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Vodafone UK - Basingstoke Avaliações 

283
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O TrustScore é 5 de um total de 5

5,0

Operadora de rede móvel
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Localização

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1 Commercial Road, RG21 7LJ Bournemouth, GB

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Popped into the Basingstoke store and Lauren was hugely helpful in changing and reducing my broadband package. She was also able to recommend a new handset to replace my ancient one. A very positive e... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I just reviewed on Google but I thought I would review here too. I had been having issues with my phone and SD card and couldn't seem to get them to work but a worker named Luke had a look at my devic... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service. I was inquiring about the 5g internet. I was walked through how it works and what needed to be done regarding installation. What speed I should expect. Dara was brillia... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Visited Vodafone Basingstoke this afternoon to upgrade my partners mobile contract. We were greeted by Dara, pleasant introduction, meet and great. Quickly sitting down our queries were answered and... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Operadora de rede móvel
  2. Loja de Celulares
  3. Provedor de internet
  4. Serviço de telefone e internet
  5. Empresa de telecomunicação

Sobre Vodafone UK - Basingstoke

Escrito pela empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Informações de contato

  • 1 Commercial Road, RG21 7LJ, Bournemouth, Reino Unido

5,0

Excelente

O TrustScore é 5 de um total de 5

283 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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5,0

Todas as avaliações

(283)

40.642 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent service from Alex

4 de agosto de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hi Colin,

Thank you so much for your wonderful review and the amazing support you’ve shown for Excellent —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Good service from Alex

Good service from Alex

3 de agosto de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Very happy with Laurens service

Very happy with Laurens service, very polite and helpful.

1 de agosto de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Kelly,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Needed new phone

There was no rush and I had things explained to me clearly and bits written down which helped when I asked. Ashley was friendly and approachable and did not pressure me into buying anything I did not want. I am disabled and have problems with my memory and words. Ashley was very helpful and remained calm when I started to struggle with finding words. Other people came into the store talking about a connection problem and Ashley was able to remain calm and professional.

24 de julho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Karen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Very helpful staff

Very helpful staff. Luke was great 👍

22 de julho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Paul,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Luke was very knowledgeable and we were…

Luke was very knowledgeable and we were able to get a good deal on an upgrade of a phone.

21 de julho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Denise,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Excellent service with Lauren

Excellent service with Lauren. She helped us find a faster broadband speed and helped with logging into the vodafone apps.

17 de julho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Sui Yau,

Thanks for the lovely review and fantastic support for Lauren.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Basingstoke Branch. Ashley

Dealt with Ashley at the Basingstoke Branch.
Very polite, helpful, patient and knowledgeable.

7 de julho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Julie,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Ashley was very patient and helpful…

Ashley was very patient and helpful with us. She gave us good options and deals and we have left the store very happy.

6 de julho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Stevie,

Thanks for the lovely review and fantastic support for Ashley.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Peter was very patient with my complex…

Peter was very patient with my complex issue and was very helpful! Super lovely man!

5 de julho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Cecily,

Thanks for the lovely review and fantastic support for Peter.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Our great assistant PETER was really…

Our great assistant PETER was really helpful and understanding of our needs. He made the renewing of my contract and additional purchase easy and informative. Thank you.

5 de julho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Kevin, ​

Thanks for the lovely review and fantastic support for Peter. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Liam and Jacob both super helpful fast…

Liam and Jacob both super helpful fast and efficient

5 de julho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Janet,

Thanks for the lovely review and fantastic support for Liam and Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

I went into the Basingstoke store…

I went into the Basingstoke store Friday the 4th of July around 4.30ish and I got something stuck in my charging port, I got approached straight away and the man who served me helped me straight away got what was stuck out of the charging port he didn’t have to do that as wasn’t part of the job. Genuinely made my day as I was having the worst day ever!!! Amazing service

4 de julho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Katy,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Great service from Jacob and Liam…

Great service from Jacob and Liam today. Very professional and knowledgeable.

4 de julho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

James today was really helpful with…

James today was really helpful with finding me a new iPhone and transferring my data. He was really friendly and knowledgeable

4 de julho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Keith,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

No quibble great service t…

Great clear advice from lauren ,found me a great deal friendly and professional

3 de julho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Jo,

Thanks for the lovely review and fantastic support for Lauren.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Jacob and Liam did a brilliant job…

Jacob and Liam did a brilliant job helping me get set up for a house move, including refreshing my old mobile contract and getting broadband set up.

29 de junho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Simon, ​


This is really lovely to hear, thanks for the review! ​

​
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​


Thanks again, ​

Vodafone Social Media Team​

Avaliado com 5 de um total de 5 estrelas

Outstanding Service from Jacob at Vodafone Basingsingstoke

I recently purchased an iPhone 16 Pro from the Vodafone store in Festival Place, Basingstoke, and had the absolute pleasure of being assisted by Jacob. His customer service was exceptional—professional, knowledgeable, and genuinely friendly. What impressed me even more was that he delivered this top-tier service while simultaneously training another team member, who was also fantastic.

Jacob made the whole experience smooth and enjoyable, answering all my questions with patience and clarity. It’s rare to come across someone who balances multitasking with such grace and attention to detail. A real credit to Vodafone!

29 de junho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Gemma,

Thanks for the lovely review and fantastic support for Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Alex and Ashley were great

29 de junho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Debbie,

Thanks for the lovely review and fantastic support for Alex and Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Very quick and easy service

Very quick and easy service, Jacob was super helpful and incredibly insightful definitely would recommend!

28 de junho de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Basingstoke

Resposta da Vodafone UK - Basingstoke

Hey Liam,

Thanks for the lovely review and fantastic support for Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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