Parcel has never been delivered, nobody answers the phone, nobody replies to whats up messages although it was designed as the communication channel, chat doesn’t solve the issue...scam company
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Veja o que dizem as avaliações
I ordered a condenser cage knowing that there was a wait for supply. Ventilationland kept me in touch quite often until it arrived. The cage met all my expectations and looked great my customer was ov... Ver mais
I've been waiting almost a month for my purchase which is currently being held with DPD who won't release due to a seller issue. Trying to contact Ventilation land customer service through What... Ver mais
I knew i wanted some ventilation, just not what i wanted/needed exactly. Having the ability to whatsapp and get some good advice really helped. Also, I missed a digit of the postcode from the de... Ver mais
Detalhes da empresa
Escrito pela empresa
Ventilationland is the webshop for the United Kingdom with the largest range of ventilation products for private people and business customers.
Informações de contato
1 Brunel Way, SL1 1FQ, Slough, Reino Unido
- +441753260000
- info@ventilationland.co.uk
- www.ventilationland.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 10% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great communication
They have good variety of parts, great communication and turned up when it was supposed to
Good HVAC Supplier
Have used a few times for my HVAC company, prices competitive, good selection of products no issues with delivery etc. Only gripe would be delivery charges, worked out at approx. 28% on a £30 order.
Good reliable service.
Order filters regularly as required.
Good service and product
Good service and product - slight delay in delivery but they communicated well.
Very happy with the product
Very happy with the product. So much quieter than my previous extractor fan!
Customer service
Customer service, very detailed help every step of the way. From order to delivery to install to post install.
I knew i wanted some ventilation
I knew i wanted some ventilation, just not what i wanted/needed exactly.
Having the ability to whatsapp and get some good advice really helped.
Also, I missed a digit of the postcode from the delivery address.
I think a combination of me requesting i pickup locally (ish), plus a chat with Ventilation land, resulted in delivery to my home address. Result.
Would defo recommend Ventilation Land.
Oh and did I mention, there prices are great (not sure why shipping from Netherlands makes it cheaper, but I'm not grumbling)
Good delivery and technical knowledge
Good delivery and technical knowledge. Expensive product.
Lack of refund and communication
Lack of refund and communication
I have ordered an item which arrived in more than 5 days. Since it was too late, we needed to go around to find it in a local shop.
Once we received the parcel, it was also damaged.
I have contacted them multiple times; no reply at all!
Cannot recommend!
Terrible customer service and dont ship orders, dont trust
When my order was delivered they requested import charges to be paid. I refused the delivery and they said they would sort out the charges and get it redelivered. A week later and after much chasing we still havent received our order. Customer Service doesnt seem to care and ignores messages. Wouldn't recommend at all.

Resposta da Ventilationland
You delivered what I ordered
You delivered what I ordered
Good products at the right price and…
Good products at the right price and fast delivery..
What's not to like.
Great products swiftly delivered
Great products swiftly delivered
Works well
The unit arrived quickly and works exactly how we hoped even in the UK.
First class service and will be using…
First class service and will be using again
Good stock of spiral duct fittings with…
Good stock of spiral duct fittings with fast delivery
Great price
Bought a VentAxia MEV from them, it’s a Euro spec and Euro plug unit but works just fine, order arrived 4 days after order shipped from NL, everything is fine and the item is a lot cheaper than buying an almost identical one in the UK.
Ordered off you again for the second…
Ordered off you again for the second time. Very pleased yet again with the service and quick delivery.
First class service.
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