Vines of Guildford BMW Avaliações 

I was quoted a price for and oil and filter service to my BMW. Agreed a time and date. All went to plan. The cost provided was what I paid. No hidden extras. A courtesy call around lunchtime to tell me the service was complete in the car is ready for collection was appreciated. Quite often with other dealers I have had to chase until the end of the day to find out what is happening with my car. Not at Vines! Very courteous staff. Great service. 

A great service from Vines, adaptable and attentive as always. Nice to see your car cleaned as you leave as well.

The car went in for a safety recall. I was given an appointment for fitting within a couple of weeks, which was good. On the day, there was no delay in checking in and I was given an estimated lunchtime pickup time. I received a call an hour before the estimate to say the work had been completed.
The car received a complementary wash and polish.
So I am entirely happy with the level of service and the care taken of my vehicle.
I'm happy to recommend Vines.

Courteous and very helpful staff - both Blake and Scott

Excellent service. Friendly and efficient.

Good service

Fantastic customer service especially from Ed

Was there at 8-15 was all checked in in 5 minuets asked to have my car back by 13-30 was told I would receive a call around that time got the call promised went to their showroom to pick up my car on my way home before 14-00 great service

All good, repairs done ahead of time at quoted cost.

Roger

Service and help was very good overall, but car parking is very sparse.

Vines always provides a genuine personal experience service starting with a friendly welcome followed by a reliable and informative service throughout.

A well priced service for an older M2 with easy drop-off and pick-up. I also appreciated the car being cleaned.

Once again a great service from Michael

Our bmw ix was showing a warning message. I am happy to say that Vines were very efficient at getting the required part and fitting it. The staff were really friendly and helped to entertain my 4 year old grandson who accompanied me to the showroom.

Very organised and helpful

It was a straight forward brake pad replacement no issues staff friendly and professional

Everything went smoothly and a car wash thrown in plus tyre check.

Great customer service, happy with my car service and clean at a reasonable price.

Great service all round. Polite, efficient and effective.

The purpose of the visit was a faulty item following a BMW recall and Vines liaised with BMW to get a goodwill replacement at no cost to me.