I had a great experience at the Vodafone store. Lydia was extremely helpful, friendly and professional. She explained everything clearly and made the whole process easy. Thank you, Lydia, for your exc... Ver mais
A empresa respondeu
Localização
Trocar localização152 High Street, GL50 1EN Cheltenham, GB
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Veja o que dizem as avaliações
Luther was very helpful and informed me of my options for upgrading my phone. He took me through the contract process and made everything very clear. Can’t rate Luther enough for the customer service.... Ver mais
A empresa respondeu
Been with a different service provider and had the worst experience ever, but from the moment I walked into Vodafone in Cheltenham I met a guy Luther, he didn't just make me feel welcomed, he took his... Ver mais
A empresa respondeu
I went in the shop. Greeted with a smile and generally a good working atmosphere. I was helped by a gentleman called Mikey. He was patient polite and generally very good at his job and dea... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Cheltenham
Escrito pela empresa
Informações de contato
152 High Street, GL50 1EN, Cheltenham, Reino Unido
4,9
Excelente
423 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Alex was extremely helpful in the whole…
Alex was extremely helpful in the whole process and made everything very clear! Would recommend to see him for the best service
11 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Hey Martin,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Knowledgeable staff
Knowledgeable staff, special Mention for Luther- approachable, informed and professional.
4 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Hey Marilyn,
Thanks for the lovely review and fantastic support for Luther.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Azad was helpful with my sim upgrade
7 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Popped into the store with my wife
Popped into the store with my wife, we needed 2 phones set up after having them delivered. Mikey and co were very helpful, did take a while but was worth it.
30 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had major problems transferring my…
Had major problems transferring my iPhone to my new one and Mikey in the Cheltenham store was incredibly helpful. Took 2 hours but he got absolutely everything across. Thank You!
30 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Hi Matthew,
Thank you so much for your wonderful review and the amazing support you’ve shown for Mikey—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Soheila was really helpful 10 out of…
Soheila was really helpful 10 out of 10, explained everything wonderfully.
27 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Hey Brian,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came in to enquire about a new phone…
Came in to enquire about a new phone and a lovely chap named Luther helped me through the process taking time to make sure I understood everything
27 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Hey Robert,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Soheila helped me alot
Soheila helped me alot, even tho I had to come in 3 time due to my fault not bringing my information and cards to proceed with the renewal, she remained professional at all times and helped me to her best abilities and provided the best customer service I've received in a long time.
27 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Hey Gonzy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Lydia was very helpful
Lydia was very helpful, she worked hard to keep my contract within my budget.
23 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Hey Sue,
Thanks for the lovely review and fantastic support for Lydia.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Soheila Very good service despite…
Soheila Very good service despite multiple it issues.
She was polite and patient with my various questions.
21 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Hey,
Thanks for the lovely review and fantastic support for Soheila.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Got a new contract instore
I went in to get some new charging leads, and while I was there, sales person Azad reviewed my current contract and got me a better deal for the next 27 months, including extra data.
18 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Hi Peter,
Thank you so much for your wonderful review and the amazing support you’ve shown for Azad —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Soheila was amazing
Soheila was amazing, sorted my new contract and explained it so well to an old technophobe. Bright and personable
16 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Hey Farideh,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Arun was very helpful
Arun was very helpful, courteous and friendly and got me the best package I was looking for as well as explaining everything in detail
13 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Hey Liana,
Thanks for the lovely review and fantastic support for Arun.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Rosie was absolutely excellent and…
Rosie was absolutely excellent and explained new contract brilliantly. Thank you.
13 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Hey Kevin,
Thanks for the lovely review and fantastic support for Rosie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Soheila-brilliant service
Soheila-brilliant service, nothing was too much trouble.
13 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Hey Chris,
Thanks for the lovely review and fantastic support for Soheila.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Lydia helped me sort my problem with my…
Lydia helped me sort my problem with my phone. I’m very happy I can call my family. I will ask my friends n family to use Vodafone
13 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Hey Grace,
Thanks for the lovely review and fantastic support for Lydia.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dan and Azad were extremely helpful and…
Dan and Azad were extremely helpful and patient with me and I left feeling very satisfied
7 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Hey Lesley,
Thanks for the lovely review and fantastic support for Dan and Azad.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
luther was very helpful after…
luther was very helpful after explaining i wanted o upgrade my phone.
5 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Hey Beth,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex and Luther were excellent
Alex and Luther were excellent
3 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Hey Robert,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
25 minutes well spent in store today
25 minutes well spent in store today. Azad helped me renew both my mobile and broadband contracts. Explained it all very well and saved me a good few pounds per month for the next contracts. Great to be able to do it in person as well and not over the phone or online.
1 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Hey Bee,
Thanks for the lovely review and fantastic support for Azad.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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