Vodafone UK - Basingstoke Avaliações 260

O TrustScore é 5 de um total de 5

4,9

1 Commercial Road, RG21 7LJ Bournemouth, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Peter was exceptionally helpful helping to set up a new phone , he went above and beyond to ensure we understood what we had on the phone. Thank you Peter.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Visited Vodafone Basingstoke this afternoon to upgrade my partners mobile contract. We were greeted by Dara, pleasant introduction, meet and great. Quickly sitting down our queries were answered and... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Visited store yesterday, Ashley was so attentive and helpful to my wife and I. She got us an amazing deal and explained how we transfer all our stuff from one phone to another as we haven’t done that... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My daughters phone had been stolen and we visited the Basingstoke store to get a replacement sim. Dara instantly gave us a warm welcome and was very friendly and reassuring. Dara was so helpful and no... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Operadora de rede móvel
  2. Loja de Celulares
  3. Provedor de internet
  4. Serviço de telefone e internet
  5. Empresa de telecomunicação

Sobre Vodafone UK - Basingstoke

Escrito pela empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informações de contato

  • 1 Commercial Road, RG21 7LJ, Bournemouth, Reino Unido

4,9

Excelente

O TrustScore é 5 de um total de 5

260 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 5 de um total de 5 estrelas

Mark at Vodafone Basingstoke was very…

Mark at Vodafone Basingstoke was very friendly and super helpful. Would visit again

2 de junho de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Benjamin,

Thanks for the lovely review and fantastic support for Mark.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Ashley was really helpful today…

Ashley was really helpful today appreciate her advice

1 de junho de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Lynn,

Thanks for the lovely review and fantastic support for Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Peter was exceptionally helpful helping…

Peter was exceptionally helpful helping to set up a new phone , he went above and beyond to ensure we understood what we had on the phone. Thank you Peter.

1 de junho de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Alison,

Thanks for the lovely review and fantastic support for Peter.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Luke was amazing

Luke was amazing, happy with service in store, cheers

1 de junho de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Roy,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Happy with my upgrade I did with Jane

Happy with my upgrade I did with Jane, got the S26 and for a good price

1 de junho de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Benjamin,

Thanks for the lovely review and fantastic support for Jane.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Luke was such a lovely chappy

Luke was such a lovely chappy, got me all sorted and updated

10 de maio de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Cynthia,

Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Lauren was incredible

Lauren was incredible! So helpful and easy to chat to- she made me feel so comfortable and made my upgrade so easy and straightforward. Would recommend highly

6 de maio de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Store manager mark helped fixed a…

Store manager mark helped fixed a problem. Cheers 👍👍

5 de maio de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Paul,

Thanks for the lovely review and fantastic support for Mark.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

James was really helpful with picking…

James was really helpful with picking out a new device for me. I wanted a phone that wasn't to heavy and James was really good at catering towards that.

4 de maio de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Ben,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Visited store yesterday

Visited store yesterday, Ashley was so attentive and helpful to my wife and I. She got us an amazing deal and explained how we transfer all our stuff from one phone to another as we haven’t done that in a while. I really appreciate her help

3 de maio de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Levi,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Thank you Peter for helping me with my…

Thank you Peter for helping me with my phone upgrade

3 de maio de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Aga,

Thanks for the lovely review and fantastic support for Peter.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Visited Vodafone Basingstoke this…

Visited Vodafone Basingstoke this afternoon to upgrade my partners mobile contract. We were greeted by Dara, pleasant introduction, meet and great. Quickly sitting down our queries were answered and other options were given. All information was shared and explained, ensuring full understanding.
The visit was short, but with the desired outcome. Dara clearly knew and had great knowledge of available products and the different technologies. Hat off to Dara, I’ll be sure to visit him again!

2 de maio de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Mr Mike,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Elle was great!

1 de maio de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Ross,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Jane has been helpful with my upgrade…

Jane has been helpful with my upgrade and trade-in

25 de abril de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Peter,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Ashley’s customer service is top notch! 👌

Went in store to ask if I can open an account and transfer SIM card ownership . I was met by Ashley Lawrence who was kind, understanding and helpful from the word go. Listened to my concerns and helped me through it all and by the time I left I had my own broadband and had started the process of transferring the line. She even sent me a link to the page on my email and all I can say is she went overboard with her customer service. I was impressed and honestly felt at home and next time I’m in town I must just go in to see what else I can get merely because of the way I was treated. If it were up to me I would give Ashley a raise ! Truly she is passionate about what she does and at the same time very calm and collected. 6 stars to give ✔️✔️✔️✔️✔️✔️

14 de abril de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Madonna,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

James was really helpful and…

James was really helpful and knowledgeable about finding the perfect phone for me to upgrade to.

12 de abril de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Peter,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

We came in after we lost a phone

We came in after we lost a phone. Lauren was really helpful and sorted it for us. Was really easy and we actually ended up saving money.

10 de abril de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Andy,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Very pleased with my visit today

Very pleased with my visit today, Jane was very helpful

10 de abril de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Peter has been helpful

Peter has been helpful, thank you

7 de abril de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Una,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Peter.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Very pleased with the service Luke…

Very pleased with the service Luke peovided to me today, my phone is back to normal.

6 de abril de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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