Złodzieje i nic więcej. 3 tygodnie temu złożone zamówienie i do dziś nie ma ani pieniędzy ani e-vapes.... Próby kontaktu zakończyły się na "zostało wysłane, sprawdzimy to z Royal mail" a teraz już naw... Ver mais
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Veja o que dizem as avaliações
Was due a refund due to an out of stock item. Emailed back & forth (mid September 2025) with Vape Area, promising a processed refund. Mid- October 2025. Nothing. Emails started to bounce back as und... Ver mais
Been using Vape Area for a few months now, always a pleasure, order online and products arrived next day or day after. Had the odd occasion where an item has been out of stock and the staff have conta... Ver mais
The worst company I have ever experienced online. Ordered three kits which didn’t arrive after a week, contacted them and was advised there was a delay but no further response or explanation. Request... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We are specialized in disposable vapes in the United Kingdom, we have top 20 brands that are making life easier for the cigarette smokers and be much safer, we deliver all over United Kingdom using Royal Mail as our delivery partner providing fast and easy service for our customers, we try out very best to give our customers good service with Apple Pay Google pay and many more major cards. If you have any question please do not hesitate to contact us. Kind regards Vape Area Disposables
Informações de contato
22 Thornway Drive , OL7 0AA, Manchester, Reino Unido
- 07707009803
- Info@vapearea.co.uk
- www.vapearea.co.uk
2,0
Ruim
407 avaliações
Pede aos clientes que avaliem
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DO NOT BUY SCAMMERS!
DO NOT BUY SCAMMERS!! Did not get my vapes after a week i recived a message on Whatsapp "Is it okay can I send similar flavours in any brand with more puffs" at that moment i wanted a refund. Did not get it from them so raported them with my bank app
12 de maio de 2025
Avaliação não solicitada
Resposta da Vape Area
Hi
We’re really sorry to hear about your experience and understand how frustrating this must be. We’re committed to resolving any issues as quickly as possible.
Please contact us directly at info@vapearea.co.uk with your order details so our team can look into this for you and help resolve the matter.
Thank you for bringing this to our attention – we’re here to help and hope to get this sorted for you soon.
Paid extra for quicker delivery
Paid extra for quicker delivery. Got a message yesterday stating that I would get my delivery today. Checked tracking and it states I won't be getting my delivery today. Asked why delivery has been delayed considering I paid extra for faster delivery - the excuse given was because disposables will be banned from next month. Not sure how that impacts my delivery if you have the products in stock....
17 de maio de 2025
Avaliação não solicitada
Resposta da Vape Area
Hi
We’re really sorry to hear about your experience and understand how frustrating this must be. We’re committed to resolving any issues as quickly as possible.
Please contact us directly at info@vapearea.co.uk with your order details so our team can look into this for you and help resolve the matter.
Thank you for bringing this to our attention – we’re here to help and hope to get this sorted for you soon.
Ordered a box of Vapes. Received no information re when I will receive the order. Trid contacting via email, whatsapp and phone. Happy to ammend this review if the company responds too me.
Post item when your supposed to and communicate with your customers.
19 de maio de 2025
Avaliação não solicitada
Resposta da Vape Area
Hi
We’re really sorry to hear about your experience and understand how frustrating this must be. We’re committed to resolving any issues as quickly as possible.
Please contact us directly at info@vapearea.co.uk with your order details so our team can look into this for you and help resolve the matter.
Thank you for bringing this to our attention – we’re here to help and hope to get this sorted for you soon.
Theives and con artists...PLEASE DONT PLACE AN ORDER WITH THEM OR YOU WILL BE ROBBED!
They took my money and I never recieved my order. It has been a month. Evri did not deliver to me and sent it back to them from their hub. Evri sent me proof of this. They have the items but won't refund me, they ignore your messages and just say "we will send tomorrow" it's been a month now!!! Give me my money back!!!!
UPDATE: despite the below I have sent dozens of messages and emails, same old. We will send tomorrow...still no order and no money back...absolute liars and thieves....we are now on over 2 months...DO NOT USE THIS COMPANY OR PREPARE TO BE ROBBED AND NEVER SEE YOUR ITEMS OR MONEY AGAIN...REPORTING TO TRADING STANDARDS
I will not remove this review as it serves as a warning to others like the many other reviews on here from people you have STOLEN from...GIVE ME AND ALL THESE PEOPLE OUR MONEY BACK!!!
19 de maio de 2025
Avaliação não solicitada
Resposta da Vape Area
Hi
We’re really sorry to hear about your experience and understand how frustrating this must be. We’re committed to resolving any issues as quickly as possible.
Please contact us directly at info@vapearea.co.uk with your order details so our team can look into this for you and help resolve the matter.
Thank you for bringing this to our attention – we’re here to help and hope to get this sorted for you soon.
Absolutely amazing
Absolutely amazing
I had a little problem with order but they sorted it straight away for me and got it with me in 24 hours.
This is why I will always continue to shop here even though others think differently.
THANK YOU again xx
15 de maio de 2025
Avaliação não solicitada
Resposta da Vape Area
Hi
Thank you so much for your kind words and for taking the time to leave us a review! We’re really glad to hear you had a good experience with us.
Your support means a lot to our team, and we look forward to serving you again soon.
awful
UPDATE: It’s now august and still nothing. Don’t bother.
awful. so unprofessional, waiting nearly 2 weeks and it hasn’t even been packed or shipped yet just for a single vape. contacted them twice both times they said they would get the team to update me never did and blanked me. take hours to respond and don’t answer their phone line. they don’t seem to have any care.
14 de maio de 2025
Avaliação não solicitada
Resposta da Vape Area
Hi
We’re really sorry to hear about your experience and understand how frustrating this must be. We’re committed to resolving any issues as quickly as possible.
Please contact us directly at info@vapearea.co.uk with your order details so our team can look into this for you and help resolve the matter.
Thank you for bringing this to our attention – we’re here to help and hope to get this sorted for you soon.
Absolute waste of space. avoid avoid avoid
I Place my order 11 days ago and still no delivery. A message was sent saying delivery had been dispached, but the courier confirmed no parcel had been sent.
This evening they phone me to tell me they were missing some of the vapes, but they would dispatch this evening, then they send me a message saying they completed my order 7 days ago. What a joke these people are. Never again will i order from them and i will make sure any other people i know that are potential customers avoid these idiots like the plague...
You are so committed to customer service it has taken more than 2 months to reply to my review.
What a joke of a company you are.....
13 de maio de 2025
Avaliação não solicitada
Resposta da Vape Area
Hi
We’re really sorry to hear about your experience and understand how frustrating this must be. We’re committed to resolving any issues as quickly as possible.
Please contact us directly at info@vapearea.co.uk with your order details so our team can look into this for you and help resolve the matter.
Thank you for bringing this to our attention – we’re here to help and hope to get this sorted for you soon.
Zero customer service
I placed an order on the 1st of my it's still not arrived or been dispatched. Communication from them is 0. I've had to chase them either the phone rings out, you don't get a response to email or what's app or if you do it's BS. I was told it would be shipped yesterday a whole almost 14 days later. I've used them before and it's not been that bad. I will never use this dog water company again.
1 de maio de 2025
Avaliação não solicitada
Resposta da Vape Area
Hi
We’re really sorry to hear about your experience and understand how frustrating this must be. We’re committed to resolving any issues as quickly as possible.
Please contact us directly at info@vapearea.co.uk with your order details so our team can look into this for you and help resolve the matter.
Thank you for bringing this to our attention – we’re here to help and hope to get this sorted for you soon.
Great friendly service & excellent…
Great friendly service & excellent quality products.
12 de maio de 2025
Avaliação não solicitada
Resposta da Vape Area
Hi
Thank you so much for your kind words and for taking the time to leave us a review! We’re really glad to hear you had a good experience with us.
Your support means a lot to our team, and we look forward to serving you again soon.
Resposta da Vape Area
Hi
We’re really sorry to hear about your experience and understand how frustrating this must be. We’re committed to resolving any issues as quickly as possible.
Please contact us directly at info@vapearea.co.uk with your order details so our team can look into this for you and help resolve the matter.
Thank you for bringing this to our attention – we’re here to help and hope to get this sorted for you soon.
If i can save one person from buying…
If i can save one person from buying from this site i would saved you been scammed!
they take your money and after that nothing no reply to emails and they never answer phone my guess unplugged..please find a better site out there dont be left out of pocket from these guys
4 de maio de 2025
Avaliação não solicitada
Resposta da Vape Area
Hi
We’re really sorry to hear about your experience and understand how frustrating this must be. We’re committed to resolving any issues as quickly as possible.
Please contact us directly at info@vapearea.co.uk with your order details so our team can look into this for you and help resolve the matter.
Thank you for bringing this to our attention – we’re here to help and hope to get this sorted for you soon.
Very poor customer service & delivery…
Very poor customer service & delivery times despite their 1-2 turnaround advertised on their website. After 10 days of waiting for my order, still no updates, even after messaging and emailing. Had to order elsewhere for my business, and already received 3 separate orders elsewhere placed days after this order.
Requested a refund, but as expected this has also been ignored and can’t ever get through to anyone on the phone.
8 de maio de 2025
Avaliação não solicitada
Resposta da Vape Area
Hi
We’re really sorry to hear about your experience and understand how frustrating this must be. We’re committed to resolving any issues as quickly as possible.
Please contact us directly at info@vapearea.co.uk with your order details so our team can look into this for you and help resolve the matter.
Thank you for bringing this to our attention – we’re here to help and hope to get this sorted for you soon.
I don’t usually leave negative reviews…
I don’t usually leave negative reviews but this has really annoyed me. Like the previous review when they don’t have stock they don’t respond and don’t refund.
I’ve opened a card dispute now what a way to lose money and confidence.
Been a month now for some vape juice, come on guys, I don’t expect Amazon turn around time but I also don’t expect to be seeing the after life before it arrives . Incase Trustpilot want to review this my order number is 17604
UPDATE. What a stupid reply, I have emailed you several times and still not had a refund. Just robbery, unless you can refund me I will not be removing this review
8 de maio de 2025
Avaliação não solicitada
Resposta da Vape Area
Hi
We’re really sorry to hear about your experience and understand how frustrating this must be. We’re committed to resolving any issues as quickly as possible.
Please contact us directly at info@vapearea.co.uk with your order details so our team can look into this for you and help resolve the matter.
Thank you for bringing this to our attention – we’re here to help and hope to get this sorted for you soon.
Do not buy from this company
Do not buy from this company, they advertise items that are not in stock, and then don’t refund your money! STAY WELL CLEAR!
15 de abril de 2025
Avaliação não solicitada
Resposta da Vape Area
Hi
We’re really sorry to hear about your experience and understand how frustrating this must be. We’re committed to resolving any issues as quickly as possible.
Please contact us directly at info@vapearea.co.uk with your order details so our team can look into this for you and help resolve the matter.
Thank you for bringing this to our attention – we’re here to help and hope to get this sorted for you soon.
Always on time with orders and very…
Always on time with orders and very helpful company . Highly recommend
7 de maio de 2025
Avaliação não solicitada
Resposta da Vape Area
Hi
Thank you so much for your kind words and for taking the time to leave us a review! We’re really glad to hear you had a good experience with us.
Your support means a lot to our team, and we look forward to serving you again soon.
PLEASE DO NOT USE THIS COMPANY UNLESS U WANT TO PAY FOR SOMETHING YOU WONT GET!!!!!!
Would give ZERO stars if possible.I ordered 29.4.25 paid for 1-3 days
delivery so should have arrived by 2.5.25 it didnt.Lost count of how many times i have emailed,phoned 2 numbers( no answer),Whats App,Contact Page,Live Chat.I was told on 6.5.25 that it would be requested to be despatched and i would be given tracking which i finally received.When i received my order there was some missing.I ordered 2 full boxes but when i looked 1 of the boxes had been opened and 2 items taken out of it.This is the worse company i have ever ordered from.
6 de maio de 2025
Avaliação não solicitada
Resposta da Vape Area
Hi
We’re really sorry to hear about your experience and understand how frustrating this must be. We’re committed to resolving any issues as quickly as possible.
Please contact us directly at info@vapearea.co.uk with your order details so our team can look into this for you and help resolve the matter.
Thank you for bringing this to our attention – we’re here to help and hope to get this sorted for you soon.
I have made my order with vape area…
I have made my order with vape area before 2 weeks but until now I didn't receive my order until now. I called customer service number but no one responded they cheating me it's really bad company they steal my money it's really shame for this company. I don't recommend anyone to buy from them never ever.
6 de maio de 2025
Avaliação não solicitada
Resposta da Vape Area
Hi
We’re really sorry to hear about your experience and understand how frustrating this must be. We’re committed to resolving any issues as quickly as possible.
Please contact us directly at info@vapearea.co.uk with your order details so our team can look into this for you and help resolve the matter.
Thank you for bringing this to our attention – we’re here to help and hope to get this sorted for you soon.
Ordered from this company a lot of…
Ordered from this company a lot of times and always been great but this time ordered and they sent half the order weeks after the order was placed, multiple calls in and they say we will dispatch it now but never happens! raised a dispute with the bank only to be told they have provided evidence it was received and they are closing the case! Now £120 out of pocket and will be staying far away from this company in the future! On one of the calls they advised they had just taken over so think change of owner! Avoid at all costs!!
10 de abril de 2025
Avaliação não solicitada
Resposta da Vape Area
Hi
We’re really sorry to hear about your experience and understand how frustrating this must be. We’re committed to resolving any issues as quickly as possible.
Please contact us directly at info@vapearea.co.uk with your order details so our team can look into this for you and help resolve the matter.
Thank you for bringing this to our attention – we’re here to help and hope to get this sorted for you soon.
Order was sent on time
Order was sent on time. Lovely friendly staff as always. They didn't have one of my favours in stick but called me & offered me another flavour which turned out far nicer than I picked. Great company. Always order at least two boxes or more every three weeks. Thanks again team! 5 stars all around.
2 de maio de 2025
Avaliação não solicitada
Resposta da Vape Area
Hi
Thank you so much for your kind words and for taking the time to leave us a review! We’re really glad to hear you had a good experience with us.
Your support means a lot to our team, and we look forward to serving you again soon.
Good service no issues …
Order received few days after order- maybe as I ordered after noon- as it states can take 2-3 business days-
Couldn’t get in contact via phone numbers but they did reply via WhatsApp- have been a customer for almost 2 years and have never had an issue with orders
1 de maio de 2025
Avaliação não solicitada
Resposta da Vape Area
Hi
Thank you so much for your kind words and for taking the time to leave us a review! We’re really glad to hear you had a good experience with us.
Your support means a lot to our team, and we look forward to serving you again soon.
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