I needed help transferring from an old iPhone 8 to my new iPhone 17e. I didn’t have the first clue where to start and Amy in Vodafone made everything look so simple. She managed to fully set up my new... Ver mais
A empresa respondeu
Localização
Trocar localização105 High Street, DG1 2BN Dumfries, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
As usual, the Dumfries personnel were amazing. Ro was brilliant, taking the time to Go through everything with me, saving me money in the process and helping me out of a schoolboy error. Amazing stor... Ver mais
A empresa respondeu
We needed to review the internet package on our mobile WiFi device. We visited the Vodafone store in Dumfries and Roh helped us revise our package, without any issue. He also assisted us with... Ver mais
A empresa respondeu
Danny was the most helpful person I have ever had the pleasure of meeting, professional helpful and very friendly. I explained my disabilities and she really made me feel like zi hsd no problems. I ca... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Dumfries
Escrito pela empresa
Informações de contato
105 High Street, DG1 2BN, Dumfries, Reino Unido
4,9
Excelente
150 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I lost my phone in a leaf pile and was…
I lost my phone in a leaf pile and was unable to access my Taylor swift tickets, the guy in store was very helpful reassured me and was quickly able to sort out the issue, I can now access my Taylor swift tickets
18 de maio de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Dumfries
Hi there,
Thank you for reviewing your recent experience.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Resposta da Vodafone UK - Dumfries
Hi Lizzie,
We're delighted you had a great experience! Thanks for your review.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Great service ,great staff
Great service ,great staff. Will recommend to friends.
Served by Ro
2 de maio de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Dumfries
Hi David,
Thanks for sharing your fabulous feedback! If you need any help in the future, please message us via:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Always reliable
Always reliable, friendly, helpful,all-round wonderful.served by Ro
2 de maio de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Dumfries
Hi Lorna,
We appreciate your great feedback! If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very good first class
Very good first class
From manager Ro
16 de abril de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Dumfries
Hi Francis. Thank you for your review for Ro. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Ro
Great service from Ro
Spent so much time and effort
Brilliant
15 de abril de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Dumfries
Hi Michael. Thank you for your review for Ro. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service from the manager Ro
Brilliant service from the manager Ro
So happy!
15 de abril de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Dumfries
Hi Marian,
Thanks for your feedback! We're delighted you had a positive experience in store with Ro.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Service was excellent
Service was excellent, 10 out of 10
Service by Ro
15 de abril de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Dumfries
Hi Moira,
Thank you for your feedback! We're so happy you had a 10/10 experience in store.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Couldn't open tray on new phone…
Couldn't open tray on new phone containing SIM card, it was stuck. Vicky did this for me, so helpful and a lovely person
26 de março de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Dumfries
Hi Maz. Thank you for your review for Vicky. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very knowledgeable and friendly staff…
Very knowledgeable and friendly staff and explained everything in advance.
Cheers Ro
7 de fevereiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Dumfries
Hi John. Thank you for your review for Ro. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dannii) knew her stuff
The assistant (Dannii) knew her stuff and gave sensible advice. I was wanting to understand the options under my existing contract (for
3 sims). I did not want to buy anything that day. Dumfries is my favourite Vodafone store. I left happy.
7 de fevereiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Dumfries
Hi Alan. Thank you for your review for Dannii. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Efficient
Efficient, friendly & honest service + hassle free. With thanks, Eleni.
27 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Dumfries
Hi Eleni. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing Experience
Amazing Experience, First class customer service 5 Star
25 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Dumfries
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful and answered all our…
Very helpful and answered all our questions
29 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Dumfries
Hey Colin,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Vicki arranged an upgrade for me
Vicki arranged an upgrade for me, no hassle, perfect service.
16 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Dumfries
Hi there,
Thanks for the great feedback for Vicki. It's really appreciated.
Thanks again, Vodafone Social Media Team
Excellent customer service by Sol.
8 de dezembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Dumfries
Hey Julie,
Thanks for the feedback and support for Sol!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very efficient at changing me over from…
Very efficient at changing me over from EE to Vodafone , nothing was a problem and all different packages were discussed to tailor the correct one for my needs,
24 de novembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Dumfries
Hey Brian,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very friendly staff in Dumfried
Very friendly staff in the Dumfries branch, Sol helped me get a new contract sorted out talking me through different options and also had the input from other members of staff to help me decide the best option from a great team.
10 de novembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Dumfries
Hi Cee-Jay,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very helpful and super efficient
10 de novembro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Dumfries
Hi Corri,
Thank you for sharing your feedback and reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Absolutely amazing
Sol seen to us and gave us excellent service... perfect customer service and calmed anxiety
28 de outubro de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Dumfries
Hi Sammi,
Thank you for reviewing and sharing this feedback for Sol. We appreciate it.
If you ever need any help, feel free to message us over on Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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