Body wash and deoderant is working really well for my son overall happy. Our whole family uses the body wash now, looking forward to female products. I will keep using this profuct for my family and w... Ver mais
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Veja o que dizem as avaliações
I recommend these products to anyone that will listen lol I have two teenage boys, who had very strong body odour. I was buying all different products for them body wash and deodorants nothing was... Ver mais
A empresa respondeu
We ordered what needed to be posted half and half, so the second half has not arrived (#....74), not sure if that's the subscription or one off part of our order, and paying monthly but only getting a... Ver mais
A empresa respondeu
My son’s really like the body wash but the deodorant has caused a red rash under the armpit of one of them. He’s had no skin sensitivity so I’m really surprised. It’s such a shame as I’d persuaded him... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
I started Manly to make a real difference in men’s daily routines — most supermarket products are full of harsh chemicals that cause irritation, dryness, and breakouts. Our mission is to create natural men’s hygiene and grooming products that actually work — from body wash, shampoo, conditioner, and deodorant to targeted solutions for acne, dandruff, and body odour. By using high-quality botanicals instead of cheap fillers, we help men (and the mums, partners, and families who often buy for them) feel confident in their own skin. Manly is more than just a shower brand — it’s about giving guys simple, effective, and trustworthy products they’ll actually use every day. – Callum Founder of Manly
Informações de contato
Austrália
- help@usemanly.com
- www.usemanly.com.au
4,0
Muito Bom
398 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 88% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
What utter crap
What utter crap! The products never arrived and they are meant to be an Australian company! There is zero customer service and absolutely no updates once you order. DO NOT BOTHER
26 de julho de 2026
Avaliação não solicitada
Only recieved half the order
Only recieved half the order, after numerous emails back and forth, unauthorized renewal of a subscription and lots of promises I still haven’t received the missing items, very frustrating.
13 de julho de 2026
Avaliação não solicitada
Be careful ordering fresh m this…
Be careful ordering fresh m this company. I ordered back in July and never received the packaged. I emailed the company several times and nothing was done. Today they have taken another payment from my card. I am furious and think this company is a scam
17 de agosto de 2026
Avaliação não solicitada
What a big difference!!!
Body wash and deoderant is working really well for my son overall happy. Our whole family uses the body wash now, looking forward to female products. I will keep using this profuct for my family and will try all their range
27 de julho de 2026
Avaliação não solicitada
A really disappointing experience.
A really disappointing experience.
I originally ordered the deodorant body wash for my 15yo son 23-07-2026. The intention was to try those products and then purchase the shampoo and conditioner once my son had finished the supermarket brand he still had.
Followed up 30-07-2026 querying when the product would be dispatched, as I had no dispatch notification (which is pretty standard, these days).
Was advised they were out of stock until 03-08-2026 and that my order would be dispatched as a priority once it had arrived.
Waiting, waiting, waiting. Emailed and cancelled my order on 14-08-2026. Cancellation confirmation received, so let's see how long at takes to receive my money back.
There's a saying in business: "Promise everything, and figure out the delivery later".
There's an even older saying in business: "Don't promise what you can't deliver"
In this case they should have opted for the old-school advice, because if they can't even deliver on the most basic and fundamental requirement (ie: product delivery)... then how the heck will they deliver on product quality? The doubt has now been cast... so as disappointed as I am that my son didn't get to try the products, I'd be very reluctant to give them a second chance.
16 de agosto de 2026
Avaliação não solicitada
Resposta da Usemanly
Hi Cherie
We’re truly sorry for the delay and for the frustration and disappointment this experience has caused. You placed your order in good faith, and we understand how upsetting it must have been to receive no dispatch confirmation after being told that your order would be prioritized.
We also completely understand why this experience has affected your confidence in our brand. This is not the level of service we want to provide, and we sincerely apologize for letting you and your son down.
Could you please send us your order number privately? We would like to review your case immediately, confirm the status of your cancellation and refund, and ensure that everything is resolved as quickly as possible.
Kind regards,
The Manly Team
My grandson loves the products from…
My grandson loves the products from Manly. His mother is thrilled that after a full day of school he does not come home with that "Stinky Teenager" smell. I fully recommend this product for your preteen and teen age boys.
15 de agosto de 2026
Avaliação não solicitada
Resposta da Usemanly
Hi Walton,
Thank you so much for your wonderful review!
It means so much to hear that your grandson is loving the Manly products, and it's fantastic to know his mum has noticed such a positive difference after a full day at school. Helping families tackle that "stinky teenager" phase is exactly why we created Manly.
Thank you for recommending us to other parents and grandparents. Your support and kind words truly mean the world to our small Australian team.
Callum
Founder, Manly
Hasn't shipped
Hasn't shipped. No updates. Prefer to cancel. Cannot see any options for managing order nor any updates on status.
15 de agosto de 2026
Avaliação não solicitada
Resposta da Usemanly
Hi there,
I'm really sorry this has been your experience.
I completely understand how frustrating it is when you're waiting for an order, there's no shipping update, and you can't find a way to manage it yourself. I'd be feeling the same way.
If you're still wanting to cancel, please send our support team your order number or the email address you used to place the order, and we'll take care of it as quickly as we can.
I'm genuinely sorry we let you down here. Your feedback is important to us, and we're working hard to improve both our communication and the overall experience for our customers.
Thank you for giving us the opportunity to make this right.
Callum
Founder, Manly
Dodgy
placed an order, but my product never arrived. When I reached out to ask about it, I was given a blunt response stating they were out of stock—with no estimated restock date and no apology whatsoever. Instead of fixing the issue, they just sent a useless 20% off voucher. Extremely disappointed. Be careful ordering from this company!
26 de julho de 2026
Avaliação não solicitada
Resposta da Usemanly
Hi Leena,
We’re truly sorry to hear about your experience and sincerely apologize for the disappointment and inconvenience this has caused. This isn’t the experience we want for our customers.
Please contact us with your order number or the email address used for your purchase, and we’ll do everything we can to investigate and resolve the issue as quickly as possible.
Kind regards,The Manly Team
Very disappointing experience
Very disappointing experience, especially as I have been a repeat customer.
I have experienced delays with orders from this business before, but never anything this bad. It has now been over three weeks and I still haven’t received my order or been given any estimated delivery date.
What makes this even more frustrating is the complete lack of communication. I have now sent three emails asking for an update and have received absolutely no response.
I ordered this item as a gift and need it in less than two weeks, so I’m now left wondering whether it will even arrive in time.
As a repeat customer, I expected much better service. Delays can happen, but ignoring three emails from a paying customer is simply unacceptable.
Very disappointing, particularly after being a loyal customer. I really hope they improve their communication and customer service because this experience has definitely made me reconsider ordering again.
Also they state below that they have responded to my emails but as of 14/8 I am yet to receive these supposed emails!!!
24 de julho de 2026
Avaliação não solicitada
Resposta da Usemanly
Hi Leena,
We’re truly sorry to hear about your experience and sincerely apologize for the disappointment and inconvenience this has caused. This isn’t the experience we want for our customers.
I can see that our support team replied to all your emails and messages. The order is ready for dispatch but please let us know if you still wish to receive it.
We will be waiting for your response
Kind regards,
The Manly Team
My son loves this product
My son loves this product! I feel great knowing he’s using a great product that is safe.
10 de agosto de 2026
Avaliação não solicitada
Resposta da Usemanly
Thank you so much for your wonderful review!
I'm so happy to hear that your son loves the products. It means a lot to know that he's enjoying using them, and that you feel confident knowing he's using products made with thoughtfully selected ingredients.
Thank you for trusting Manly and for taking the time to share your experience. Your support means the world to our small Australian team, and we're so grateful to have you as part of the Manly family.
Callum
Founder, Manly
Love this product it is great for my…
Love this product it is great for my smelly teenage boys
11 de agosto de 2026
Avaliação não solicitada
Resposta da Usemanly
Thank you so much for your wonderful review!
I'm so happy to hear the products have made such a difference for your teenage boys. Helping families win the battle against "teen boy smell" is exactly why we created Manly, so it's fantastic to know it's working so well for you.
Thank you for your support and for choosing Manly. It truly means the world to our small Australian team, and we're so grateful to have you as part of the Manly family.
Callum
Founder, Manly
Very satisfied son
This is the 3rd order from manly, son loves the product! He enjoys showering knowing he will get out of the shower feeling fresh and smelling good. Would be amazing if the bottle sizes can be bigger though!
31 de julho de 2026
Avaliação não solicitada
Resposta da Usemanly
Thank you so much for your wonderful review, Chiquita!
It means so much to hear that this is your third order and that your son is still loving the products. Knowing he enjoys showering and comes out feeling fresh and confident is exactly why we created Manly.
Thank you as well for your feedback about larger bottle sizes. We really appreciate suggestions like this, and it's something we're continuing to look at as we develop our product range.
Thanks again for your continued support and for being part of the Manly family. It truly means the world to our small Australian team.
Callum
Founder, Manly
My son’s really like the body wash but…
My son’s really like the body wash but the deodorant has caused a red rash under the armpit of one of them. He’s had no skin sensitivity so I’m really surprised. It’s such a shame as I’d persuaded him it was much better for him than the spray he’d been using.
11 de agosto de 2026
Avaliação não solicitada
Resposta da Usemanly
Hi Shauna
Thank you for sharing your experience. We’re very sorry to hear about the allergic reaction you experienced. Our Customer Support team has contacted you directly to learn more and assist you with this issue.
Your health and safety are extremely important to us, and we look forward to resolving this with you privately.
Regards
The Manly Team
Shady subscription practices
The wash was fine, but when you go to manage your subscription, the link to do so goes nowhere. That is shady.
10 de agosto de 2026
Avaliação não solicitada
Resposta da Usemanly
Hi Margaret,
Thank you for taking the time to share your feedback.
I'm sorry to hear that managing your subscription was frustrating. That's certainly not the experience we want our customers to have. If the subscription management link wasn't working for you, I sincerely apologise for the inconvenience.
We'd really appreciate the opportunity to look into what happened. If you could reach out to our support team with the email address associated with your account, we'll be happy to investigate the issue, make sure your subscription is updated as requested, and help resolve any problems with the portal.
Thank you again for bringing this to our attention. Feedback like yours helps us improve, and we appreciate you taking the time to let us know.
Callum
Founder, Manly
After using the body soap and shampoo
After using the body soap and deodorant, I noticed my body oder was not as strong. The customer service is great. I will be trying the shampoo next.
9 de agosto de 2026
Avaliação não solicitada
Resposta da Usemanly
Thank you so much for your wonderful review, Chris!
I'm so pleased to hear you've already noticed a positive difference after using the body wash and deodorant. That's exactly what we hoped to achieve when we created Manly.
It's also great to hear you had a positive experience with our customer service. We work hard to make sure every customer feels supported, so your kind words really mean a lot.
I hope you enjoy the shampoo just as much! Thank you again for your support and for choosing Manly.
Callum
Founder, Manly
Absolute best products.
I recommend these products to anyone that will listen lol
I have two teenage boys, who had very strong body odour. I was buying all different products for them body wash and deodorants nothing was helping.
After using Manly products, it’s gone. They are happier, people aren’t complaining about their smell and their bedrooms now don’t have that ‘boy smell’.
30 de junho de 2026
Avaliação não solicitada
Resposta da Usemanly
Thank you so much for your incredible review, Kayla!
Reading this absolutely made my day. Hearing that your boys are happier, more confident, and no longer dealing with body odour or the dreaded "boy smell" is exactly why we created Manly.
It also means so much to hear that you're recommending us to others. There's no greater compliment than knowing our products have made such a positive difference for your family.
Thank you for trusting us and for supporting our small Australian business. We truly appreciate it and are so grateful to have you as part of the Manly family.
Callum
Founder, Manly
Wish I had read this review page before…
Wish I had read this review page before purchasing. Like all other low scores, I have been caught up in the situation of no fulfilment of my order. A dispatch email is sent but then carrier never receives the goods. Then was informed no stock to send, then advised longer delays. What was meant to be my sons birthday gift poof gone! Then they do not even refund the shipping costs (even though was never shipped). Will see if I end up getting any money back... DO BETTER MANLY
8 de agosto de 2026
Avaliação não solicitada
Resposta da Usemanly
Hi Mich,
Thank you for taking the time to share your experience, and I'm truly sorry to hear this.
I completely understand how disappointing and frustrating this must have been, especially knowing the order was meant to be your son's birthday gift. That's certainly not the experience we want any customer to have.
I'd really like the opportunity to look into this for you. Would you mind sending us your order number or the email address you used to place the order? That will allow me to investigate what happened and work towards the best possible resolution for you.
Again, I'm very sorry for the experience you've had, and I hope we can make this right.
Callum
Founder, Manly
My son loves this stuff
My son loves this stuff! Finally something he actually wants to use
11 de julho de 2026
Avaliação não solicitada
Resposta da Usemanly
Hi Kirstee,
Thank you so much for your wonderful review!
It makes me so happy to hear that your son loves the products. Creating something that teenage boys genuinely want to use has always been our goal, so hearing this means a lot.
Thank you for trusting Manly and for taking the time to share your experience. Your support means the world to our small Australian team, and we're so grateful to have you as part of the Manly family.
Callum
Founder, Manly
We ordered what needed to be posted…
We ordered what needed to be posted half and half, so the second half has not arrived (#....74), not sure if that's the subscription or one off part of our order, and paying monthly but only getting a parcel in the future once every two months are a few things confusing about tbe system. As for the product, the men in our household say it's great, especially the conditioner and body wash.
6 de agosto de 2026
Avaliação não solicitada
Resposta da Usemanly
Hi Kelly,
Thank you for taking the time to leave your review and for your honest feedback.
I'm really pleased to hear the men in your household are enjoying the products, especially the conditioner and body wash. That's wonderful to hear.
I'm sorry to hear there was some confusion around your order and subscription. We know that split shipments and subscription timing can sometimes be confusing, and we appreciate you bringing this to our attention. We'll continue working to make the ordering experience and subscription process clearer for our customers.
Thank you again for your support and for sharing both the positives and the areas where we can improve. Feedback like yours genuinely helps us do better.
Callum
Founder, Manly
Resposta da Usemanly
Thank you so much for your 5-star review, Devin!
I'm so pleased to hear you had a great experience across every part of your journey with us, from the product itself to the ordering process, delivery and communication.
We work hard to make every step as smooth as possible, so your feedback truly means a lot to our small Australian team.
Thank you for choosing Manly and for taking the time to support us. We really appreciate it!
Callum
Founder, Manly
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