Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would... Ver mais
A empresa respondeu
39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB
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Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would... Ver mais
A empresa respondeu
We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... Ver mais
A empresa respondeu
Nowshin helped me so much as i am disabled. She explained everything so well .always smiled .i also watched her help her colleagues. I like vodafone anyway but with staff like her you will do well
A empresa respondeu
Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... Ver mais
A empresa respondeu
Escrito pela empresa
39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, Reino Unido
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I had to go into the shop as my phone had broken and i needed to replace it urgently.
I was seen by Laura, she was very helpful and knowledgable.
I am very happy with the service i received.

Resposta da Vodafone UK - Birkenhead
Laura had good knowledge met my requirements went above and beyond to help.

Resposta da Vodafone UK - Birkenhead
Laura was a fantastic sales assistant very polite friendly and helped me with all my questions and needs...

Resposta da Vodafone UK - Birkenhead
John was great and got everything sorted out that I needed

Resposta da Vodafone UK - Birkenhead
Went into the Birkenhead store and spoke to Tom ,
I had issues with my email and Tom sorted it I problem what a great guy and would highly recommend his services.

Resposta da Vodafone UK - Birkenhead
Dylan was a pleasure to sort my phone out plus other contracts so i left very happy

Resposta da Vodafone UK - Birkenhead
Great service from Bethany discount on two contracts

Resposta da Vodafone UK - Birkenhead
After a week of problems with my phone I visited Vodaphone today and a lovely young girl named Beth was my saviour. She explained what the problem was and resolved it immediately. Beth also provided me with several useful tips and I am very grateful for her assistance. A very pleasant, polite and knowledgeable young lady. Thank you Beth

Resposta da Vodafone UK - Birkenhead
Dylan went above and beyond to help me in completing my order. I couldn't recommend buying a phone from him enough. He was lovely from start to finish and very professional

Resposta da Vodafone UK - Birkenhead
Absolutely brilliant service 12/10 Laura

Resposta da Vodafone UK - Birkenhead
Spoke with dylan Very quick and efficient. Clarified everything.

Resposta da Vodafone UK - Birkenhead
Laura and the team were most helpful

Resposta da Vodafone UK - Birkenhead
Tom was attentive and helpful in identifying the problems with my existing phone. He gave impartial advice on my options and informed me fully of what he could help with. Tom equipped me with a new phone, a new tablet and updated my broadband equipment at a fair and reasonable cost. He was friendly and communicative but remained professional throughout and has even offered to assist with aftercare transferring tablet info in a few days.His customer service was outstanding and I couldn't be happier with my upgrades and decision to remain a Vodafone customer.

Resposta da Vodafone UK - Birkenhead
Dylan was very knowledgeable and explained the options we needed to clarify.
Excellent customer service!

Resposta da Vodafone UK - Birkenhead
We had a great experience getting our new 🆕 phones. Finding the best deal for our needs and Dylan was really helpful explaining it all to us. He was very polite and genuinely interested to serve us today

Resposta da Vodafone UK - Birkenhead
Dylan is a friendly guy and explained everything fully before I committed to signing anything. No sudden hidden costs. Overall a great customer experience

Resposta da Vodafone UK - Birkenhead
Absolutely 5 star ⭐⭐⭐⭐⭐ team. Tom went above and beyond to help me as I'm not good at tech! Customer service skills are fantastic in this shop. He talked me through everything and so througher aswell. Tom and Beth are also an asset to the team. Thanks so much for your excellent service . You are all a credit to Vodafone in the birkenhead store.

Resposta da Vodafone UK - Birkenhead
I went into Vodafone shop today to upgrade my phone and Tom was very helpful and talked me through everything. Thanks Tom

Resposta da Vodafone UK - Birkenhead
Dillion was great very chatty,professional and plesant, a real credit to voda phone

Resposta da Vodafone UK - Birkenhead
Friendly helpful staff in store . Especially Tom for explaining things so clearly.

Resposta da Vodafone UK - Birkenhead
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