I had a great experience at the Vodafone store. Lydia was extremely helpful, friendly and professional. She explained everything clearly and made the whole process easy. Thank you, Lydia, for your exc... Ver mais
A empresa respondeu
Localização
Trocar localização152 High Street, GL50 1EN Cheltenham, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Luther was very helpful and informed me of my options for upgrading my phone. He took me through the contract process and made everything very clear. Can’t rate Luther enough for the customer service.... Ver mais
A empresa respondeu
Been with a different service provider and had the worst experience ever, but from the moment I walked into Vodafone in Cheltenham I met a guy Luther, he didn't just make me feel welcomed, he took his... Ver mais
A empresa respondeu
I went in the shop. Greeted with a smile and generally a good working atmosphere. I was helped by a gentleman called Mikey. He was patient polite and generally very good at his job and dea... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Cheltenham
Escrito pela empresa
Informações de contato
152 High Street, GL50 1EN, Cheltenham, Reino Unido
4,9
Excelente
423 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Azad was polite and patiend at dealing…
Azad was polite and patiend at dealing with my issue
5 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Hi Ann,
We really appreciate your wonderful review and the amazing support for Azad.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
Ikran was really helpful and friendly…
Ikran was really helpful and friendly to get me the right phone for me.
Ikran also broke everything down for me so I could understand payments and the trade in.
5 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Hey Abby,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Luther was extremely professional
Luther was extremely professional, efficient, friendly and knowledgeable. He explained everything clearly in an easy to understand format. Natural communicator and put me at ease. A credit to your business!
3 de abril de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Hey Diane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful and friendly staff that…
Very helpful and friendly staff that listened to what I needed.
29 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Hey Alexander,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience
Arron sorted me out with a new phone quick and easily. Top service, would definitely recommend
27 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Hi Rufus,
Thank you for your fantastic review. We are delighted to hear your positive feedback. If you require any assistance, please don’t hesitate to reach out to our Social Media team through the following channels:
Instagram - https://ig.me/m/vodafone
Best regards,
Vodafone Social Media Team
Michael was extremely helpful and went…
Michael was extremely helpful and went out of his way to assist me. Excellent service
25 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Hi Ben,
Thanks for your kind words for Michael. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent service from Luther
Excellent service from Luther. Thank you!
22 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Hello Bill,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Shan completed a data transfer for me
Shan completed a data transfer for me. I was very happy with the outcome
18 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Hi Roy,
Thanks for your great review of Shan! It's just what we love to see 🙂 If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service from Vodafone…
Excellent service from Vodafone Cheltenham from Luther
18 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Hello Carol,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Azad and Alex gave me excellent…
Azad and Alex gave me excellent customer service and stayed behind late for me
17 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Hello Georgie,
It's great to hear about the positive experience which you've had with Azad and Alex. Thanks for taking the time to write in a review about the service you received.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Shan done a great job transferring my…
Shan done a great job transferring my date onto my new phone :)
13 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Hi Nigel. Thank you for your review for Shan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service from Luther
Great customer service from Luther. Very polite & helpful. Really happy with the deal for a new phone upgrade.
Thanks very much!
8 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Ikran- Was very present and explained…
Ikran- Was very present and explained everything.
8 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Cheltenham
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
AZad provided great customer service…
AZad provided great customer service and helped solve my issue
5 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
What super feedback for Azad! Thanks for taking the time to let us know. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
We went in to see about moving to…
We went in to see about moving to Vodafone from EE and Kellie could not have been more helpful! She was absolutely brilliant! She was very patient and just lovely!
4 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Hi Mary,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Kellie was a fantastic help today
Kellie was a fantastic help today, answered all my questions and made it very simple and straightforward. Would definitely recommend! Service was top notch!
4 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Hi Keeley,
Thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ikran has been great
3 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Hello, Keith,
This is lovely to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Cheltenham
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Alex was great help today
Alex was great help today, he helped us sort out a couple of sim only plans to suit our budget.
A very pleasant member of staff
1 de março de 2025
Avaliação não solicitada
Resposta da Vodafone UK - Cheltenham
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
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