Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would... Ver mais
A empresa respondeu
Localização
Trocar localização39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB
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Veja o que dizem as avaliações
It was really good to start, Tom was really good sorted out my contract from voxi to Vodafone, Tom sorted out a good deal which I'm happy with, letf Tom to finish everything. But later found out t... Ver mais
We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Ver mais
A empresa respondeu
Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Birkenhead
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Reino Unido
5,0
Excelente
339 avaliações
Pede aos clientes que avaliem
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Hari was so patient and understanding…
Hari was so patient and understanding sorting my issues out and also upgrading.
It took ages to go through it all as their system is very slow but that was ok as I had a lovely chat with Hari
16 de julho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Birkenhead
Hey Mrs. Walsh,
Thanks for the lovely review and fantastic support for Hari.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hari providing a 5 star service!
Hari was great provided me with perfect customer service, can’t thank him enough he has been great and the rest of the staff also very friendly.
21 de julho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Birkenhead
Hey Shaun,
Thanks for the lovely review and fantastic support for Hari.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dylan at the Birkenhead Branch of…
Dylan at the Birkenhead Branch of Vodafone was brilliant. He was very friendly and really helpful at finding the best options for all my family’s mobile phone packages. Plus he found a better deal for our WiFi. I would recommend 100%.
15 de julho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Birkenhead
Hey Susan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
TOM IS THE BEST! :)
i went into vodafone wanting an upgrade but wasn’t sure about anything (such a technophobe!) tom was so lovely, his customer service was 10/10 and he helped me understand fully about the contracts for both the handset and the airtime plan and to choose the right plan for me. he was so pleasant to talk to and was always smiling and he was also so lovely with other customers waiting and the team of staff he worked with. tom was knowledgable with everything vodafone and he he also sorted my broadband plan for me and is going to help me sort an ipad plan too. thankyou for all your help and support Tom! :)
4 de julho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Birkenhead
Hey Fiona,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Amazing service
Amazing service by Tom. Couldn’t have asked for better customer service. Really informative from the very start. I’ve come out one happy customer. Thank you
6 de julho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Birkenhead
Hey Abigail,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sorted my problem out quick and easy
4 de julho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Birkenhead
Hey Scott,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really knowledgable & friend Young chap…
Really knowledgable & friend Young chap called Dylan.
1 de julho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Birkenhead
Hey Mel,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hari
Hari was exceptional today. He was very helpful and friendly. He spoke so that I could understand and went into a lot of detail for me. He was a very helpful pleasant young man.
14 de junho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Birkenhead
Hi Elizabeth,
We're happy to hear that you had such a positive experience.
Thanks,
Vodafone Social Media Team
Hari was very patient and helped us…
Hari was very patient and helped us upgrade our accounts, explaining everything. Nothing was too much trouble. He is a credit to Vodafone
14 de junho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Birkenhead
Hi Mark,
We're happy to hear that you had a positive experience while upgrading your accounts.
Thanks,
Vodafone Social Media Team
Hari was very helpful especially as I’m…
Hari was very helpful especially as I’m a senior citizen & needed guidance.
7 de junho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Birkenhead
We're happy to hear that you found our team member helpful and supportive.
Thank you for sharing your positive experience,
Vodafone Social Media Team
I had a stressful morning phone/charger…
I had a stressful morning phone/charger caught fire.. attended for some advice very kind and no pressure environment
HARI was calm and knowledgeable and helped me with an upgrade which was very easily done new phone received and panic over
6 de junho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Birkenhead
Hi Emma, we are pleased to hear about your fantastic experience. I can imagine that was pretty stressful. It's great to hear Hari was helpful, made your experience easier and delivered an excellent service. Thank you for your 5 star feedback. Thank You for your continued loyalty and we hope you enjoy your new device.
Thanks,
Vodafone Social Media Team
Fantastic service
My husband and I went into the Birkenhead store on Friday afternoon 30th May 2025.
We were seen to immediately by a lovely young man called Dylan. He was extremely knowledgeable and helpful. He sorted everything we needed, no problem at all. It was a pleasure to deal with someone in person, rather than an 'app'. He was very professional and I would highly recommend using the Birkenhead store.
30 de maio de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Birkenhead
Hey Libby,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Meeting representatives like Tom is the…
Meeting representatives like Tom is the exact reason why I choose to shop in store. Thank you for sharing your time, patience and knowledge to help me make a decision on my new phone. I hope you get the recognition you deserve, I will be back to purchase my broadband - hopefully from you! Thanks Tom.
30 de maio de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Birkenhead
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
excellent service
Thomas provided excellent service, upgraded my sim today and talked me through the process. Credit to the store as he really went above and beyond.
27 de maio de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Birkenhead
Hi James. Thank you for your review for Thomas. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you to Dylan today for helping me…
Thank you to Dylan today for helping me with my phone, excellent service great guy. Thankyou
23 de maio de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Birkenhead
Hey Michael,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Extremely helpful and knowledgeable…
Extremely helpful and knowledgeable about products. Excellent service
10 de maio de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Birkenhead
Hey Nicola,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tom who dealt with me was superb
Tom who dealt with me was superb. He made me feel comfortable and was really intensive in his search for the best packages to suit my needs. Would definitely recommend this store and the customer service they provide.
9 de maio de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Birkenhead
Hey Paul,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Superb service today at this Birkenhead…
Superb service today at this Birkenhead branch, as usual. Friendly and helpful to us less tech savvy oldies! Thank you.
8 de maio de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Birkenhead
Hey CM,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service
All the staff were approachable, friendly and eager to help.
Tom helped sort my plan out and get a great deal on an upgrade.
He also assisted my cousin, with additional needs, to get their first ever contract. He showed patience, understanding and professionalism throughout.
He is an excellent member of staff and deserves a bonus!
28 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Birkenhead
Hey Shannon,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Laura- senior sales
Thank you Laura for your help! You have been great.
28 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Birkenhead
Hey Jozsef,
Thanks for the lovely review and fantastic support for Laura.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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