Rob was very patient explained everything that was being done clearly. Went through the different options to see what would suit myself. All other staff - Richard, Brandon and Dan - where also extrem... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit SU23 , Arc Shopping Centre, IP33 3AA Bury St Edmunds, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Cassie was so lovely and efficient ; just had a really good laugh with her and her colleague and yet no time wasted in sorting out my roaming requirements for abroad . Such an easier option than getti... Ver mais
A empresa respondeu
Dan was really kind and helped my Nan with her google pixel. She’d been having trouble using it and didn’t like the interface and was planning to change phone so Dan made some changes to her settings... Ver mais
A empresa respondeu
Brandon at the Bury St Edmunds store has been amazing and so helpful. Made everything as easy as possible, can't recommend enough
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Bury St Edmunds
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
Unit SU23 , Arc Shopping Centre, IP33 3AA, Bury St Edmunds, Reino Unido
4,9
Excelente
265 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Ben was fantastic
Ben was fantastic when I needed my business internet. Sorted everything out and so friendly. Please give recognition to him. Will definitely return when I need something else.
9 de outubro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Rob and Ben very helpful
Rob and Ben very helpful. Wonderful service!!
4 de outubro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hey Jon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Bury St Edmunds
We're glad to hear Nicole supported you, and thank you for taking the time to leave us a review.
Thanks,
Vodafone Social Media Team
Miles was a lovely guy and very…
Miles was a lovely guy and very informative...great transaction!
14 de setembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Cassie was very helpful at helping me…
Cassie was very helpful at helping me sort out a SIM quickly for work
Very much appreciated the help!
Thanks
Em
12 de setembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Excellent
Excellent & top quality service, helped set up my new iPhone and transferred everything over with no hassle. Explained everything I needed to do it complete the set up, couldn’t have been more helpful!
8 de setembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hey Brett,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
5 stars for Cassie she was outstanding
5 stars for Cassie she was outstanding
8 de setembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Amazing Ash!!!
Ash spent many hours with us changing 3 phones. Very patient and extremely helpful. All done smoothly. Thank you for your help.
7 de setembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Nichole was very very helpful and is…
Nichole was very very helpful and is very kind
6 de setembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
We're so happy to hear that you found our team member to be helpful and kind! Thank you for sharing your positive experience with us.
Thanks,
Vodafone Social Media Team
Always so helpful and know he can sort…
Always so helpful and know he can sort any issues
2 de setembro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Cassie was superb
Cassie was superb.
She helped me sort my number being transferred from my employer to my own personal account. Such a help. 10/10.
30 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Ashley was very competent and helpful
26 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hey Jonathan,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thanks Dan
My son wanted to upgrade his phone as I’ve sour do contract and Dan was extremely helpful. I have no idea what I’m doing when it comes to phones and he explained everything brilliantly, with a great sense of humour.
My son walked away with a new Google pixel phone and he couldn’t be happier.
Thanks Dan for helping explain everything to a dinosaur like me…. Much appreciated.
15 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hey Natalie,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
We had a very complex situation that…
We had a very complex situation that required alot of changes to passwords, emails and ordering of a new handset and tarriff, it was dealt with very promptly with kindness and understanding.
Nichole has been outstanding
*****
18 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
We're happy to hear that you had such a positive experience with a complex situation and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Absolutely brilliant
Bury St Edmunds store.
Absolutely brilliant. After a nightmare trying to deal with Vodafone over the phone, I went in store to ask for help. They couldn't have been kinder and more helpful. I will now always deal directly with this store rather than trying to sort things over the phone. Fab bunch and thank you.
15 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hey Becky,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I visited the store this morning to…upgrade
I visited the store this morning to exchange the model of my upgraded phone, Miles was excellent and very knowledgeable.
I wasn’t kept waiting and he processed my exchange as quickly as possible.
8 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hey Rachel,
Thanks for the lovely review and fantastic support for Miles.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Miles in the Bury St Edmunds shop has…
Miles in the Bury St Edmunds shop has been fantastic at helping me order my phone setting it up and showing all the new settings. He has been amazing.
8 de agosto de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hey Darrell,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Staff were very helpful
Staff were very helpful, although an issue on the system prevented the order taking place on the day.
26 de julho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hey Harry,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Polite
Polite, friendly staff. Sorted out exactly what I needed.Excellent service.
23 de julho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hey Christine,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Cassie gave detailed information…
Cassie gave detailed information allowing me to make an informed choice
19 de julho de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hey Michael,
Thanks for the lovely review and fantastic support for Cassie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.