My 13yr old son no longer smells bad after school or sports days!! There was a week in between our orders where we used our other products and I couldn't believe how big a difference there was!! The s... Ver mais
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Veja o que dizem as avaliações
I recommend these products to anyone that will listen lol I have two teenage boys, who had very strong body odour. I was buying all different products for them body wash and deodorants nothing was... Ver mais
A empresa respondeu
Be careful ordering fresh m this company. I ordered back in July and never received the packaged. I emailed the company several times and nothing was done. Today they have taken another payment from m... Ver mais
We ordered what needed to be posted half and half, so the second half has not arrived (#....74), not sure if that's the subscription or one off part of our order, and paying monthly but only getting a... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
I started Manly to make a real difference in men’s daily routines — most supermarket products are full of harsh chemicals that cause irritation, dryness, and breakouts. Our mission is to create natural men’s hygiene and grooming products that actually work — from body wash, shampoo, conditioner, and deodorant to targeted solutions for acne, dandruff, and body odour. By using high-quality botanicals instead of cheap fillers, we help men (and the mums, partners, and families who often buy for them) feel confident in their own skin. Manly is more than just a shower brand — it’s about giving guys simple, effective, and trustworthy products they’ll actually use every day. – Callum Founder of Manly
Informações de contato
Austrália
- help@usemanly.com
- www.usemanly.com.au
4,0
Muito Bom
399 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 86% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Usemanly
Thank you so much for your 5-star review, Devin!
I'm so pleased to hear you had a great experience across every part of your journey with us, from the product itself to the ordering process, delivery and communication.
We work hard to make every step as smooth as possible, so your feedback truly means a lot to our small Australian team.
Thank you for choosing Manly and for taking the time to support us. We really appreciate it!
Callum
Founder, Manly
Ordered from them because they showed…
Ordered from them because they showed the fastest shipping ( delivery in 3 to 5 days.) Going on 3 weeks now and hasn't shipped. Keep getting generic replies of sorry here's 10 percent off your next .
21 de julho de 2026
Avaliação não solicitada
Resposta da Usemanly
Hi John
We are very sorry to hear about your experience, however i was not able to locate an account under your name, can you send us the order number or the email in the account?
Regards
The Manly Team
The deodrant had caused a really bad…
The deodorant had caused a really bad rash to my sons underarms, very disappointed, this stuff is meant to be all natural , i wasn't expecting this at all
The team did get back to me promptly so hopefully we can sort this out
1 de agosto de 2026
Avaliação não solicitada
Resposta da Usemanly
Hi Kala
We are very sorry to hear about your experience, however i was not able to locate an account under your name, can you send us the order number or the email in the account?
Regards
The Manly Team
Love it❤️ my teen son love body wash and…
Love it❤️ my teen son love body wash and deo. You have us for life.🥰
14 de julho de 2026
Avaliação não solicitada
Resposta da Usemanly
Hi Suhas,
Thank you so much for your amazing review, Suhas!
It makes me so happy to hear that your teen son is loving both the body wash and deodorant. Knowing we've earned a place in your family's routine is the greatest compliment we could receive.
Thank you for your trust, your support, and for being part of the Manly family. We truly appreciate it and look forward to looking after you for many years to come.
Callum
Founder, Manly
My son loves these products
My son loves these products, and I like that he's using a more wholesome product. Definitely a regular customer now
3 de agosto de 2026
Avaliação não solicitada
Resposta da Usemanly
Hi Lisa,
Thank you so much for your wonderful review!
I'm so happy to hear that your son loves the products. It means a lot to know that not only is he enjoying using them, but that you also feel confident about the ingredients he's using every day.
Hearing that you've become a regular customer is the biggest compliment we could ask for. Thank you for putting your trust in Manly and for supporting our small Australian business.
We truly appreciate you being part of the Manly family!
Callum
Founder, Manly
I’m highly suspicious of the positive…
I’m highly suspicious of the positive reviews . On many other sites the preditory “ subscription “ that many, including myself are tricked into is appalling . I raised this through emails however I notice nothing has changed . If you have to trick people into subscriptions you’ve lost all credibility to start with .The product itself is ok . Trades on parents fears that they are harming their children if they don’t use the Manly product . Wildly overpriced . We’ve used it with our teenage son for 6 months . Not going to use it anymore . The bottle sizes are inadequate in our opinion requiring constant reordering feeding into their subscription plan mentality .We’ve reverted back to supermarket products . He hasn’t dropped dead yet and they are a third of the price . Just our experience.
1 de janeiro de 2026
Avaliação não solicitada
Resposta da Usemanly
Hi, Rick,
Thank you for taking the time to share your honest feedback. I'm genuinely sorry to hear that your experience left you feeling this way.
I completely understand your concerns, particularly around the subscription. We never want anyone to feel misled, and I'm sorry if that's how your experience came across. We take feedback like yours seriously because trust is incredibly important to us.
While subscriptions are available for customers who want the convenience and savings, we also offer one-time purchases, and customers can cancel or manage their subscription at any time. I appreciate that this wasn't your experience, and we'll continue working to make that clearer.
I'm also sorry to hear you felt our messaging came across as fear-based. Our goal has always been to provide parents with a natural alternative designed specifically for growing teens, never to make anyone feel pressured or guilty about the products they choose for their family.
That said, I do appreciate you mentioning that you thought the products themselves were okay and that you gave them a try for six months. Thank you for giving us that opportunity.
Your comments about pricing and bottle size have also been noted. We receive this feedback from time to time, and it's something we're continually reviewing as we develop new products and packaging.
Thank you again for your feedback. Even when it's difficult to read, it helps us improve, and we genuinely appreciate you taking the time to share your experience.
Callum
Founder, Manly
Love the products and what they bring
The products deliver on what they are advertising and your discounts if you buy in bulk are very rewarding.
The turn around from ordering and receiving the products is also a plus
3 de julho de 2026
Avaliação não solicitada
Resposta da Usemanly
Hi Sarah,
Thank you so much for your fantastic review!
I'm thrilled to hear you're loving the products and that they've delivered on what we promised. We work hard to create products that genuinely make a difference, so feedback like yours means a lot.
It's also great to know you found value in our bundle discounts and that your order arrived quickly. We always aim to make the whole experience, from ordering through to delivery, as smooth as possible.
Thank you again for your support and for choosing Manly. It truly means the world to our small Australian team.
Callum
Founder, Manly
Ordered a significant amount of product…
Ordered a significant amount of product was charged never received any information about shipping or any thing of the sort. I had to open a PayPal investigation. They tried to get me to close the PayPal dispute by offering me a 15% refund. They never intended to ship the product. It closed in my favor thankfully. They still had sent tracking information after I had to reach out and ask if I was going to receive any information from the purchase I had made over 10 days ago. Today, I receive a notification stating that it was delivered. I live on the East Coast. It was delivered on the West Coast. I have had nothing but bad experience with this company.
18 de julho de 2026
Avaliação não solicitada
Resposta da Usemanly
Hi Brenda,
I'm so sorry to hear about your experience. This is certainly not the level of service we aim to provide, and I completely understand how frustrating this must have been.
I'd really like the opportunity to investigate what happened and make things right. Could you please reach out to us with your order number, or the full name and email address used to place the order? That will allow us to review everything thoroughly.
If your parcel was delivered to the wrong address, we'll investigate this with the shipping carrier immediately and make sure the issue is resolved.
Thank you for bringing this to our attention, and I hope you'll give us the opportunity to assist you.
Kind regards,
Callum
Co-Founder
Great product
Love the products and great attention when needed.
31 de julho de 2026
Avaliação não solicitada
Resposta da Usemanly
Hi Patriot,
Thank you so much for taking the time to leave us a review!
We're thrilled to hear you're loving the products and that you've had a great experience with our support team whenever you've needed us. That's exactly what we strive for.
We really appreciate your support and look forward to continuing to look after you.
Cheers,
Callum
Co-Founder
We’ve been using Manly for a few months…
We’ve been using Manly for a few months and have seen a positive change in our son. We needed to adjust the order to include shampoo and adjust the frequency, I sent an email and got a REAL human email interaction. 😊 it was easy and seamless to make this change due to the help of that team.
31 de julho de 2026
Avaliação não solicitada
Resposta da Usemanly
Hi Kristen,
Thank you so much for your wonderful review!
I'm so pleased to hear you've seen such a positive change in your son after using Manly for the past few months. That's exactly why we started this business, so hearing stories like yours means a great deal to us.
It also makes me really happy to know our support team was able to help you update your order so easily. We believe great customer service should always come from real people who genuinely care, so your kind words about the experience really mean a lot.
Thank you again for trusting Manly and for supporting our small Australian business. We truly appreciate it and look forward to being part of your family's routine for many years to come.
Callum
Founder, Manly
I emailed the company to check on the…
I emailed the company to check on the status of an order. I received an almost immediate response, explaining where the product was and when I can expect it. Super friendly customer service email! I am highly impressed with Manly!!
29 de julho de 2026
Avaliação não solicitada
Resposta da Usemanly
Hi Candace,
Thank you so much for your wonderful review!
I'm so pleased to hear that you had such a positive experience with our customer support team. We know how important it is to keep our customers informed, so it's great to hear that we were able to provide a quick response and clear update on your order.
Your kind words mean so much to our small Australian team, and we're incredibly grateful for your support. We hope you love your Manly products when they arrive!
Thanks again for taking the time to share your experience.
Callum
Founder, Manly
Love it
Love it! Bought a couple of bundles for my 12 year old. He’s been using for a couple of months now, and I’ve just learnt that he thinks the shower gel is great for smelly feet… lol. I’m glad that he made this discovery 🙈.
We love it, and he loves the shower mitt that came with it.
31 de julho de 2026
Avaliação não solicitada
Resposta da Usemanly
Hi there,
Thank you so much for taking the time to leave such a lovely review!
It's great to hear your son has been enjoying the products, and we had to smile at his discovery that the shower gel works so well for smelly feet too! 😂 We're also so pleased he's loving the shower mitt.
Thanks again for your support. It means a lot to our small team, and we hope he continues enjoying his Manly routine.
Kind regards,
Callum
Founder, Manly
I strongly warn anyone considering…
I strongly warn anyone considering buying from this company.
Not only did they take money from my account without my authorisation once, but they deducted a second payment before even refunding the first one. I was then told I had to wait 3–5 business days for my own money to be returned.
These unauthorised deductions put my family under unnecessary financial stress. The money they took was meant for my son's birthday gift, and because of their actions, I was left without access to my own funds when I needed it most.
No customer should have to chase refunds for money that should never have been taken in the first place. This experience has been incredibly frustrating, and I would not recommend this company to anyone. Be very careful before giving them your payment details.
28 de julho de 2026
Avaliação não solicitada
Resposta da Usemanly
Hi Chrizell,
Thank you for taking the time to share your feedback, and I'm truly sorry for the frustration and stress this experience caused you and your family.
I completely understand how upsetting it would have been, especially when the funds were intended for your son's birthday. That is never the experience we want any customer to have.
I'm pleased we were able to process refunds for both orders, and I sincerely apologise again for the inconvenience caused while those refunds were being processed. Unfortunately, once a refund is issued, banks can take 3 to 5 business days to return the funds to your account, but I appreciate that doesn't make the situation any less frustrating.
Your feedback is incredibly valuable, and we've shared it with our team as we continue improving both our systems and our communication to help prevent situations like this in the future.
Thank you again for bringing this to our attention, and we genuinely wish you and your family all the very best.
Callum
Founder, Manly
Wonderful products
Wonderful products. The deoderants work for all the men in my family, including partner and teenage boys! I'm so grateful to have a natural product that doesn't have all the concerning ingredients, but still works well. Thank you.
23 de julho de 2026
Avaliação não solicitada
Resposta da Usemanly
Hi Carolyn,
Thank you so much for your wonderful review!
It means so much to hear that our deodorants are working so well for your whole family, from your partner to your teenage boys. That's exactly what we hoped to achieve when we created Manly.
I'm especially grateful to hear that you appreciate our naturally derived ingredients while still getting the performance you were looking for. Knowing you can feel confident about what your family is using makes all the hard work worthwhile.
Thank you for your support and for trusting Manly. It truly means the world to our small Australian team.
Callum
Founder, Manly
My three grandsons love the shampoo…
My three grandsons love the shampoo body wash and deodorant . I bought it first but they asked to order some more so that speaks for it self . Karen
23 de julho de 2026
Avaliação não solicitada
Resposta da Usemanly
Hi Karen,
Thank you so much for your fantastic review!
Hearing that our customer service, shipping and products all earned 5 stars truly means a lot to us. We work hard to provide a great experience from the moment you place your order through to using the products, so it's wonderful to know we delivered on that.
Thank you for choosing Manly and for supporting our small Australian business. We really appreciate it and look forward to serving you again.
Callum
Founder, Manly
Boys love the products and excellent…
Boys love the products and excellent customer service
22 de julho de 2026
Avaliação não solicitada
Resposta da Usemanly
Hi there,
Thank you so much for your wonderful review!
I'm so pleased to hear that your boys are loving the products, and it means just as much to know you've had a great experience with our customer service.
We're passionate about creating products that kids genuinely enjoy using, while making sure every customer feels supported along the way.
Thank you for choosing Manly and for taking the time to share your experience. Your support means the world to our small Australian team.
Callum
Founder, Manly
my son loves this product and enjoys…
my son loves this product and enjoys the smell of this and also his hair is looking alot more gentler then what ti has before. the smell is no where as bad as it was previously.
22 de julho de 2026
Avaliação não solicitada
Resposta da Usemanly
Hi Marg,
Thank you so much for taking the time to leave such a wonderful review!
I'm so happy to hear that your son loves the products and enjoys the scent. It's especially rewarding to know you've noticed such a positive difference in his hair, and that the odour has improved so much. That's exactly what we set out to achieve when we created Manly.
Thank you for trusting us with your son's hygiene routine. Your support means so much to our small Australian team, and we truly appreciate you sharing your experience.
Callum
Founder, Manly
Quality and service
I bought the shampoo, conditioner, body wash and deodorant for my husband, and he was genuinely impressed. He said they were unlike any products he’s used before, and the quality really stood out.
The customer service was just as impressive. There was a small delay with my order that wasn’t the company’s fault, but they followed up straight away, sent a replacement without hesitation, and even included a couple of extra items as a thoughtful gesture.
The communication was prompt, friendly and genuinely customer-focused. It’s refreshing to find a business that stands behind its products and values its customers. We couldn’t be happier and will definitely be long-term customers.
20 de julho de 2026
Avaliação não solicitada
Resposta da Usemanly
Hi there,
Thank you so much for taking the time to leave such a thoughtful review.
It means a lot to hear that your husband has been so impressed with the shampoo, conditioner, body wash and deodorant. We put a great deal of care into developing products that not only work well but are enjoyable to use every day, so it's wonderful to know they've exceeded his expectations.
I'm also incredibly grateful for your kind words about our customer service. While I'm sorry your order experienced a delay, I'm pleased our team was able to resolve it quickly and keep you updated throughout the process. Looking after our customers is just as important to us as creating great products.
Thank you again for your support and for placing your trust in our small Australian business. We truly appreciate it and look forward to looking after you and your husband for many years to come.
Callum
Founder, Manly
Customer service
Customer service, shipping and product are all 5 stars.
1 de julho de 2026
Avaliação não solicitada
Resposta da Usemanly
Hi there,
Thank you so much for your fantastic review!
Hearing that our customer service, shipping and products all earned 5 stars truly means a lot to us. We work hard to provide a great experience from the moment you place your order through to using the products, so it's wonderful to know we delivered on that.
Thank you for choosing Manly and for supporting our small Australian business. We really appreciate it and look forward to serving you again.
Callum
Founder, Manly
I received the product quickly and my…
I received the product quickly and my son is loving the products, they also smell amazing.
9 de julho de 2026
Avaliação não solicitada
Resposta da Usemanly
Hi Angelia,
Thank you so much for your wonderful review!
I'm so pleased to hear that your order arrived quickly and, even more importantly, that your son is loving the products.
It's fantastic to know he's enjoying the scent too. We put a lot of thought into creating a fragrance that's fresh, subtle, and something teenagers genuinely want to use every day.
Thank you for choosing Manly and for taking the time to share your experience. Your support means the world to our small Australian team, and we hope your son continues to enjoy the products.
Callum
Founder, Manly
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