I needed help transferring from an old iPhone 8 to my new iPhone 17e. I didn’t have the first clue where to start and Amy in Vodafone made everything look so simple. She managed to fully set up my new... Ver mais
A empresa respondeu
Localização
Trocar localização105 High Street, DG1 2BN Dumfries, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
As usual, the Dumfries personnel were amazing. Ro was brilliant, taking the time to Go through everything with me, saving me money in the process and helping me out of a schoolboy error. Amazing stor... Ver mais
A empresa respondeu
We needed to review the internet package on our mobile WiFi device. We visited the Vodafone store in Dumfries and Roh helped us revise our package, without any issue. He also assisted us with... Ver mais
A empresa respondeu
Danny was the most helpful person I have ever had the pleasure of meeting, professional helpful and very friendly. I explained my disabilities and she really made me feel like zi hsd no problems. I ca... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Dumfries
Escrito pela empresa
Informações de contato
105 High Street, DG1 2BN, Dumfries, Reino Unido
4,9
Excelente
150 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Vodafone UK - Dumfries
Hey Jenny, This is great to see. Thanks for your feedback ☺️
All the best, The Vodafone Social Media Team
Got new sim plan and home wifi sorted
20 de dezembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Dumfries
Hi Paul, Thanks for your awesome feedback.
All the best, The Vodafone Social Media Team
Got my upgrade this time ,once again…
Got my upgrade this time ,once again great looked after well.transfer done by manager . Thanks
20 de novembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Dumfries
Hi Thomas. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
He gave Excellent service instore
He gave Excellent service instore , my phone was stolen but the manager managed to get all my photos back onto my new phone which was such a relief
So thankful
18 de novembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Dumfries
Hi Campbell,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Very friendly
Very friendly, helpful and patient service with dannii. Much appreciated. Many thanks.
6 de novembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Dumfries
Hi Jeanette,
What super feedback for Dannii! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service inshore my WhatsApp…
Excellent service inshore my WhatsApp was deleted by mistake now restored , tha js to the manager rk
6 de novembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Dumfries
Hi Frances,
Thanks for taking the time to share your positive experience in store. We really appreciate it! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service by Sol again
Great service by Sol again! Thank you
18 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Dumfries
Hi Karen,
Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.
Thanks,
The Vodafone Social Media Team
Visited local Vodafone store today and…
Visited local Vodafone store today and service was out standing an would highly recommend sol from dumfries store thank you 💪🤜🤛
12 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Dumfries
Hey Duncan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service as always
Excellent service as always
11 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Dumfries
Hi Judex. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service couldn’t ask for better
Great service couldn’t ask for better! New lower cost sim plan. Only thing missing was a cuppa 👍
28 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Dumfries
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Excellent service as always in Dumfries…
Excellent service as always in Dumfries Vodafone. Moves husbands no. Over from Tesco mobile because Vodafone signal is the best in Dumfries for a long time now
27 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Dumfries
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Resposta da Vodafone UK - Dumfries
Thanks for the lovely review, Linzi! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Dannii was the most helpful person I…
Danny was the most helpful person I have ever had the pleasure of meeting, professional helpful and very friendly. I explained my disabilities and she really made me feel like zi hsd no problems. I can't thank Danny enough about her help today and so excited about my new phone she organised for me
6 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Dumfries
Hey Avril,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
No bother at all
No bother at all , everyone in come instore for a problem, usually see Danni, saw manager Ro today.
Thanks
29 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Dumfries
Hi Brenda,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Fantastic helpful
Fantastic helpful, face to face service.
Served by manager Ro
27 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Dumfries
Thanks for the brilliant review, Doreen. We really appreciate your feedback. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - Dumfries
Hey Laura,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Internet package review
We needed to review the internet package on our mobile WiFi device.
We visited the Vodafone store in Dumfries and Roh helped us revise our package, without any issue.
He also assisted us with our mobile phone packages.
Roh was exceptional in every aspect of our visit. Professional, friendly and efficient.
20 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Dumfries
Hi there,
This is a great review for Roh. We’re glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks, Vodafone Social Media team
Very happy with the service setting up…
Very happy with the service setting up new phone and help claim the headphones from samsung
17 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Dumfries
Hey James,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Dumfries
Hey Davie,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Great help in store of
Great help in store setting up roaming package before trip abroad
29 de junho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Dumfries
Hi Hannah. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.