Very Cheap Holidays Avaliações 

3.157
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Oh man, I’ve only just heard this sad news about your company, so sorry. I was just looking@Photos of past holidays on my phone to cheer me up a tad@these such terrible times... so then I googled... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent service and an amazing deal. Tina Marie Benbow couldn't do enough to ensure we were 100% happy with the hotel, destination and resort she found for us and at very short notice too. Tina w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Andrew I have worked in the travel trade, front off desk and work force management for over 30 years, within a call center. So I understand the system. Andrew is a true professional I have made... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We regularly use Fran at Very Holidays. Apart from being friendly and efficient, she will get the best price available; cheaper than going with other travel agents or tour operators direct and if sh... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Agência de Viagens

Escrito pela empresa

Very Cheap Holidays is an online travel agency based in the North East of England. We offer discounted package holidays which are fully bookable online. All holidays include 22kg luggage, transfers, ATOL protection with only a £60 per person deposit required. We take pride in the security we offer our customers. Very Cheap Holidays customers can trust their booking is in safe hands as we are ABTA protected ensuring our customers are financially protected during their holiday.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Como esta empresa usa o Trustpilot

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4,5

Todas as avaliações

(3.157)

0 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

I ha e been phoning since Monday and no…

I have been phoning since Monday and no answer. I go away next week and still don’t know wat is happening. Their message says they will be in touch, but still no phone call or email. Shocking company. Will never use again. All they do is rip you off along with Thomas cook!!!!😡😡😡😡😡

25 de setembro de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Dear Samantha, we are really sorry for the delay in communicating with you and have posted a full statement of the difficulties we faced over the last week. If you can please email me on cs@vchtravel.co.uk and we will deal with your query now.

Avaliado com 5 de um total de 5 estrelas

Amazing experience!!

I am currently on my second holiday booked with Very Holidays. I have always dealt with Fran and I must say, she is excellent. She keeps in touch, makes sure everything is in order and deals with every request you might have.

Last year we booked with Fran to Serita Beach in Crete for my honeymoon which was a Thomas Cook holiday for a lot less than TC were doing the holiday for. Everything was fine and perfect.

This time she tailored the holifay for what we needed. This was my 2 kids first time abroad and my daughter is a very nervous person. We wanted to make her experience perfect and Fran did just that! Private transfers were perfect, booked with Easyjet to fly and I must say that was excellent. The hotel was perfect. The baggage she got us was more than enough. I can not fault this company or Fran. She is excellent.

Will be booking again in the next couple of months for next years.

Thanks Fran :D

23 de setembro de 2019
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Sarah is always amazing and is…

Sarah is always amazing and is understands my needs in every holiday I discuss with her.

11 de setembro de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Morning

Thank you for your Feedback. I’m pleased to hear that your experience with Sarah was amazing, I will pass on your lovely comments to her.

We look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holidays

Avaliado com 5 de um total de 5 estrelas

Another great holiday had!

This is the fourth holiday I have been on that was booked by Grant at Very. I wouldn’t go anywhere else now! From start to finish, the price was way way better than the big tour operators, and the flights, and hotel were exactly the same, but we didn’t need to wait for a transfer bus as a private transfer had been organised.

This is a truly honest review, and I would try grant and the team every time!

9 de setembro de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Morning

Thank you for your Feedback. I’m pleased to hear that your experience with Grant was great, I will pass on your lovely comments to him.

We look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holidays

Avaliado com 5 de um total de 5 estrelas

Grant was very helpful

Grant was very helpful. And our holiday was just wonderful. Everything was very smooth. Have asked Grant to look into our next holiday!

9 de setembro de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Morning

Thank you for your Feedback. I’m pleased to hear that your experience with Grant was great, I will pass on your lovely comments to him.

We look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holidays

Avaliado com 1 de um total de 5 estrelas

Beware of VeryCheapHolidays

Received my travel documents and boarding passes by email ‘ 4 days before the holiday ‘ they lied about sending them in the post several times and i had to constantly call them to remind them. I would be Verycareful considering VeryCheapHolidays

7 de setembro de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Morning,

We apologise that you have felt the need to complain about our customer service department. It is standard practice for all travel documents to be emailed out to the customer, however these can be posted upon request.

Unfortunately we have no control over the post once it has left our office, therefore we can not guarantee they will be delivered.

Again, we apologise for the inconvenience this may have caused and hope you have an enjoyable holiday. Please contact customer services if you wish to discuss this further.

Kind Regards,

Customer Services
Very Holidays

Avaliado com 5 de um total de 5 estrelas

We regularly use Fran at Very Holidays

We regularly use Fran at Very Holidays. Apart from being friendly and efficient, she will get the best price available; cheaper than going with other travel agents or tour operators direct and if she can't beat the price, she'll tell you. Excellent service.

7 de setembro de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Morning

Thank you for your Feedback. I’m pleased to hear that your experience with Fran was great, I will pass on your lovely comments to her.

We look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holidays

Avaliado com 5 de um total de 5 estrelas

Friendly competitive service

Friendly competitive service . Highly recommended

5 de setembro de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Morning

Thank you for your lovely comments.

We look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holidays

Avaliado com 5 de um total de 5 estrelas

We have just booked our second family…

We have just booked our second family trip with Fran Wallace at Very Holidays. As ever fabulous service and a great deal secured for us. Fran has also booked a trip for my father who was also very impressed with the trip and service offered. I am recommending Fran to others whenever I can and I’m sure that other staff at VH are equally excellent.

3 de setembro de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Morning

Thank you for your Feedback. I’m pleased to hear that your experience with Fran was great, I will pass on your lovely comments to her.

We look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holidays

Avaliado com 5 de um total de 5 estrelas

Absolutely amazing service

Absolutely amazing service. Thank you

31 de agosto de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Morning

Thank you for your lovely comments.

We look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holidays

Avaliado com 5 de um total de 5 estrelas

Another satisfied customer thanku x

When I rang I had grant Lawson who delt with our holiday enquire , he was so patient and so helpful, and I didn’t feel pressurised to book a holiday. I felt very satisfied once everything had been booked . With the reviews what I’ve read about this company, made me want to book,so id definitely book again and definitely recommend . Thanku again grant ..x

30 de agosto de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Morning

Thank you for your Feedback. I’m pleased to hear that your experience with Grant was great, I will pass on your lovely comments to him.

We look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holidays

Avaliado com 5 de um total de 5 estrelas

Portugal

I highly recommend Andrew and very holidays. 2 holidays booked with this company one for sep 19 the 2nd sep 20 negotiated a good deal highly recommended

29 de agosto de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Morning

Thank you for your Feedback. I’m pleased to hear that your experience with Andrew was great, I will pass on your lovely comments to him.

We look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holidays

Avaliado com 4 de um total de 5 estrelas

Very good price

Very good price and nice agent Thank you Grant :)

29 de agosto de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Morning

Thank you for your Feedback. I’m pleased to hear that your experience with Joanne was good, I will pass on your lovely comments to him.

We look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holidays

Avaliado com 1 de um total de 5 estrelas

SHOCKING CUSTOMER SERVICE

Shocking customer service as we booked holiday months ago and feel they are happy to talk to you until you have paid them then they disappear and your left waiting on the phone for some patronising customer service representative to say im sorry we are really busy. First and last time we are booking with them. As soon as i reviewed them on here i recieved several calls asking me to change the review 3 days before flight. Not good enough customer service. Buy cheap buy twice.

28 de agosto de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Afternoon Sam,

I would like to apologise that you feel this way towards our customer services team. I am aware that you spoke to customer services this morning and they informed you that your tickets would be sent out 7 to 10 days before departure.

Please feel free to contact customer services again if you wish to discuss this further.

Kind Regards,

Very Holiday

Avaliado com 5 de um total de 5 estrelas

Great customer service.

Andrew my advisor could not have been more helpful, got a great holiday after my previous one fell through. Excellent customer service.

24 de agosto de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Morning

Thank you for your Feedback. I’m pleased to hear that your experience with Andrew was great, I will pass on your lovely comments to him.

We look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holidays

Avaliado com 5 de um total de 5 estrelas

CONSISTENTLY GOOD SERVICE

Second time I've holidayed with this company and won't be the last. Everything went smoothly from start to finish. Top marks to Fran 😎😃

23 de agosto de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Morning

Thank you for your Feedback. I’m pleased to hear that your experience with Fran was great, I will pass on your lovely comments to her.

We look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holidays

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