Parcel has never been delivered, nobody answers the phone, nobody replies to whats up messages although it was designed as the communication channel, chat doesn’t solve the issue...scam company
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Veja o que dizem as avaliações
I ordered a condenser cage knowing that there was a wait for supply. Ventilationland kept me in touch quite often until it arrived. The cage met all my expectations and looked great my customer was ov... Ver mais
I've been waiting almost a month for my purchase which is currently being held with DPD who won't release due to a seller issue. Trying to contact Ventilation land customer service through What... Ver mais
I knew i wanted some ventilation, just not what i wanted/needed exactly. Having the ability to whatsapp and get some good advice really helped. Also, I missed a digit of the postcode from the de... Ver mais
Detalhes da empresa
Escrito pela empresa
Ventilationland is the webshop for the United Kingdom with the largest range of ventilation products for private people and business customers.
Informações de contato
1 Brunel Way, SL1 1FQ, Slough, Reino Unido
- +441753260000
- info@ventilationland.co.uk
- www.ventilationland.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 10% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
extractor ducting and sealing tape.…
I ordered some extractor ducting and it arrived in very good condition and sooner than I thought.
I've installed my cooker extractor hood and am very pleased.
The sealing tape I ordered from ventilation land is also very good, so all in all I'm very happy.
Good reliable service👍
I’ve ordered from VL twice now and have…
I’ve ordered from VL twice now and have been more than happy with the items delivered. Good price, availability, lead times etc. Happy to order in the future.
Good stock and fast delivery
Good stock and fast delivery
Great service
Great service. Fast and efficient.
High quality product. Would highly recommend.
Easy on line service and very fast…
Easy on line service and very fast delivery.
Vents arrived in a couple of days well…
Vents arrived in a couple of days well packaged.
Cool vents!
Great range, and good prices, but note that this is a Dutch company and not a UK one so delivery does take a day or two longer
Good quality product
This company is an absolute joke
This company is an absolute joke. 3 failed attempts at delivery. First delivery looked like it had been thrown from a plane at height. Second they couldn't even be bothered to write the address on the box. They put the postcode, road name and sent and empty box. Do not believe that this is a uk company as it's based in the Netherlands. Customer service is diabolical, phone line does not connect and is a number in the Netherlands. Online chat and email is like speaking to an AI robot with automated responses. They are unwilling to provide evidence of packaging and shipment details from their end. Makes me believe they are just a third party buyer and do not have any control over shipments or packaging. I have waiting 7 weeks for my order and still nothing all they offer is money back or me to provide a new order of what they should resend. I have asked numerous times why they cannot provide any records of what they resent and what I did not receive. If they cannot provide me with photos then this proves that they do not send packages as a business. They are just an online business acting as a third party buyer scamming people out of their time and money.

Resposta da Ventilationland
Great service and products. from this…
Great service and products from this company..will be using again in the future...
Great service
Great service. Ordered 4 x 100mm baffled vent spacers. Received with thanks as promised.
Great product
Great product. Easy to install and successfully vents the bathroom.
This company is a scam
This company is a scam. Ordered and paid, but nothing ever arrived. Non existant customer services. Try and call their "phone number" before ordering, you will see, impossible to speak to a human. See other reviews, lots of consistent stories about this. Would strongly recommend avoiding.
Product came as described and within 4…
Product came as described and within 4 days from ordering. Price was good - I would use this company again.
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