Had a great experience with Vodafone thanks to the lovely Lily who helped me with my phone upgrade today. She was so friendly, personable and incredibly helpful, taking care of everything and making t... Ver mais
A empresa respondeu
Unit 23 , Green Lane Shopping Centre, EX31 1UH Barnstaple, GB
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Had a great experience with Vodafone thanks to the lovely Lily who helped me with my phone upgrade today. She was so friendly, personable and incredibly helpful, taking care of everything and making t... Ver mais
A empresa respondeu
Was in the Vodafone Barnstaple store today with my daughter and the service received from Lily was absolutely fantastic! She was extremely helpful and friendly. Thanks so much Lily. 😊
A empresa respondeu
We were seen by Cameron, nice and quickly. Got the wife a fantastic deal on a Pixel 11 Pro XL. Happily explained everything making sure we got the best deal possible.
A empresa respondeu
I had such amazing customer service on 2 consecutive days to solve my phone issues from Lily. She listened to what I needed, found me an excellent package and escalated my ongoing account problem to g... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 23 , Green Lane Shopping Centre, EX31 1UH, Barnstaple, Reino Unido
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Cameron was friendly and efficient, answered all my questions

Resposta da Vodafone UK - Barnstaple
Jack was very pleasant polite and helpful in sorting out a new phone. Great service thank you

Resposta da Vodafone UK - Barnstaple
I have been dealing with this store for years and they never disappoint! Whenever I have a problem, need advice or an upgrade they are nothing but friendly, inviting and helpful. They go above and beyond. Lee specifically deserves a mention. He’s been so helpful and kind to me whatever my request has been.

Resposta da Vodafone UK - Barnstaple
Fast, friendly staff all too happy to help.
Got what I wanted plus help cancelling my other contract.

Resposta da Vodafone UK - Barnstaple
Caneron was amzing help us so much

Resposta da Vodafone UK - Barnstaple
Came in today with troubles with my sim card cameron was amazing and fixed my troubles

Resposta da Vodafone UK - Barnstaple
Lily was able to renew all four devices at cost effective rates, lower than the old ones, excellent. Fantastic customer service with a very friendly atmosphere. Thank you. See you again in 2 years 👍

Resposta da Vodafone UK - Barnstaple
Cameron was exceptional he was able to resolve my issues and when I enquired about broad band he discussed the options and was up front honest and would recommend his service to anyone

Resposta da Vodafone UK - Barnstaple

Resposta da Vodafone UK - Barnstaple
All good stuff. Cleared up all queries I had, seemlessly transferred 3 phone accounts from another supplier and upgraded my network hardware for full coverage.
UPDATE: I only found out 'afterwards' that I'd been put on to their 'web protection' at £6.00 p/m (x3 sims). The info was in the paragraph right at the bottom so customers would hopefully skip over it..disgusting!!!!!
One minute it's all good, then it isn't!
Same S**t, another day.

Resposta da Vodafone UK - Barnstaple
Jack was brilliant, professional and helped me with what I needed, thank you

Resposta da Vodafone UK - Barnstaple
Today be the 26th of May I contacted Vodafone‘s customer service services unfortunately for a PAC CODE and I spoke to a very nice customer services young lady called Jasmine she was very helpful asked me through security questions and that was it. Thank you Vodafone for making it so simple and have a lovely customer advisor called Jasmine.

Resposta da Vodafone UK - Barnstaple
Jack was very friendly and knolagable, and efficient, very pleased with my experience today

Resposta da Vodafone UK - Barnstaple
I had such amazing customer service on 2 consecutive days to solve my phone issues from Lily. She listened to what I needed, found me an excellent package and escalated my ongoing account problem to get it fixed. She was so calm and friendly and got it all sorted....I do not look forward to changing phones but am so pleased I did

Resposta da Vodafone UK - Barnstaple
Jack was absolutely great had to update broadband. Then had to deal with address and name change very patient with me

Resposta da Vodafone UK - Barnstaple
Fab service again today from Jack. Couldn’t have been more helpful helped me to get a new phone but also upgraded another sim so I pay less and get more :)

Resposta da Vodafone UK - Barnstaple
Jack was brilliant.. very helpful.
Thank you

Resposta da Vodafone UK - Barnstaple
Cameron Barnstaple store was amazing. Went above and beyond!

Resposta da Vodafone UK - Barnstaple
Jack was very helpful and gave great service , very pleased and he sorted out our problems with ease

Resposta da Vodafone UK - Barnstaple
Jack was efficient and extremely helpful today. Would recommend.

Resposta da Vodafone UK - Barnstaple
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