Vodafone UK - Birkenhead Avaliações 

339
O TrustScore é 5 de um total de 5

5,0

39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Nowshin helped me so much as i am disabled. She explained everything so well .always smiled .i also watched her help her colleagues. I like vodafone anyway but with staff like her you will do well

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Ver mais

A empresa respondeu


Detalhes da empresa


Informações de contato

  • 39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Reino Unido

5,0

Excelente

O TrustScore é 5 de um total de 5

339 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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5,0

Todas as avaliações

(339)

42.756 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Pleasant staff, great experience

I had to go into the shop as my phone had broken and i needed to replace it urgently.
I was seen by Laura, she was very helpful and knowledgable.
I am very happy with the service i received.

21 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Laura had good knowledge met my…

Laura had good knowledge met my requirements went above and beyond to help.

22 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Laura was a fantastic sales assistant…

Laura was a fantastic sales assistant very polite friendly and helped me with all my questions and needs...

21 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

John was great and got everything…

John was great and got everything sorted out that I needed

18 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead

Hey Lorraine,

Thanks for the lovely review and fantastic support for John.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Went into the Birkenhead store and…

Went into the Birkenhead store and spoke to Tom ,
I had issues with my email and Tom sorted it I problem what a great guy and would highly recommend his services.

14 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead

Hey James,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

New Phone

Dylan was a pleasure to sort my phone out plus other contracts so i left very happy

14 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead

Hey Andrew
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Great service from Bethany discount on…

Great service from Bethany discount on two contracts

13 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead

Hey Michael,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

EXCELLENT SERVICE ter ems with my phone…

After a week of problems with my phone I visited Vodaphone today and a lovely young girl named Beth was my saviour. She explained what the problem was and resolved it immediately. Beth also provided me with several useful tips and I am very grateful for her assistance. A very pleasant, polite and knowledgeable young lady. Thank you Beth

10 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead

Hey Sandra,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Dylan went above and beyond to help me…

Dylan went above and beyond to help me in completing my order. I couldn't recommend buying a phone from him enough. He was lovely from start to finish and very professional

9 de fevereiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead

Hey Ronan,

Thanks for the lovely review and fantastic support for Dylan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Absolutely brilliant service 12/10 Laura

Absolutely brilliant service 12/10 Laura

31 de janeiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead

Hey Ray,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Spoke with dylan Very quick and …

Spoke with dylan Very quick and efficient. Clarified everything.

23 de janeiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Laura Assistant Manager

Laura and the team were most helpful

21 de janeiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Broken phone converted to upgrades. Tom was attentive and helpful in…

Tom was attentive and helpful in identifying the problems with my existing phone. He gave impartial advice on my options and informed me fully of what he could help with. Tom equipped me with a new phone, a new tablet and updated my broadband equipment at a fair and reasonable cost. He was friendly and communicative but remained professional throughout and has even offered to assist with aftercare transferring tablet info in a few days.His customer service was outstanding and I couldn't be happier with my upgrades and decision to remain a Vodafone customer.

20 de janeiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead

Hey Vicky,

Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Dylan was very knowledgeable and…

Dylan was very knowledgeable and explained the options we needed to clarify.
Excellent customer service!

20 de janeiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead

Hi there,

Thank you so much for your wonderful review and the amazing support you’ve shown for Dylan—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Great easy experience getting new phone…

We had a great experience getting our new 🆕 phones. Finding the best deal for our needs and Dylan was really helpful explaining it all to us. He was very polite and genuinely interested to serve us today

20 de janeiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Upgrading phone

Dylan is a friendly guy and explained everything fully before I committed to signing anything. No sudden hidden costs. Overall a great customer experience

20 de janeiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead

Hey Karl,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dylan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Absolutely 5 star ⭐⭐⭐⭐⭐ team

Absolutely 5 star ⭐⭐⭐⭐⭐ team. Tom went above and beyond to help me as I'm not good at tech! Customer service skills are fantastic in this shop. He talked me through everything and so througher aswell. Tom and Beth are also an asset to the team. Thanks so much for your excellent service . You are all a credit to Vodafone in the birkenhead store.

17 de janeiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead

Hey joanne



This is fantastic to hear! We really appreciate the
feedback.​



If you ever need anything, please reach out to the Social
Media team through Facebook at vodafone.uk/2Fpnah2​



Thanks again, ​

Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

I went into Vodafone shop today to…

I went into Vodafone shop today to upgrade my phone and Tom was very helpful and talked me through everything. Thanks Tom

17 de janeiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead

Hey Benita,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Dillion was great very…

Dillion was great very chatty,professional and plesant, a real credit to voda phone

3 de janeiro de 2026
Avaliação não solicitada
logotipo da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead

Hey Neil,

Thanks for the lovely review and fantastic support for Dillion.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Avaliado com 5 de um total de 5 estrelas

Friendly helpful staff in store

Friendly helpful staff in store . Especially Tom for explaining things so clearly.

27 de dezembro de 2025
Avaliação não solicitada
logotipo da Vodafone UK - Birkenhead

Resposta da Vodafone UK - Birkenhead

Hey Paul,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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