Had a great experience with Vodafone thanks to the lovely Lily who helped me with my phone upgrade today. She was so friendly, personable and incredibly helpful, taking care of everything and making t... Ver mais
A empresa respondeu
Unit 23 , Green Lane Shopping Centre, EX31 1UH Barnstaple, GB
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Had a great experience with Vodafone thanks to the lovely Lily who helped me with my phone upgrade today. She was so friendly, personable and incredibly helpful, taking care of everything and making t... Ver mais
A empresa respondeu
Was in the Vodafone Barnstaple store today with my daughter and the service received from Lily was absolutely fantastic! She was extremely helpful and friendly. Thanks so much Lily. 😊
A empresa respondeu
The member of staff was extremely helpful and dealt with all my questions very patiently and clearly. I have been very pleased with the service previously as I have been today.
A empresa respondeu
I had such amazing customer service on 2 consecutive days to solve my phone issues from Lily. She listened to what I needed, found me an excellent package and escalated my ongoing account problem to g... Ver mais
A empresa respondeu
Escrito pela empresa
Unit 23 , Green Lane Shopping Centre, EX31 1UH, Barnstaple, Reino Unido
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Jack was fabulous as always

Resposta da Vodafone UK - Barnstaple
Jack was very quick and helpful!
Got both our SIM upgrades sorted and he gave us advice on home broadband

Resposta da Vodafone UK - Barnstaple
Fantastic service from Lily in Barnstaple
New contract after having difficulty sorting it out online/phone.
Would definitely recommend going into store and being able to speak to someone.

Resposta da Vodafone UK - Barnstaple
Very patient and very thorough with the explanation of the products and contracts

Resposta da Vodafone UK - Barnstaple
Cameron was super helpful, sorted out our broadband really quickly and for a good price. He explained everything clearly and we were very happy with the service.

Resposta da Vodafone UK - Barnstaple
I would like to say how Ryan was very helpful knowledgeable and his customer services skills were very exemplary. I would recommend Vodafone to my friends and family. Nothing was too much trouble for Ryan

Resposta da Vodafone UK - Barnstaple
Ryan was amazing and was very helpful. He was very clear and was able to find me the best deal.
Thank you

Resposta da Vodafone UK - Barnstaple

Resposta da Vodafone UK - Barnstaple

Resposta da Vodafone UK - Barnstaple
Excellent assessment from a lovely Lily, very helpful and nothing was too much trouble

Resposta da Vodafone UK - Barnstaple
Jack did a really good job, talked through everything to do with the upgrade and made things super understandable. Went through the cost of the new device, trade in price and more. Highly recommend, great level of customer service delivered.

Resposta da Vodafone UK - Barnstaple
Jack was an outstainf very heplfull young man

Resposta da Vodafone UK - Barnstaple
Helpful and informing especially as not phone literate

Resposta da Vodafone UK - Barnstaple

Resposta da Vodafone UK - Barnstaple
Ive spoken to Ryan in Vodafone had no troubles with the service 10/10

Resposta da Vodafone UK - Barnstaple
It was a first-class service , from jack in barnstaple

Resposta da Vodafone UK - Barnstaple
Excellent service, Lee was very knowledgeable and helpful

Resposta da Vodafone UK - Barnstaple
Lily in the Barnstaple store was brilliant and fulfilled all my needs helping me choose the right phone plan for me

Resposta da Vodafone UK - Barnstaple
Visiting the Vodafone store in barnstaple and spoken to the sales assistant ryan I cannot recommend his customer services enough, he has helped with a multitude of issues on my phone and account, with over 50 years of being a Vodafone customer together with his patience dealing with me for over two and a half hours I am astounded by his services, I would give him a 11/10 if I could, sincerely Danielle Hartwright

Resposta da Vodafone UK - Barnstaple
Excelent service, very helpful and polite

Resposta da Vodafone UK - Barnstaple
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