Rob was very patient explained everything that was being done clearly. Went through the different options to see what would suit myself. All other staff - Richard, Brandon and Dan - where also extrem... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit SU23 , Arc Shopping Centre, IP33 3AA Bury St Edmunds, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Cassie was so lovely and efficient ; just had a really good laugh with her and her colleague and yet no time wasted in sorting out my roaming requirements for abroad . Such an easier option than getti... Ver mais
A empresa respondeu
Dan was really kind and helped my Nan with her google pixel. She’d been having trouble using it and didn’t like the interface and was planning to change phone so Dan made some changes to her settings... Ver mais
A empresa respondeu
Brandon at the Bury St Edmunds store has been amazing and so helpful. Made everything as easy as possible, can't recommend enough
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Bury St Edmunds
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
Unit SU23 , Arc Shopping Centre, IP33 3AA, Bury St Edmunds, Reino Unido
4,9
Excelente
265 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
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Johh is awesome
16 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hi there Peter,
Thanks for your feedback regarding Johh. We're glad you had a great experience!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Richard was Brilliant
Richard was Brilliant! We had difficulty getting our broadband sorted, so visited the store. Richard is friendly and super knowledgeable about everything Vodafone. He calmly took us through our options and we even saved on our original option! He also checked we were on the best deals on our mobiles. It’s so refreshing these days to find a super guy like Richard who wants to give his best to the customer and clearly the company too. Thanks Richard I hope to see every time I visit the store
11 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hi there,
Thank you for your review. We're really happy you had a great experience in store and Richard was able to help you.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
John was incredibly helpful and…
John was incredibly helpful and answered all my questions regarding my change of ownership plan. Top marks!
10 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hi Matt,
Thank for your review and feedback for John.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Richard was very helpful and polite
Richard was very helpful and polite. Excellent effort.
7 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hi David. Thank you for your review for Richard. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly and helpful service…
Very friendly and helpful service that's why I have returned yet again for my new phone
2 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hi Hutchens,
Thank you for reviewing and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amazing!
Such a lovely team, super helpful. Answered any questions we had, great customer service
2 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hi Asha,
Thanks for reviewing, and sharing this great feedback for the team.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great understanding of the products and…
Great understanding of the products and happy to help with all queries.
31 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hey Skelts,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Using mobile phone abroad
Had a question about using my mobile phone abroad as I don’t really know anything about that and Richard was very helpful in explaining what I needed to do,was also very friendly and polite.
31 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hey Carl,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
John was great
John was great. He was efficient in sorting our upgrades.
Unfortunately the system would only let him put one of our phones through.
He then went above & beyond to fix the issue with the other 2 phones, which we were then able to pick up the next day.
31 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hey Stephanie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Richard is a very pleasant young man
Richard is a very pleasant young man, with a very detailed knowledge of the various Vodaphone terms and contracts. He had a very confident attitude. He researched a number of options available to me, and gave me all the detailed information on everything. He made it very easy for me to choose the way forward, and I am very pleased with the new deal. Thank you Richard, very professional.
28 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hi John,
It's great to hear about your recent experience. Thank you for taking the time to review, and share this feedback for Richard.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Richard is friendly and helpful
Richard was very helpful when I was undecided about which phone and deal to get. He guided the way and was very patient with us and helped sort everything out! He was very friendly too! Thank you Richard.
21 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hey,
Thanks for letting us know what an amazing job Richard did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Richard was brilliant
I went to try to get help with a problem I had been unable to resolve in a very long phone call to Vodafone. I was told at first that they could not help me but then Richard stepped in and offered to try. He was brilliant. All was done for me. He was patient, kind and courteous to an old lady which was much appreciated. I am hugely grateful to him for his willingness to help and impressed by his knowledge and skill. Thank you so much Richard
15 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hey Margaret ,
Thanks for the lovely review and fantastic support for Richard.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Efficient and saved me money
15 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hey Philip,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great friendly service
Great friendly service. Very helpful and informative. Answered all my questions. Very personable and funny.
13 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hi Charlotte,
It's great to hear your feedback. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Richard was great
Richard was great, really sound advice. Give him a pay rise, all of them too
5 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hi Nick,
Thanks for your kind words and taking your time to share the experience in store with Richard.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
John got my phone back working he’s…
John got my phone back working he’s awesome
26 de novembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hi Sally,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Richard was super helpful.
3 de novembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hi Damian,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
John is amazing...got me back into my…
John is amazing...got me back into my phone.
22 de outubro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hi Eileen,
Thank you for reviewing! It's great to hear your feedback for John.
If you ever need help, feel free to pop us over a message via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
My contract had finished
My contract had finished, vodafone got me a better and cheaper deal, Richard was polite, helpful and patient, I could not ask for more
21 de outubro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hi Andrew,
Thanks for reviewing, and sharing your feedback for Richard. This is great to hear.
If you ever need help, feel free to pop us over a message via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
He was very helpful and understood what…
He was very helpful and understood what I was looking for
21 de outubro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hey Frances,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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