Rob was very patient explained everything that was being done clearly. Went through the different options to see what would suit myself. All other staff - Richard, Brandon and Dan - where also extrem... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit SU23 , Arc Shopping Centre, IP33 3AA Bury St Edmunds, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Dan was very knowledgeable, helpful and friendly. Sorted mine and my daughter’s accounts and broadband with no fuss and great explanations and options. Plus excellent chat about The Greatest Showman!
A empresa respondeu
Great customer service from Richard. Sorted all my issues out ,phone all set up and working now
A empresa respondeu
Cassie was so lovely and efficient ; just had a really good laugh with her and her colleague and yet no time wasted in sorting out my roaming requirements for abroad . Such an easier option than getti... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Bury St Edmunds
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
Unit SU23 , Arc Shopping Centre, IP33 3AA, Bury St Edmunds, Reino Unido
4,9
Excelente
262 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great customer service from Richard
Great customer service from Richard. Sorted all my issues out ,phone all set up and working now
31 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hi Danielle, thank you so much for your wonderful review and the amazing support you’ve shown for Richard, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
He very great and helpful thank you so…
He very great and helpful thank you so much you don a good job
21 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hey Mrs Noiniti,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and friendly
Dan was very knowledgeable, helpful and friendly. Sorted mine and my daughter’s accounts and broadband with no fuss and great explanations and options. Plus excellent chat about The Greatest Showman!
11 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hey Liz,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Richard and a…
Excellent service from Richard and a lot of fun
6 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hey Josepha,
Thanks for the lovely review and fantastic support for Richard.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and friendly
Very helpful and friendly. It was near end of day and no other customers were in the store. I walked through the door and said I was there to pick up two phones. Richard immediately knew who I was and called me by name.
3 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Richard Conway is absolutely brilliant
Richard Conway is absolutely brilliant, so helpful and a great credit to your company. Thank you, Kim
3 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hey Kim,
Thanks for the lovely review and fantastic support for Richard Conway. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rob was very patient explained…
Rob was very patient explained everything that was being done clearly. Went through the different options to see what would suit myself. All other staff - Richard, Brandon and Dan - where also extremely helpful picking the right colour and was not pushy or in a rush.
1 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hey Lucy
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
He was really helpful and very polite
30 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hey Amanda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff Expertise
Staff understanding my needs and finding me the best deal to suit exactly what I said.
Quoted in excellent time by Nicole and deal set up by Cali both with excellent service backed up by Dan.
22 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hey Mike,
Thanks for the lovely review and fantastic support for Nicole, Cali and Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Bury St Edmunds
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Extremely helpful.
18 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hey Diana,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nichole was brilliant today
Nichole was brilliant today - knowledgeable, polite, professional and gave me exactly the advice I was looking for. Went above and beyond and has assured Vodafone of continued custom for another 3 years. Well done. A credit to your shop.
18 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hey Henry,
Thanks for the lovely review and fantastic support for Nichole.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nichole took time and explained things…
Nichole took time and explained things very well and filled us with confidence that we were being directed to the best deals available.
13 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hey Adrian,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Both Nichole and Rob were extremely…
Both Nichole and Rob were extremely helpful and we will return in the future.
2 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hey Peter,
Thanks for the lovely review and the fantastic support you’ve shown for Nichole and Rob.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service.
It’s not often that you can walk into a shop, and feel that you are getting help and advice that is beneficial to both parties. I was extremely pleased with the customer service provided today, by both the sales assistant and manager.
26 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hey Miles,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Nicole at the bury st edmunds office…
Nicole at the bury st edmunds office was super helpful kind
26 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hey Kylie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Staff are really helpful and…
Staff are really helpful and experienced. Streamlined service.
12 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service from Miles
Excellent service from Miles.
Quick, efficient and knowledgeable
Rob looked grumpy 😳
7 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hey Andrew,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
After having issues with the phone…
After having issues with the phone support I came into the store. The chap who served me, Dan, was really helpful and happy and alleviated my worries very quickly. Really good service, genuinely very pleased
3 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hey Haydn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Contract upgrade
Miles and the staff at Vodafone were amazing with helping me renew my phone contract! ❤️ Great customer service, polite and friendly. Happy to be sticking with this company.
30 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hey Neuro,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.