Złodzieje i nic więcej. 3 tygodnie temu złożone zamówienie i do dziś nie ma ani pieniędzy ani e-vapes.... Próby kontaktu zakończyły się na "zostało wysłane, sprawdzimy to z Royal mail" a teraz już naw... Ver mais
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Veja o que dizem as avaliações
Was due a refund due to an out of stock item. Emailed back & forth (mid September 2025) with Vape Area, promising a processed refund. Mid- October 2025. Nothing. Emails started to bounce back as und... Ver mais
Been using Vape Area for a few months now, always a pleasure, order online and products arrived next day or day after. Had the odd occasion where an item has been out of stock and the staff have conta... Ver mais
The worst company I have ever experienced online. Ordered three kits which didn’t arrive after a week, contacted them and was advised there was a delay but no further response or explanation. Request... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We are specialized in disposable vapes in the United Kingdom, we have top 20 brands that are making life easier for the cigarette smokers and be much safer, we deliver all over United Kingdom using Royal Mail as our delivery partner providing fast and easy service for our customers, we try out very best to give our customers good service with Apple Pay Google pay and many more major cards. If you have any question please do not hesitate to contact us. Kind regards Vape Area Disposables
Informações de contato
22 Thornway Drive , OL7 0AA, Manchester, Reino Unido
- 07707009803
- Info@vapearea.co.uk
- www.vapearea.co.uk
2,0
Ruim
407 avaliações
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Ordered £38 worth of vapes 10th July…
Ordered £38 worth of vapes 10th July and I haven’t received received them still. I’ve sent 2 chase up emails and each time I was told it would be dispatched that day or the following. On the 3rd attempt they said they would dispatch the following day with priority delivery and include some complimentary vapes as compensation. However surprise surprise they still haven’t arrived.
I’ve sent an email and a WhatsApp today and neither have been responded to.
I think it’s safe to say they aren’t coming and they intend on keeping my money.
I’m going to contact my bank in the morning to inform them I’ve been scammed!!! This website needs to be taken down.
10 de julho de 2025
Avaliação não solicitada
Ordered June 16th. No goods, no refund
Ordered June 16th. Despite numerous emails and unanswered phone calls, have not had goods. Did receive a generic email at the end of June stating that there was a delay but that a representative would be in touch shortly, needless to say have had no further contact.
Update.........responded to their request for more information on 17/7/2025 provided email, phone number and order number. Naively thought that there would be resolution, it's now 25/7/2025 and I've had no response whatsoever.
16 de junho de 2025
Avaliação não solicitada
Resposta da Vape Area
Hi
We're truly sorry to hear about your experience and completely understand your frustration. Waiting this long without clear updates is not the standard of service we aim to provide.
Please accept our sincerest apologies for the lack of communication and the delay in fulfilling your order. This is certainly not the experience we want for our customers.
So we can resolve this as quickly as possible, could you please contact us at info@vapearea.co.uk.
Ordered on 13th June received nothing
Ordered on 13th June received nothing . Had a tracking number from Evri stating "we're expecting it " for 10 days ,then a tracking number for Royal Mail also saying "we're expecting it " for 6 days .
Seems they are wasting the couriers time and mine.
Do not waste your money and time . Where the 5 star reviews come I can't understand. Maybe they wrote them themselves? Wouldn't surprise me.
I'm patiently waiting tracking numbers for Yodel,DPD etc Update. Yesterday I had an email saying it's being delivered by Evri again, different tracking number.
All the three tracking numbers tell me the couriers haven't received it yet. I doubt I ever will.
Absolute fakes
Latest update item finally arrived on 11th July so they have fulfilled the order without the complimentary item promised for the delay
£2.50 carriage charge for a 28 day delivery window is not too impressive. No matter what the issues on their end, the lack of meaningful communication was appalling.
Will not use them again
7 de julho de 2025
Avaliação não solicitada
Resposta da Vape Area
Hi
We’re really sorry to hear about your experience and understand how frustrating this must be. We’re committed to resolving any issues as quickly as possible.
Please contact us directly at info@vapearea.co.uk with your order details so our team can look into this for you and help resolve the matter.
Thank you for bringing this to our attention – we’re here to help and hope to get this sorted for you soon.
I would not buy from these 4 weeks I…
I would not buy from these 4 weeks I have been waiting for my order and all they tell you are lies
3 de julho de 2025
Avaliação não solicitada
Resposta da Vape Area
Hi
We’re really sorry to hear about your experience and understand how frustrating this must be. We’re committed to resolving any issues as quickly as possible.
Please contact us directly at info@vapearea.co.uk with your order details so our team can look into this for you and help resolve the matter.
Thank you for bringing this to our attention – we’re here to help and hope to get this sorted for you soon.
Terrible customer service
I have placed an order over a week ago and it is still unfulfilled. I have messaged customer service by email and on Whats App... they dont respond.
If the product was out of stock I would understand, but the lack of customer service is very disappointing
2 de julho de 2025
Avaliação não solicitada
Resposta da Vape Area
Hi
We’re really sorry to hear about your experience and understand how frustrating this must be. We’re committed to resolving any issues as quickly as possible.
Please contact us directly at info@vapearea.co.uk with your order details so our team can look into this for you and help resolve the matter.
Thank you for bringing this to our attention – we’re here to help and hope to get this sorted for you soon.
Have ordered from these in the past…
Have ordered from these in the past whereas yes there have been stock issues but they have quickly got in touch and sent free items to rectify.
Not a clue what's going on now but we paid extra to get our parcel sooner when we last ordered, emailed to chase and ask for our delivery fee at least to be refunded. They promised instead that we would receive free gifts as an apology.
Our package arrived yesterday with not only a pod that we originally ordered missing but no sign of the promised free gift either!
Absolutely ridiculous. Might feel like you're getting a good deal but let me assure you, you're better off going elsewhere.
26 de junho de 2025
Avaliação não solicitada
Resposta da Vape Area
Hi
We’re really sorry to hear about your experience and understand how frustrating this must be. We’re committed to resolving any issues as quickly as possible.
Please contact us directly at info@vapearea.co.uk with your order details so our team can look into this for you and help resolve the matter.
Thank you for bringing this to our attention – we’re here to help and hope to get this sorted for you soon.
Item not received still - received after many weeks
Item not received still , no reply on emails , no one picks up the call , no replies on whats app
-----------
update after 2 weeks finally received my product
26 de junho de 2025
Avaliação não solicitada
Resposta da Vape Area
Hi
We’re really sorry to hear about your experience and understand how frustrating this must be. We’re committed to resolving any issues as quickly as possible.
Please contact us directly at info@vapearea.co.uk with your order details so our team can look into this for you and help resolve the matter.
Thank you for bringing this to our attention – we’re here to help and hope to get this sorted for you soon.
Worst company ever do not use !!
Worst company ever do not use !!! Order arrives late missing items and wrong item , communication terrible say they will refund never do avoid at all cost
1 de junho de 2025
Avaliação não solicitada
Resposta da Vape Area
Hi
We’re really sorry to hear about your experience and understand how frustrating this must be. We’re committed to resolving any issues as quickly as possible.
Please contact us directly at info@vapearea.co.uk with your order details so our team can look into this for you and help resolve the matter.
Thank you for bringing this to our attention – we’re here to help and hope to get this sorted for you soon.
Avoid This Site at All Costs
Avoid This Site at All Costs – A Complete Scam
Run like hell from this abysmally run outfit! They advertise vape products that appear to be in stock, but once you place an order and they’ve taken your money, they vanish. I received no confirmation, no shipping info, and all of my polite follow-up emails were completely ignored.
When I called, someone answered and pretended to be apologetic — only to block my number shortly after. That’s when I realized this wasn’t just bad customer service; it was a deliberate con.
I eventually involved my bank in an attempt to recover my funds, but so far I haven’t received a penny back.
There are plenty of reputable vape retailers out there. Do not waste your time or money on this shady operation.
23 de maio de 2025
Avaliação não solicitada
Resposta da Vape Area
Hi
We’re really sorry to hear about your experience and understand how frustrating this must be. We’re committed to resolving any issues as quickly as possible.
Please contact us directly at info@vapearea.co.uk with your order details so our team can look into this for you and help resolve the matter.
Thank you for bringing this to our attention – we’re here to help and hope to get this sorted for you soon.
Vape kits
The worst company I have ever experienced online. Ordered three kits which didn’t arrive after a week, contacted them and was advised there was a delay but no further response or explanation. Request a refund but was ignored and eventually sent an online form ? Simply should have refunded my credit card, still waiting on the money. Please be aware of the scamming company. The saga continues ten days later!!
20 de junho de 2025
Avaliação não solicitada
Resposta da Vape Area
Hi
We’re really sorry to hear about your experience and understand how frustrating this must be. We’re committed to resolving any issues as quickly as possible.
Please contact us directly at info@vapearea.co.uk with your order details so our team can look into this for you and help resolve the matter.
Thank you for bringing this to our attention – we’re here to help and hope to get this sorted for you soon.
Thief!
DO NOT ORDER FROM THESE! They told me my order had been sent out and 2 weeks later they finally sent it, only for it to turn up with 2 vapes missing! This was in April and they keep telling me they are being sent out and never actually send them. Iv asked for a refund 2 weeks ago which I was told would happen and still hasn’t and now I’m being ignored by them! Honestly nothing more than thief’s! Don’t be fooled by them, do not use.
25 de abril de 2025
Avaliação não solicitada
Resposta da Vape Area
Hi
We’re really sorry to hear about your experience and understand how frustrating this must be. We’re committed to resolving any issues as quickly as possible.
Please contact us directly at info@vapearea.co.uk with your order details so our team can look into this for you and help resolve the matter.
Thank you for bringing this to our attention – we’re here to help and hope to get this sorted for you soon.
FRAUDULENT SCAMMERS
Never purchase anything from this company, you’ll never receive it. They will send you fake tracking number and then they send you a fake email saying your refund is on its way! Police and trading standards and bank are investigating this company.
5 de junho de 2025
Avaliação não solicitada
Resposta da Vape Area
Hi
We’re really sorry to hear about your experience and understand how frustrating this must be. We’re committed to resolving any issues as quickly as possible.
Please contact us directly at info@vapearea.co.uk with your order details so our team can look into this for you and help resolve the matter.
Thank you for bringing this to our attention – we’re here to help and hope to get this sorted for you soon.
Order was originally a little late in…
Order was originally a little late in despatch but when contacted they responded quickly and I received a fab free gift with my order. I would use them again.
18 de junho de 2025
Avaliação não solicitada
Resposta da Vape Area
Hi
Thank you so much for your kind words and for taking the time to leave us a review! We’re really glad to hear you had a good experience with us.
Your support means a lot to our team, and we look forward to serving you again soon.
Do not use this company
Do not use this company, they’re absolutely useless.
I placed an order with 2-3 day delivery 8 days ago, had my order confirmation but nothing to say it had been shipped.
Sent an email and had no reply.
I’m not normally one to write reviews but this service has been shocking.
9 de junho de 2025
Avaliação não solicitada
Resposta da Vape Area
Hi
We’re really sorry to hear about your experience and understand how frustrating this must be. We’re committed to resolving any issues as quickly as possible.
Please contact us directly at info@vapearea.co.uk with your order details so our team can look into this for you and help resolve the matter.
Thank you for bringing this to our attention – we’re here to help and hope to get this sorted for you soon.
Scam company stolen my money with no…
Scam company stolen my money with no goods sent.
Do not use them.
My bank are not interested in helping.
Take your order then never send out the goods. Never reply to emails.
Do not use..
8 de maio de 2025
Avaliação não solicitada
Resposta da Vape Area
Hi
We’re really sorry to hear about your experience and understand how frustrating this must be. We’re committed to resolving any issues as quickly as possible.
Please contact us directly at info@vapearea.co.uk with your order details so our team can look into this for you and help resolve the matter.
Thank you for bringing this to our attention – we’re here to help and hope to get this sorted for you soon.
DO NOT BUY FROM THEM
Absolutely useless company. DO NOT purchase if you actually want to receive your items. I ordered May 31st, They offered a refund as the item was out of stock yet never received. Product was shown as in stock upon purchase, was only notified that it wasn’t in stock upon emailing them. They continue to advertise their products to me showing they are clearly active! will be working with my bank company and authorities to resolve this. Fraudulent business with no morals!!!
31 de maio de 2025
Avaliação não solicitada
Resposta da Vape Area
Hi
We’re really sorry to hear about your experience and understand how frustrating this must be. We’re committed to resolving any issues as quickly as possible.
Please contact us directly at info@vapearea.co.uk with your order details so our team can look into this for you and help resolve the matter.
Thank you for bringing this to our attention – we’re here to help and hope to get this sorted for you soon.
Scam be aware took my money never…
Scam be aware took my money never received my goods will be reporting to trading standards they don’t reply to emails or phone calls … THIEVES
1 de junho de 2025
Avaliação não solicitada
Resposta da Vape Area
Hi
We’re really sorry to hear about your experience and understand how frustrating this must be. We’re committed to resolving any issues as quickly as possible.
Please contact us directly at info@vapearea.co.uk with your order details so our team can look into this for you and help resolve the matter.
Thank you for bringing this to our attention – we’re here to help and hope to get this sorted for you soon.
DO NOT ORDER FROM THIS COMPANY .. SCAMMERS
DO NOT ORDER FROM THIS COMPANY!
I made an order on the 12th may 2025 and had still not received my order 2weeks later.
Today is 5th June 2025 and I have had no response to my emails requesting a refund nor have I received a refund of £55.
I never leave reviews but I have no choice but to warn others not to order from this company and if you do order from them don't be surprised if you do not receive your goods or money back.
5 de junho de 2025
Avaliação não solicitada
Resposta da Vape Area
Hi
We’re really sorry to hear about your experience and understand how frustrating this must be. We’re committed to resolving any issues as quickly as possible.
Please contact us directly at info@vapearea.co.uk with your order details so our team can look into this for you and help resolve the matter.
Thank you for bringing this to our attention – we’re here to help and hope to get this sorted for you soon.
Ordered £116 of vapes on 16th April
Ordered £116 of vapes on 16th April, never received my vapes, all emails and phone calls were ignored, I’m still angry. Will never shop with this company again! Evri said that received it, but never received it, they said contact the supplier! I won’t give up. Scammers!
16 de abril de 2025
Avaliação não solicitada
Resposta da Vape Area
Hi
We’re really sorry to hear about your experience and understand how frustrating this must be. We’re committed to resolving any issues as quickly as possible.
Please contact us directly at info@vapearea.co.uk with your order details so our team can look into this for you and help resolve the matter.
Thank you for bringing this to our attention – we’re here to help and hope to get this sorted for you soon.
Update from my previous review under…
Update from my previous review under the name “Max Thorn”. now 3 weeks have gone by and STILL NOT SHIPPED. not just that, they are now VIEWING my messages on whatsapp but not responding. i can see they have read them but not bothered responding. i can not urge people enough to not bother with this company. so unprofessional.
22 de maio de 2025
Avaliação não solicitada
Resposta da Vape Area
Hi
We’re really sorry to hear about your experience and understand how frustrating this must be. We’re committed to resolving any issues as quickly as possible.
Please contact us directly at info@vapearea.co.uk with your order details so our team can look into this for you and help resolve the matter.
Thank you for bringing this to our attention – we’re here to help and hope to get this sorted for you soon.
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