I had a great experience at the Vodafone store. Lydia was extremely helpful, friendly and professional. She explained everything clearly and made the whole process easy. Thank you, Lydia, for your exc... Ver mais
A empresa respondeu
152 High Street, GL50 1EN Cheltenham, GB
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I had a great experience at the Vodafone store. Lydia was extremely helpful, friendly and professional. She explained everything clearly and made the whole process easy. Thank you, Lydia, for your exc... Ver mais
A empresa respondeu
Luther was very helpful and informed me of my options for upgrading my phone. He took me through the contract process and made everything very clear. Can’t rate Luther enough for the customer service.... Ver mais
A empresa respondeu
Been with a different service provider and had the worst experience ever, but from the moment I walked into Vodafone in Cheltenham I met a guy Luther, he didn't just make me feel welcomed, he took his... Ver mais
A empresa respondeu
I went in the shop. Greeted with a smile and generally a good working atmosphere. I was helped by a gentleman called Mikey. He was patient polite and generally very good at his job and dea... Ver mais
A empresa respondeu
Escrito pela empresa
152 High Street, GL50 1EN, Cheltenham, Reino Unido
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Soheila
Very helpful and very polite.Sorted out my contracts.Very happy with results

Resposta da Vodafone UK - Cheltenham
I came into the Cheltenham store today to do an upgrade, I was served by a lovely man called Luther, he was very helpful & friendly so I left the store a happy lady, I definitely recommend Luther.

Resposta da Vodafone UK - Cheltenham
Soheila was very helpful and appreciated thar I am hard of hearinf so explained everything very clearly.

Resposta da Vodafone UK - Cheltenham
Alex and Arun were extremely helpful with sorting out my new phone and the collection and transfer process was seamless and I would definitely recommend, thank you for the great service!

Resposta da Vodafone UK - Cheltenham
Azad helped me find the best phone and package for me

Resposta da Vodafone UK - Cheltenham
Lydia at Vodafone Cheltenham was excellent at showing me potential options for my upgrade. She was knowledgeable, professional and friendly. I felt I could trust she was getting me the best deal and phone for my needs. She took the stress out of buying a phone, gave me advice and tips on future planning and talked me through the features of the new phone. I’m grateful for her assistance today and would recommend visiting a shop where the assistance is incredibly helpful!

Resposta da Vodafone UK - Cheltenham
Arun has been fantastic today and sorted all of my phone issues out, thank you

Resposta da Vodafone UK - Cheltenham
I went into the store to get a replacement SIM card and Lydia assisted me. She was very friendly and helpful. Was a great service.

Resposta da Vodafone UK - Cheltenham
Shan was very helpful and patient, advised me what phone I should change too, very happy with the outcome :)

Resposta da Vodafone UK - Cheltenham
Arunkumar . Is an amazing retailer advisor. He was so patient with me and remarkably sorted out the issue on my Android phone. He is a great asset to your Company. Many thanks to him.

Resposta da Vodafone UK - Cheltenham
Arun sorted out a new contract phone for myself and a new and better SIM card contract for my wife. No fuss, no hard sale jargon. Very professional but also very friendly. Very pleased with the result.

Resposta da Vodafone UK - Cheltenham
Azad was great at running me through the different packages available on the iPhone 17

Resposta da Vodafone UK - Cheltenham
Very helpful and friendly service by Luther. Couldn't of been easier! Thankyou.

Resposta da Vodafone UK - Cheltenham
Arun absolutely sorted me out quick and easy!

Resposta da Vodafone UK - Cheltenham
Alex has done a fantastic job of explaining how we could save money by switching to Vodafone for broadband and cellular phones. Scott Jones

Resposta da Vodafone UK - Cheltenham
Azad explained all the different mobile packages patiently and provided me excellent customer service

Resposta da Vodafone UK - Cheltenham
Alex was very patient at explaining each of the different broadband packages available at Vodafone

Resposta da Vodafone UK - Cheltenham
Luther. What an amazing sales guy and a credit to the company. So dedicated to great customer Service. Thanks Luther, you helped me so much today when I was at my wits end. A superstar!

Resposta da Vodafone UK - Cheltenham
Azad helped me select a great package for my broadband taking me through each step

Resposta da Vodafone UK - Cheltenham
Arun Amazing customer service very helpful and was able to give us lots of discounts

Resposta da Vodafone UK - Cheltenham
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