Rob was very patient explained everything that was being done clearly. Went through the different options to see what would suit myself. All other staff - Richard, Brandon and Dan - where also extrem... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit SU23 , Arc Shopping Centre, IP33 3AA Bury St Edmunds, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Cassie was so lovely and efficient ; just had a really good laugh with her and her colleague and yet no time wasted in sorting out my roaming requirements for abroad . Such an easier option than getti... Ver mais
A empresa respondeu
Dan was really kind and helped my Nan with her google pixel. She’d been having trouble using it and didn’t like the interface and was planning to change phone so Dan made some changes to her settings... Ver mais
A empresa respondeu
Brandon at the Bury St Edmunds store has been amazing and so helpful. Made everything as easy as possible, can't recommend enough
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Bury St Edmunds
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
Unit SU23 , Arc Shopping Centre, IP33 3AA, Bury St Edmunds, Reino Unido
4,9
Excelente
265 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very friendly and polite
11 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hey Sue,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Superb service by Miles
Superb service by Miles, thank you for your help and support today
10 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hey Ursula,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Cassie was very helpful.
4 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hi,
We really appreciate your wonderful review and the amazing support for Cassie.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
Cassie was great and very helpful
Cassie was great and very helpful - she was very patient with us and made the experience a lot easier! Thanks Cassie!
3 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hey Georgie,
Thanks for the lovely review and fantastic support for Cassie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
She was so helpful
She was so helpful, accommodating, friendly and thorough!
22 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hello Sharon,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Good knowledge
Good knowledge, immediate action, fully satisfied
22 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hello Agustin,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
visited bury st edmunds store to…
visited bury st edmunds store to upgrade old i phone. served by Tom who explained options clearly and patiently, not too much jargon. very helpful. gave clear advice on how to set up new phone. excellent service and customer friendly. made the process simple and quick. thank you Tom.
21 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hi Derek,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great information given by friendly…
Great information given by friendly staff member.
21 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hi Barry,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Richard was really helpful and…
Richard was really helpful and efficient nice man
16 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
In store service was very good and John…
In store service was very good and John was very knowledgeable and helpful
5 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hi Adam,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
John was awesome helped me out…amazing…
John was awesome helped me out…amazing service
3 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hello, Paula,
It's great to hear about the positive experience which you've had with John. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I called in to Vodafone to assist me…
I called in to Vodafone to assist me with
updating my WhatsApp.
The young man I dealt with was so
Obliging, friendly and oh so helpful, I
was well satisfied on leaving the
Vodafone store, I give him 5 stars
Thank you
Celia Bell
16 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Thanks for your lovely feedback Celia 😊 All the best, The Vodafone Social Media Team
Richard at the Bury St Edmunds store
Richard at the Bury St Edmunds store was patient and helpful, and assisted us in a happy and professional manner. We always go to this store as all the staff are very knowledgeable and nothing is too much trouble.
14 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
John as always never fails to…
John as always never fails to impress…kind caring and honest…really looks after customers unlike Vodafone…
8 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hi Alison
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team.
Broadband switch
Tom was really helpful and made the switch to broadband really easy
8 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hi Ann. Thank you for your review for Tom. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cassue was very friendly and helpful
Cassue was very friendly and helpful
7 de fevereiro de 2025
Avaliação não solicitada
He was great
He was great
He gave us a great deal and he made us feel valued as customers
Brilliant service
5 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hi Stefan,
Thanks for your review for us. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Cassie was absolutely amazing today
Cassie was absolutely amazing today, so helpful and really did go above and beyond to help with my issues.
5 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hello,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Cassie was great
Cassie was great. Friendly and professional with brilliant customer service skills.
31 de janeiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Excellent service
Richard was amazing. Gave me a much better deal on the pixel 9 pro XL rather than the regular 9 I initially went for. He gave excellent service and both me and my dad were impressed
28 de janeiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Bury St Edmunds
Hi Jonny,
This is a great review for Richard. We’re glad to hear you found the best option for you when visiting the store. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
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