks no problems with fitting again first class very professional efficient and tidy just let down with comunacating with shop assistant

Resposta da United Carpets & Beds - Preston
We always go to United Carpets for our carpets Toby is excellent -very helpful. We bought a new king size bed we went for the
Silentnight Westminster frame,
Base-Divan silentnight Edinburgh
Mattress-Miracoil geltex
Headboard Vienna (in grey)
I must say it is so comfy and finishes the room off nicely. Toby assisted us with the purchase -10/10- Highly recommend

Resposta da United Carpets & Beds - Preston
Overall very good customer service. Had good guidance and help in choosing material and also when they came to measure. Ordering to laying the carpet was a smooth process. Good prices as well. Shop at Preston is open for longer hours in comparison to some others which was also very helpful. Slight issues with phones not being manned properly during busy hours so have had to ring few times to contact, but they were quite helpful when i managed to speak to them. So far very Happy customer.

Resposta da United Carpets & Beds - Preston
Absolutely first class, from start to finish, highly recommended.

Resposta da United Carpets & Beds - Preston
Am extremely pleased with the quality of the carpets and the value for money.
Everyone I dealt with at United C andB Preston was polite friendly and efficient.
The carpet fiitter did an excellent job and was speedy.

Resposta da United Carpets & Beds - Preston
Pleasant service, fair product and a reasonable price.

Resposta da United Carpets & Beds - Preston
Great service and good value. Martin was very helpful.

Resposta da United Carpets & Beds - Preston
We love our new carpet. Feels great under our feet. The sales man was really helpful and the fitter was friendly and efficient.

Resposta da United Carpets & Beds - Preston
We are very pleased with our purchase from United Carpets and Beds. From initial enquiry to delivery everything went smoothly. They were very reasonably priced and offer NHS discount. We would have no hesitation in recommending them.

Resposta da United Carpets & Beds - Preston

Resposta da United Carpets & Beds - Preston
The fitter did not do a good job. They cut my laminate flooring by trying to cut the carpet
Also the carpet was fitted like apprentice would have done that not happy at all will not buy again and definitely will not recommend you to anyone instead ill spread the word how bad my experience was! Very disappointed for the amount of money i paid!

Resposta da United Carpets & Beds - Preston
The carpet choice was good, the prices were right and the fitters were excellent. Two carpets down and look great. Happy to recommend to anyone. We will be back again soon.

Resposta da United Carpets & Beds - Preston
Good value for carpet and fitting. Good communication. Good advice too. Used twice recently and will be back soon.

Resposta da United Carpets & Beds - Preston
Although im still waiting for a carpet to arrive at the store i cannot fault the customer service. Excellent service. Fitters were great. One bedroom carpet came small so had to re order. It still has not been delivered and its been a few weeks of waiting. I was told delivery comes in on Tuesday but dont know if my carpet will arrive…. Still waiting. Update.. i rang the store today (05 March 2025) and was told it might arrive in March 13 2025. But still can not guarantee it will arrive. I really hope it does as i only have underlay in the bedroom and need to unpack and can not do that until i have the carpet. I need to get the rest of the furniture in to my room. Fingers crossed..

Resposta da United Carpets & Beds - Preston
Best carpet shop about. Scott and his team were very helpful as always. Will be back for our next carpetb

Resposta da United Carpets & Beds - Preston
Everything was wrong from start. Gave our own measurements the boss at shop said not to worry when placing order as they allow and give additional 10cm extra for fitting. The carpet fitters came with the carpet with 4cm short and cut and pasted left over bits to patch up. The fitting is so bad, it’s all crease and bumps everywhere. They also fitted the carpet with shoes on, without any shoe covers/ protectors. When mentioned they didn’t have any left, not very professional. We have no shoes policy it was bad practice and disturbingly unhygienic to our new carpet as they were going in and out the house while fitting the new carpet.
Sadly the shop never honoured their word of extra 10cm carpet they mentioned at ordering and taking payment and said it was our fault for not measuring properly and brushed their carpet fitters under the carpet as they said they are independent fitters which we had to pay them cash separately on the day.

Resposta da United Carpets & Beds - Preston
I bought a great deep mattress from here which was a brilliant price - very comfortable. The mattress was much cheaper than other stores in Preston yet still good quality. I also had a stair carpet fitted. The shop floor staff were professional and knowledgeable, ensuring I got what I was looking for at a great price. The carpet fitter did an outstanding job today, his work was flawless. I am very happy with this company and would definitely use again. Thank you.

Resposta da United Carpets & Beds - Preston
Rip off, they say fitting is free but it isn't and you have to pay for fitters with cash when they arrive. So little bit dodgy.

Resposta da United Carpets & Beds - Preston
We went to the store in Preston. Sales man in store was really. Carpet fitted excellent

Resposta da United Carpets & Beds - Preston
The carpet was fitted and before I’d realised it was the WRONG colour!-not the colour I chose when ordering.
Also,there was a lot of damage done to walls,which were newly painted and required my decorator to come in to repaint!

Resposta da United Carpets & Beds - Preston
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.