Got greeted by Jamie today in your Chelmsford store. Jamie was very friendly and helpful. Made the upgrade and new sim only transaction very easy and stress free. Overall really positive visit
A empresa respondeu
Localização
Trocar localização23 High Street, CM1 1BE CHELMSFORD, GB
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Veja o que dizem as avaliações
Caroline was so helpful and really had her work cut out based on the fact that a lot of stuff on my iPhone 12 had not been backed up for some time. Thank you so much for helping a technophobe get b... Ver mais
A empresa respondeu
Visited Vodaphone’s Chelmsford branch today enquiring about temporary wi fi solutions and was greeted by the lovely , friendly Leah . Not very tech minded but was immediately put at ease by her helpfu... Ver mais
A empresa respondeu
Massive thank you to Faith and her lovely colleague in the Chelmsford store for their help in sorting my self inflicted sim issue! They couldn’t have been more patient and tolerant of my haplessness... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Chelmsford 23 High St
Escrito pela empresa
Informações de contato
23 High Street, CM1 1BE, CHELMSFORD, Reino Unido
4,9
Excelente
197 avaliações
Pede aos clientes que avaliem
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Como esta empresa usa o Trustpilot
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Really helpful and has done my whole…
Really helpful and has done my whole family now
10 de dezembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Chelmsford 23 High St
Hello, Martyn,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Erin was really helpful and made…
Erin was really helpful and made everything clear. She gave me a lot of options and found the best deal for me.
9 de novembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Chelmsford 23 High St
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Fantastic
Fantastic! They listened to my needs, explained everything clearly, and made choosing a deal so easy. Their knowledge and friendly attitude made the whole experience a pleasure. Highly recommend, amazing service!
9 de novembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Chelmsford 23 High St
Hey Andrew,
Thanks for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Helpful Staff
Erin was patient and totally understood what I needed and took plenty of time so I didn’t feel rushed or overwhelmed
7 de novembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Chelmsford 23 High St
Hey Kay,
Thanks for letting us know what an amazing job Erin did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Caroline was great
6 de novembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Chelmsford 23 High St
Hey Stuart,
Thanks for letting us know what an amazing job Caroline did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Caroline
7 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Chelmsford 23 High St
Hi. Thank you for your review for Caroline. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The lady was so helpful
5 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Chelmsford 23 High St
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Great friendly service
Great friendly service - Aaron was very helpful.
Shame the computers are slow though - Vodafone needs to install their own broadband to ensure the staff have adequate systems to serve the customers as it was slow going processing 3 phone orders.
Then you'll be able to advertise how effective it is.
7 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Chelmsford 23 High St
Hi Bel,
Thank you for your feedback and reviewing,
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Caroline was very helpful
Caroline was very helpful, personable and dealt with our questions efficiently. Thank you
6 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Chelmsford 23 High St
Hey Heather,
Thanks for letting us know what an amazing job Caroline did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent
Very helpful and professional. A pleasure to deal with.
5 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Chelmsford 23 High St
Hi Karen,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
Resposta da Vodafone UK - Chelmsford 23 High St
Hi Rosemary,
Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.
Thanks,
The Vodafone Social Media Team
The people were helpful knowledgeable…
The people were helpful knowledgeable and greated you with a smile. Highly recommend caroline
3 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Chelmsford 23 High St
Hi. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rosie was extremely helpful and polite
Rosie was extremely helpful and polite! Even though her boss kept ringing her while in the middle of our transaction she remained professional, an asset to your company!!
22 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Chelmsford 23 High St
Hey Mr Jed,
Thanks for the lovely review and fantastic support for Rosie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Caroline was brilliant.
22 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Chelmsford 23 High St
Hello Katie,
It's great to hear about the positive experience which you had with Caroline. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
100 pages of 1 star reviews should tell...
100 pages of 1 star reviews should tell you how bad you're doing, constantly slow when ( should say if!) working, dont care about the issues, and for gods sake, dont give me an automated reply to do nothing!
15 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Chelmsford 23 High St
Hello Joshua,
It's disappointing to hear that you're having problems with the service, as it's always our aim to get things right first time. We appreciate you taking the time to leave a review on the service which you've received and we certainly want to take a deeper look into this for you.
Please reach out to our Social Media Team, either through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Rosie at Vodafone Chelmsford store
I went to the Chelmsford branch where the lovely Rosie helped me.
Rosie was very helpfull, polite and knowledgable about every thing I asked. Rosie managed to cut my monthly payments by £20, which I am very greatfull for.
Thank you very much Rosie for helping me and being so nice.
12 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Chelmsford 23 High St
Hi Michelle. Thank you for your review for Rosie. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
The person who has assisted me was very polite, knowledgeable and efficient.
10 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Chelmsford 23 High St
Hi there,
Thanks for taking the time to review and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very happy with the service.Caroline…
Very happy with the service.Caroline was amazing I'll be back in 2 years.
1 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Chelmsford 23 High St
Hi Richard,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Leah showed excellent knowledge and…
Leah showed excellent knowledge and customer service and is a credit to your company
17 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Chelmsford 23 High St
Hello,
Thanks for writing a review and recommendation. It's wonderful that you received a great experience with Leah, it's certainly what we like to hear!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service from Caroline extremely…
Great service from Caroline extremely friendly and helpful.
13 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Chelmsford 23 High St
Hi James,
Thank you for taking the time to review and sharing this feedback for Caroline.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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