I had a great experience at the Vodafone store. Lydia was extremely helpful, friendly and professional. She explained everything clearly and made the whole process easy. Thank you, Lydia, for your exc... Ver mais
A empresa respondeu
Localização
Trocar localização152 High Street, GL50 1EN Cheltenham, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Luther was very helpful and informed me of my options for upgrading my phone. He took me through the contract process and made everything very clear. Can’t rate Luther enough for the customer service.... Ver mais
A empresa respondeu
Been with a different service provider and had the worst experience ever, but from the moment I walked into Vodafone in Cheltenham I met a guy Luther, he didn't just make me feel welcomed, he took his... Ver mais
A empresa respondeu
I went in the shop. Greeted with a smile and generally a good working atmosphere. I was helped by a gentleman called Mikey. He was patient polite and generally very good at his job and dea... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Cheltenham
Escrito pela empresa
Informações de contato
152 High Street, GL50 1EN, Cheltenham, Reino Unido
4,9
Excelente
423 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Alex was brilliant
Alex was brilliant, so friendly and very helpful.
1 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Andreia was very friendly and helpful
1 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Luther was fantastic
Luther was fantastic, knowledgeable and very helpful. Will ask to see him when we upgrade our phones in July
1 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Fantastic service from Luther
Fantastic service from Luther, very, very helpful
1 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Jamie was very knowledgeable and…
Jamie was very knowledgeable and helpful. I would recommend his services to anyone looking for a phone from Vodaphone.
22 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Jamie was a great help to me
Jamie was a great help to me, fantastic service
27 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Jamie was great
Jamie was a massive help to me, thank you very much
27 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Excellent service throughout
Excellent service throughout. Jamie knew his products and was extremely helpful. I would recommend a visit if you’re looking for a phone or need advice. Nothing was too much trouble .
20 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Hi Elaine,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Was served by Arun who was amazing and…
Was served by Arun who was amazing and professional and saved me money today. Amazing customer service 💯
25 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Hi Vinojh,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Shan saved me a lot of money on the…
Shan saved me a lot of money on the numbers on my account whilst upgrading my phone contract. Thanks
23 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Shan done a great job on transferring…
Shan done a great job on transferring all my data onto my new iPhone. Very pleased
21 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Hey Tim,
Thanks for letting us know what an amazing job Shan did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ikran explained everything at my level !
21 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Hey Sarah,
Thanks for letting us know what an amazing job Ikran did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ikran made is very easy for me and…
Ikran made is very easy for me and explained everything clearly
15 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Called in today with a problem on my…
Called in today with a problem on my phone and Mike sorted it out within minutes, he also checked our contract and made some adjustments to our benefit.
14 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Had a great chat with the advisor bill…
Had a great chat with the advisor bill was very helpful
14 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Billy from Cheltenham branch was…
Billy from Cheltenham branch was extremely helpful would recommend
13 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Hi Gerry,
This is lovely feedback for Billy. Thanks for taking your time to share this experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Luther was really helpful and…
Luther was really helpful and knowledgeable. Dealing with him was a great experience and even my very hard to please husband was seriously impressed with him.
7 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Hi Sally,
This is lovely feedback for Luther. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Very professional & friendly service.
Received email from Vodaphone about upgrading my phone to iPhone 15 but didn’t want to pay that much & was happy for any phone above the iPhone 11 I currently have. Azad was extremely helpful & patiently went through my options. He then sorted it out smoothly when I decided to go ahead. Very professional & friendly service.
11 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Hi Sharon. Thank you for your review for Azad. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service was amazing helping with all my…
Luther was amazing helping with all my needs in the Cheltenham branch today.
10 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Hi Darren. Thank you for your review for Luther. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Popped into the store to get a better…
Popped into the store to get a better deal and Andreia was super helpful. Clearly explained and managed to walk out with a really good saving.
9 de fevereiro de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Hi Chintan. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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