Popped into the vodafone store in basingstoke today and was greeted by the lovely lauren. Very helpful with my query and leaving with a new phone and as a happy customer
A empresa respondeu
Localização
Trocar localização1 Commercial Road, RG21 7LJ Bournemouth, GB
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Veja o que dizem as avaliações
Amazing service received from Elle today! Resolved my issue with care and attention, would highly recommend seeing her for any issues. Thanks x
A empresa respondeu
Went into vodafone basingstoke, was seen super quick by a very polite and helpful young man named Dara, got the job done extremely fast. I have come away very happy.
A empresa respondeu
My daughters phone had been stolen and we visited the Basingstoke store to get a replacement sim. Dara instantly gave us a warm welcome and was very friendly and reassuring. Dara was so helpful and no... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Empresa de telecomunicação
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
Sobre Vodafone UK - Basingstoke
Escrito pela empresa
Informações de contato
1 Commercial Road, RG21 7LJ, Bournemouth, Reino Unido
5,0
Excelente
297 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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Sales representative was polite
Sales representative was polite, professional and sorted me a deal that I couldn’t say no to!
7 de setembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Basingstoke
We're happy to hear that our sales representative was helpful and professional. We appreciate you sharing your amazing experience.
Thanks,
Vodafone Social Media Team
Ashley was very helpful with me and my…
Ashley was very helpful with me and my families phones when we were upgrading them. We definitely had a lot of questions but she was very patient and explained everything very thoroughly. Had a great experience with her!
4 de setembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Basingstoke
We're happy to hear that you had a great experience and appreciate the kind words regarding the assistance you received during your phone upgrades.
Thanks,
Vodafone Social Media Team
Resposta da Vodafone UK - Basingstoke
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Today I went to vodafone for a new…
Today I went to vodafone for a new contact and they are very helpful and very friendly and peter he is very friendly so they can help you .
1 de setembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Basingstoke
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Review 27/08/25
I was served by Tom, what a thoroughly nice professional person. Patient, polite, friendly.
My daughter wanted certain things which are beyond my knowledge. Tom guided us to a happy conclusion.
Thank you Tom. What a gent.
27 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Basingstoke
Hey Simon,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Peter was very efficient
Peter was very efficient, helpful and explained things well.
19 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Basingstoke
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Perfect Customer Service
I was worried about maybe having to buy a new phone and how much that would cost but James was WONDERFUL. Professional and reassuring and he didn't make me feel stupid asking questions. I left the shop VERY happy without having to spend money but assured my trusty phone would go on working for me.
Perfect Customer Service.
16 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Basingstoke
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Luke was very knowledgeable and helpful…
Luke was very knowledgeable and helpful and happy to talk through lots of different options
16 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Basingstoke
We're happy to hear that you found our team member knowledgeable and helpful while exploring the options available. Thank you for your positive feedback!
Thanks,
Vodafone Social Media Team
Luke Sorted the problem within minutes…
Luke Sorted the problem within minutes a problem I have had for a month and customers services could not help at all
12 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Basingstoke
Hey Samantha,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
James was fab
James was fab, straightforward, informative and clear... 100% would recommend
10 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Basingstoke
Hey Sally,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Peter was very helpful.
Peter was very helpful. He quickly grasped my preferences and found a suitable product from your extensive range. He explained its features very clearly, applied no pressure and had an easy , friendly manner
7 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Basingstoke
Hey Simon,
Thanks for the lovely review and fantastic support for Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jacob did an excellent job
Jacob did an excellent job, friendly service!
6 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Basingstoke
Hey Taryn,
Thanks for the lovely review and fantastic support for Jacob.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Alex and James great service
Alex and James great service
4 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Basingstoke
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service from Alex
4 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Basingstoke
Hi Colin,
Thank you so much for your wonderful review and the amazing support you’ve shown for Excellent —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Basingstoke
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very happy with Laurens service
Very happy with Laurens service, very polite and helpful.
1 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Basingstoke
Hey Kelly,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Needed new phone
There was no rush and I had things explained to me clearly and bits written down which helped when I asked. Ashley was friendly and approachable and did not pressure me into buying anything I did not want. I am disabled and have problems with my memory and words. Ashley was very helpful and remained calm when I started to struggle with finding words. Other people came into the store talking about a connection problem and Ashley was able to remain calm and professional.
24 de julho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Basingstoke
Hey Karen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Basingstoke
Hey Paul,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Luke was very knowledgeable and we were…
Luke was very knowledgeable and we were able to get a good deal on an upgrade of a phone.
21 de julho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Basingstoke
Hey Denise,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service with Lauren
Excellent service with Lauren. She helped us find a faster broadband speed and helped with logging into the vodafone apps.
17 de julho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Basingstoke
Hey Sui Yau,
Thanks for the lovely review and fantastic support for Lauren.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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