Vets Now - Wrexham Avaliações 126

Needed an emergency appointment out of hours for Molly our Cocker Spaniel which I got within 30 mins. No complaints about the staff, advice and treatment.

Very pleasant and knowledgeable staff who reassured me in the early hours of the morning.
The only negative was the high cost.

The vet we met at the surgery was welcoming and put me at ease straight away. She was excellent and obviously a very highly skilled and knowledgeable vet. Very thorough and explained clearly throughout the visit.

The staff were absolutely amazing very kind and caring! Nothing was too much for them.

Saw us quickly and everyone there was so helpful and kind to us and our cat. Reassured us and gave us advice.

The cost, plain and simple and I am non the wiser what's up with my dog staff were excellent but looking at other reviews am not the 1st to question bank holiday costs

We visited vets now with our poorly cat on a Sunday. All the team were lovely, helpful and reassuring making a very stressful situation manageable. The lady vet even asked if I would like to speak in Welsh or English which was an added benefit and much appreciated.

They care.
Friendly informative,

All night care is given medication if needed good communication with day staff.
Depending on the levels of care the cost range but you are advised on costs not hidden.

Just wanted to make a comment in particular about the veterinary nurse and receptionist on duty that night, they were both extremely empathetic and helpful.

We had to take our dog to the emergency vet. The vet and the nurse were lovely. The vet explained everything and answered our questions. She was wonderful with Bella. I can't fault them.

All staff were sympathetic/ understanding and helpful.
Very detailed analysis from the vet.

An excellent experience overall. From the time we made the initial call we felt that we were being supported by a professional organisation. The treatment given at the clinic was quick and thorough. We left with our dog confident that the potential issues concerning his consumption of potentially toxic materials had been resolved. A the advice given for further medication and assessment were clear. We would certainly have no hesitation in using them again. should an emergency arise.

Seen quickly and good treatment received. Vet honest about the prices.
I appreciate this was a Sunday, but the prices are very expensive!

They were so helpful and ensured my dog was seen to right away after a sudden injury. They were kind and caring, couldn’t recommend them more.

Everyone was very friendly and helpful, really quick service and put us at ease

Price ridiculous

The service was excellent. However the costs are outrageous. To also then add on an admin fee of £35.00 if you decide to go through insurance is extremely unfair. I understand that this is an emergency service however this was 7.00pm and the vet is already in the practice.

Waited a long time to be seen. Was expected to pay alot of money for further investigation. Price on the website didn't match the price charged (consultation fee and out of hours) then had to wait 45 mins to pay the bill as no one was on the desk. There was a very upset chap who had to wait to pay too. It was very uncomfortable for him to be in that position

In my moment of total panic because of my hounds condition, I was met by a lovely vet who immediately gave me confidence in the way she was going to deal with the situation. She explained what she would be doing very clearly.
The communication from each of the vets looking after my boy was clear and reassuring.
It was a big operation and he was looked after for 36 hours, unfortunately the bill of £6582 was an awful lot of money but without treatment I would have lost him and charges were made clear before the operation was carried out.
12 months ago whilst in spain my hound had the same op plus spleen removed, he was looked after by the vet for 5 days/nights and came home with a bag full of medication and 3 follow up visits, the bill was €900 = £769, what a difference in uk charges and Spanish charges.
The important thing was that Vetsnow saved my boys life and I am extremely grateful. THANK YOU

I asked receptionist if VetsNow used Pawtal to initiate my insurance and I was told no. Turns out they do and it has delayed my claim unnecessarily.