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Vodafone UK - Basingstoke Avaliações 

297
•
O TrustScore é 5 de um total de 5

5,0

Operadora de rede móvel
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Localização

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1 Commercial Road, RG21 7LJ Bournemouth, GB

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Popped into the vodafone store in basingstoke today and was greeted by the lovely lauren. Very helpful with my query and leaving with a new phone and as a happy customer

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Amazing service received from Elle today! Resolved my issue with care and attention, would highly recommend seeing her for any issues. Thanks x

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Went into vodafone basingstoke, was seen super quick by a very polite and helpful young man named Dara, got the job done extremely fast. I have come away very happy.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My daughters phone had been stolen and we visited the Basingstoke store to get a replacement sim. Dara instantly gave us a warm welcome and was very friendly and reassuring. Dara was so helpful and no... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Operadora de rede móvel
  2. Empresa de telecomunicação
  3. Loja de Celulares
  4. Provedor de internet
  5. Serviço de telefone e internet

Sobre Vodafone UK - Basingstoke

Escrito pela empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informações de contato

  • 1 Commercial Road, RG21 7LJ, Bournemouth, Reino Unido

5,0

Excelente

O TrustScore é 5 de um total de 5

297 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Como esta empresa usa o Trustpilot

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5,0

Todas as avaliações

(297)

42.851 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais
Avaliado com 5 de um total de 5 estrelas

Dara helped me consolidate all of the…

Dara helped me consolidate all of the family’s plans. He knew his stuff, made solid recommendations and got us through the admin with minimum fuss. Thank you Dara.

7 de março de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Amazing customer service

Amazing customer service, quick and very patient. Thank you, Dara. Amazing job

7 de março de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Florin,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Jane was very helpful

Jane did my upgrade, she was very helpful and I am satisfied

6 de março de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Ian,

Thanks for the lovely review and fantastic support for Jane.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

We found Peter very helpful

We found Peter very helpful. Which is much appreciated by us as members of the older generation. We could do with more of this type of help with other companies.

5 de março de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Sandra,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Lauren was my consultant who was very…

Lauren was my consultant who was very helpful and experienced and explained everything to me. She is a credit to the Vodapone store in Basingstoke

5 de março de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Sue,

Thanks for the lovely review and fantastic support for Lauren.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Mark was brilliant at Basingstoke and…

Mark was brilliant at Basingstoke and fixed my account after having terrible issues with the customer service team

4 de março de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Savannah, ​

Thanks for the lovely review and fantastic support for Mark. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

So much better dealing face to face

So much better dealing face to face, Luke was very pleasant. Good deals and simple explanation! Good value for money.

2 de março de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Andrea,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Was helpful in getting me a new phone…

Was helpful in getting me a new phone and a good deal

23 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Glyn,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Data was so good in helping me with my…

Dara was so good in helping me with my new phone set up. Highly recommend seeing him for any advice. Thankyou Dara

17 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Ady,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

First Class Service

Greeted by, I believe the manager, with a positive welcome. Explained what the visit to the store was for and he showed both my husband and I to the assistant named Dara.
Dara was a very cheerful, positive, polite and knowledgeable young man. He listened to what was required and found a phone and updated a contract for my husband.
He took the time to explain things in detail and answered any questions we asked with confidence.
Very happy with the service in the Basingstoke Vodafone Store today.
Thank you Dara

21 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Harkie,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dara.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Very helpful Peter thank you

9 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Peter,

Thanks for the lovely review and fantastic support for Peter.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

James and Ashley were very helpful…

James and Ashley were very helpful today really appreciate their help!!

8 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Helen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

I came to store looking for a new phone…

I came to store looking for a new phone and a sim, I ended up getting a phone and a sim for what I was just spending on my sim before! Very happy, thanks Jane!

7 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Called into our local Vodafone shop in…

Called into our local Vodafone shop in Basingstoke to see about an Upgrade to my phone. James saw us. Excellent Customer Service gave me clear answers to my questions.
Upgrade DONE.
Thank you James.

7 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Roger,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Lauren was very knowledgeable and…

Lauren was very knowledgeable and helped me upgrade which I would not have been capable of on my own

6 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Anthony,

Thanks for the lovely review and fantastic support for Lauren.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Mark and his team was super helpful and…

Mark and his team was super helpful and friendly, highly recommend to anyone

6 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Marcus,

Thanks for the lovely review and fantastic support for Mark.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Great staff

Great staff. Luke was really friendly and so helpful. He and Graham found every way possible to tick what it was I needed at the lowest possible price.

2 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

New phones

Welcoming from walking into the store.thank you to Peter for your help getting the right plan and phones for us

12 de janeiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Paula,

Thanks for the lovely review and fantastic support for Peter.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Luke is amazing!!!

Luke is amazing!!!! Definitely kept mẹ as a customer

8 de janeiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Chan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Went into store and was seen by Lauren…

Went into store and was seen by Lauren she was very helpful to me and my wife and got everything we needed sorted she is amazing at her job and a great help

3 de janeiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Joe,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Lauren.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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