Mai dealt with us with the utmost patience. She really explained everything clearly & was very helpful…… Excellent experience…. Thanks Mai. !!
A empresa respondeu
Localização
Trocar localizaçãoUnit 11 (No 54) , Eastgate Shopping Centre, SS14 1AE Basildon, GB
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Veja o que dizem as avaliações
Mai was very helpful with our last phone purchase a few weeks back so we were very happy to see her when we returned today. She went through all the options very clearly and was very patient with us.... Ver mais
A empresa respondeu
Mai, I had good experience with her. She was really good at what she does. Good customer service, welcoming approach.
A empresa respondeu
I came into the Basildon store to collect an iPhone for my daughters birthday. I can honestly say Phan who was assisting me was absolutely incredible. Friendly, super efficient, and went above and bey... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Basildon
Escrito pela empresa
Informações de contato
Unit 11 (No 54) , Eastgate Shopping Centre, SS14 1AE, Basildon, Reino Unido
4,9
Excelente
186 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Samuel in Basildon store helped me to…
Samuel in Basildon store helped me to get a very good deal with a new phone. I'm well pleased with the new contract deal and the fantastic service by Samuel
2 de janeiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Basildon
Hey Lorraine,
Thanks for the lovely review and fantastic support for Samuel.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Samuel the great sale's person in the Vodafone Basildon
Samuel was great, gave us both a good deal and an outstanding service. I will highly recommend Sam to everyone.
2 de janeiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Basildon
Hey Steven,
Thanks for the lovely review and fantastic support for Samuel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Samuel was excellent
Samuel was excellent. Went into check my account and he gave us a fantastic phobe deal which I'm very happy with. Thank you samuel.
I will highly reccommend him to anyone, and definitely coming in the future.
1 de dezembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Basildon
Hey John,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Samuel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
We saw samuel in the Basildon branch
We saw samuel in the Basildon branch. He was very helpful with the renewal of one of my phones and we agreed a good deal for the next 2 years.
Great service.
Brian Waller.
3 de dezembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Basildon
Hey Brian,
Thanks for the lovely review and fantastic support for Samuel .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Samuel was great and ensured all my…
Samuel was great and ensured all my questions was answered. He also helped me out with a great deal of my son contract. Very helpful
1 de dezembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Basildon
Hey Tom,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Samuel Excellent service…
Samuel was a most friendly and extremely helpful, knowledge able staff member and excellent at setting up a new phone and getting the best deal on Wi Fi too. Brilliant service
1 de dezembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Basildon
Hey MH,
Thanks for the lovely review and fantastic support for Samuel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kind and very helpful service by Mai
1 de dezembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Basildon
Hey Frank,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Samuel K was informative and very…
Samuel K was informative and very helpful. All round great experience
8 de novembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Basildon
Hi. We're happy to hear that you found our team member informative and helpful. We appreciate you sharing your positive experience with us! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Samuel K was very helpful and…
Samuel K was very helpful and informative, saved me money!
Thank you.
6 de novembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Basildon
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
We had Samuel help us out today and he…
We had Samuel help us out today and he was amazing we laughed about my old phone being so old and helped me get a new contract sorted he was very helpful
1 de novembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Basildon
Hi. We're happy to hear that you had such a positive experience! We appreciate you sharing your feedback and are so glad we could assist you with your new contract. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Samuel made our experience so much…
Samuel made our experience so much nicer and made it easy for me to upgrade and explained everything bery clear
1 de novembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Basildon
Hi. We're so happy to hear that your upgrade experience was much nicer and easier thanks to the clear explanations. We appreciate your feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Samuel was friendly
Samuel K was friendly, helpful and explained everything I needed to know.
1 de novembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Basildon
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Samuel was very helpful
Samuel was very helpful, sort me out few very good deals. So happy
7 de outubro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Basildon
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Basildon Branch - Samuel
Samuel was my advisor when purchasing a new contract, he was brilliant, has great knowledge around the contracts and I would highly recommend using Vodafone again because of Samuel.
6 de outubro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Basildon
Hey Arron,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
brillant so helpfully could not of…
brillant so helpfully could not of asked, for a better peron to help me. Phan was amazing.
4 de outubro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Basildon
Hey Daniel,
Thanks for the lovely review and fantastic support for Phan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Phan was very helpful
Phan was very helpful and understanding to my requirements . She guided me through the process and made it very clear and easy to do . Would highly recommend her to anyone.
1 de outubro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Basildon
Hey Derek,
Thanks for the lovely review and fantastic support for Phan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Phan was Really friendly and kind also…
Phan was Really friendly and kind also very helpful with everything we asked about but also told us a lot we didn’t know we could get
1 de outubro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Basildon
Hey Michael,
Thanks for the lovely review and fantastic support for Phan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
We had an outstanding experience at the phone store today! Samuel was absolutely amazing — he went above and beyond to make sure everything was perfect for us. His dedication, patience, and professionalism were on another level, and we couldn’t be more satisfied with the service he provided. Truly one of the best customer service experiences we’ve ever had.
A huge thank you to Samuel for making everything possible and for showing such genuine care.
And a very special thank you from Emily for her wonderful birthday present — it really made her day extra special! 🎉
We left the store not just happy, but genuinely impressed. Highly recommended!
11 de setembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Basildon
We're absolutely thrilled to hear that our service was so helpful and that you found it to be an outstanding experience. We appreciate you taking the time to leave us this fabulous feedback.
Thanks,
Vodafone Social Media Team
Chirelle has been amazing today!
Chirelle has been amazing today!
5 de setembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Basildon
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Resposta da Vodafone UK - Basildon
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
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