Very Cheap Holidays Avaliações 

3.157
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Oh man, I’ve only just heard this sad news about your company, so sorry. I was just looking@Photos of past holidays on my phone to cheer me up a tad@these such terrible times... so then I googled... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent service and an amazing deal. Tina Marie Benbow couldn't do enough to ensure we were 100% happy with the hotel, destination and resort she found for us and at very short notice too. Tina w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Andrew I have worked in the travel trade, front off desk and work force management for over 30 years, within a call center. So I understand the system. Andrew is a true professional I have made... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We regularly use Fran at Very Holidays. Apart from being friendly and efficient, she will get the best price available; cheaper than going with other travel agents or tour operators direct and if sh... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Agência de Viagens

Escrito pela empresa

Very Cheap Holidays is an online travel agency based in the North East of England. We offer discounted package holidays which are fully bookable online. All holidays include 22kg luggage, transfers, ATOL protection with only a £60 per person deposit required. We take pride in the security we offer our customers. Very Cheap Holidays customers can trust their booking is in safe hands as we are ABTA protected ensuring our customers are financially protected during their holiday.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,5

Todas as avaliações

(3.157)

0 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

10/10

This was our first time booking a holiday together and it couldn’t have been easier! We specified what we wanted and within five minutes we had a call back with plenty of options all within our budget! Within the next ten minutes our holiday was booked and confirmed! Will definitely go through Grant again! He was enthusiastic, kind and straight to the point! Thank you!

22 de agosto de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Morning

Thank you for your Feedback. I’m pleased to hear that your experience with Grant was great, I will pass on your lovely comments to him.

We look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holidays

Avaliado com 2 de um total de 5 estrelas

Very Poor Customer Service/Communication

I booked and paid for my Holiday back in January. I am still trying to get details of the Flight / Hotel / Transfers etc.

Very holidays are just not responding to me. I am supposed to be going away next week, but to date I do not have any details (other than flight time) of my trip.
Very unprofessional and unresponsive.
They were happy to talk to me, until they had my money.

"Update"
Since posting this review, Very Holidays have been in touch and resolved my issues. However, I should not have to resort to negative reviews to get an answer to my concerns, all I wanted was information, but the person I dealt with was obstructive and very vague. I have since dealt with a gentleman by the name of Grant who was more helpful

21 de agosto de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Morning Mark,

I apologise for the difficulty you have faced when trying to get your documentation. We will investigate the issues you have raised above.

Kind Regards


Very Holidays.

Avaliado com 5 de um total de 5 estrelas

Andrew was very helpful

Andrew was very helpful. Im quite fussy as to what i want but he was fantastic in finding the perfect hotel for us to suit all our wishes. He also took time to listen to us which i really appreciated as i have had bad experiences in the past with companies and have felt very rushed.. He was supberb and would definitely recommend.

20 de agosto de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Morning

Thank you for your Feedback. I’m pleased to hear that your experience with Andrew was fantastic, I will pass on your lovely comments to him.

We look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holidays

Avaliado com 5 de um total de 5 estrelas

Joanne is the best shes always got me…

Joanne is the best shes always got me the best deals and beats all deals.
Shes patient friendly and a kind person.
I will ntt go anywhere else for holidays. Joanne picks my holidays and gets me to different destinations.

Farreena

16 de agosto de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Morning

Thank you for your Feedback. I’m pleased to hear that your experience with Joanne was great, I will pass on your lovely comments to her.

We look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holidays

Avaliado com 5 de um total de 5 estrelas

excellent service 5 star

15 de agosto de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Morning

Thank you for your lovely comments.

We hope you have a great holiday and look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holiday

Avaliado com 5 de um total de 5 estrelas

excellent customer service from Andrew Smithson

Andrew has been very patient and listen to our choice of holiday we were looking for. He did work hard to find us a good deal accordingly to our budget and choice.

Definitely going to book my next family holiday with very holiday, specially thank to Andrew Smithson for his excellent customer service.

Thank you,

Hansraj

15 de agosto de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Morning

Thank you for your Feedback. I’m pleased to hear that your experience with Andrew was excellent, I will pass on your lovely comments to him.

We look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holidays

Avaliado com 5 de um total de 5 estrelas

thank you..

thank you... it was a great holiday full of memories.
very, made everything easy and quick and looked into all of our requests and got them at the best possible price.

14 de agosto de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Morning

Thank you for your lovely comments.

We hope you have a great holiday and look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holiday

Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent, efficient and helpful service!

13 de agosto de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Morning

Thank you for your lovely comments.

We hope you have a great holiday and look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holiday

Avaliado com 4 de um total de 5 estrelas

Good service will use again

13 de agosto de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Morning

Thank you for your lovely comments.

We hope you have a great holiday and look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holiday

Avaliado com 5 de um total de 5 estrelas

Used Very holidays 3 times now and…

Used Very holidays 3 times now and wouldnt hesitate to use them again. Always spoke to Joanne and she is so lovely and friendly.
Always get a great price for our holidays and great service! What isnt there to like!

12 de agosto de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Morning

Thank you for your Feedback. I’m pleased to hear that your experience with Joanne was great, I will pass on your lovely comments to her.

We look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holidays

Avaliado com 5 de um total de 5 estrelas

Got holiday l wanted at a good price…

Got holiday l wanted at a good price would recommend to anyone got a call back within five minutes from Grant and all booked within minutes .

12 de agosto de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Morning

Thank you for your Feedback. I’m pleased to hear that your experience with Grant was great, I will pass on your lovely comments to him.

We look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holidays

Avaliado com 5 de um total de 5 estrelas

Excellent service.

Have used Very holidays many times and have always had excellent service from them.I would recommend them to friends and will be using them again.

10 de agosto de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Morning

Thank you for your lovely comments.

We hope you have a great holiday and look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holiday

Avaliado com 5 de um total de 5 estrelas

Thank You Joanne

We struggled with the online booking so opted to phone VeryHolidays to assist us. Joanne listened carefully to what we wanted and ensure we had everything we needed, even calling the hotel and double checking we had everything we had asked for

7 de agosto de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Morning

Thank you for your Feedback. I’m pleased to hear that your experience with Joanne was great, I will pass on your lovely comments to her.

We look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holidays

Avaliado com 5 de um total de 5 estrelas

Easy to book

Easy to book. Lady very pleasant and sourced exactly where we wanted to go at an affordable price

7 de agosto de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Morning

Thank you for your lovely comments.

We hope you have a great holiday and look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holiday

Avaliado com 5 de um total de 5 estrelas

This is the first tme I've used Very…

This is the first tme I've used Very Holidays, in which I found Grant very polite, helpful and professional in his job, unlike some other companies.
I certainly will be using this Company and Grant again!

6 de agosto de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Morning

Thank you for your Feedback. I’m pleased to hear that your experience with Grant was great, I will pass on your lovely comments to him.

We look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holidays

Avaliado com 5 de um total de 5 estrelas

Customer service second to none

Booked a holiday yesterday through Grant. He listened to everything I said and found us an amazing holiday at an incredible price to meet our needs.

I was even more surprised when he called me this morning to tell me he had already arranged our airport assistance for our daughter who is autistic and had booked our seats on the plane.

Can’t wait to go!

Can’t get over the price and if it’s as amazing as I think it’s going to be I’ll be booking next years holiday with Grant as soon as we get back!

5 de agosto de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Morning

Thank you for your Feedback. I’m pleased to hear that your experience with Grant was great, I will pass on your lovely comments to him.

We look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holidays

Avaliado com 5 de um total de 5 estrelas

Booked our holiday with Frances who was…

Booked our holiday with Frances who was excellent. So pleased and will definately go back to her again in the future and highly recommend her.

3 de agosto de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Morning

Thank you for your Feedback. I’m pleased to hear that your experience with Fran was great, I will pass on your lovely comments to her.

We look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holidays

Avaliado com 5 de um total de 5 estrelas

Very happy with the holiday we booked…

Very happy with the holiday we booked we are really looking forward to go. Advisor was really nice and helpful i would definitely recommend him. Thank you Grant

3 de agosto de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Morning

Thank you for your Feedback. I’m pleased to hear that your experience with Grant was great, I will pass on your lovely comments to him.

We look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holidays

Avaliado com 5 de um total de 5 estrelas

Grant was very helpful there was no…

Grant was very helpful there was no time wasting just helped us get straight to what we needed to know and was booked in atleast 20 25 mins great man thank you grant.

3 de agosto de 2019
Avaliação não solicitada
logotipo da Very Cheap Holidays

Resposta da Very Cheap Holidays

Good Morning

Thank you for your Feedback. I’m pleased to hear that your experience with Grant was great, I will pass on your lovely comments to him.

We look forward to welcoming you back to Very Holidays again soon.

Kind regards

Very Holidays

Avaliado com 1 de um total de 5 estrelas

beware as the price online probably…

beware as the price online probably does not exist. Found a holiday online and booked and paid for it. I was then called to say the price had gone up by 89 pounds. I said in which case I would not be booking. Found the agent jay very pushy and abrupt.

Booked my holiday now with travelsoon

2 de agosto de 2019
Avaliação não solicitada

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