Hi, I do not usually give reviews. My experience this time was not really to do with your people but my shock at having the MOT and service come out with a total bill exceeding £3000. i believe th... Ver mais
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Veja o que dizem as avaliações
Another 5+ star review from me Great communication from Louis (sorry if I spelt that wrongly) My car is almost 20 years old so is becoming a classic and they take as much careful care as I do. Alw... Ver mais
We have four vehicles that we used to take to Vines but we took our business away some years ago taking our vehicles to an independent bmw specialist due incompetence and customer care. Due to constan... Ver mais
The service receptionist was extremely impolite and as a customer we felt very undervalued and disrespected. Our car was not washed and the interior of our car was left in an unclean state.
Detalhes da empresa
Informações de contato
10-12 Bonehurst Rd, Salfords, RH1 5EP, Redhill, Reino Unido
- www.vinesofredhillbmw.co.uk
3,7
Bom
46 avaliações
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Quick and efficient body repair
I accidentally damaged my wife's car and contacted Debbie at Vines in Redhill. She was so helpful and the bodyshop did an amazing job which included sourcing the body parts, painting and fitting. All this was carried out within a couple of days. Debbie phoned me to say she had good news and ……. better news. The good news was that the car was ready and the better news was that they had matched the colour perfectly and did not need to respray other parts with a saving of over £600. Clearly, a dealer to be trusted and Debbie was amazing from start to finish. Highly recommended. Thank you.
9 de julho de 2022
Avaliação não solicitada
Worst BMW dealership.
Worst BMW dealership.
Years back I bought my 530 GT from Vine in Gatwick, did not kept they promise ends up paying me £500 compensation. Yesterday I saw BMW X3 advertised on BMW web site for £45,911.00 I contacted them after 3 phone calls and 4 emails and video of the car I arranged appointment for this morning 9.00 AM. It took me 2 hours driving to get to Redhill Vine, spend 1.5 hours there to be told that price of the vehicle is £58,800 and not £45,911. As I said before 3 phone calls and 4 emails they did not bother to tell me the correct price to save me unnecessary time wasting and petrol. Are these people for real. All they saide we are sorry, I told them I don't want medicine after death.
7 de maio de 2022
Avaliação não solicitada
Debbie from body shop is amazing
I had my BMW repaired here at Vines BMW of Redhill, I have nothing but praise for them.
Especially Debbie from the body shop who went above and beyond, to ensure my concerns were met quickly and efficiently, she put my mind at rest.
22 de março de 2022
Avaliação não solicitada
Every time i book a service here they…
Every time i book a service here they quote me one price, i turn up and suddenly it is at least twice as much. They are already twice as much as your local garage anyway. I wish there was another dealer near to where i live but i will stick with the local garages. Oh and the service reps are so rude and stuck up it is unbelievable, you work for BMW not the queen!!!
25 de janeiro de 2022
Avaliação não solicitada
Excellent Customer Service and Great Experience
We recently purchased a new all electric BMW from Vines and the entire experience and customer service was excellent from the start. They are very customer focused, responsive and professional and I would recommend. We are also delighted with our new BMW.
Thank you Vines!
22 de janeiro de 2022
Avaliação não solicitada
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