Staff who represent a company well are so vitally important as a bad interaction can lead to a customer leaving. Amal was brilliant and really went out of his way to fault-find my issue which ultimat... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 1 Princes Mead Shopping Centre, GU14 7SL Farnborough, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Jack was very helpful and answered any questions we had , good customer service
A empresa respondeu
Sanjay has been brilliant, going out of his way to resolve the issue concerning my upgrade. He even called me yesterday afternoon to tell me the issue was resolved and today has set my mind at rest an... Ver mais
A empresa respondeu
Hi, I just wanted to leave some positive feedback about the service I received today. The Jack who assisted me was extremely polite, patient, and professional. He explained everything clearly and mad... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Farnborough
Escrito pela empresa
Informações de contato
Unit 1 Princes Mead Shopping Centre, GU14 7SL, Farnborough, Reino Unido
4,9
Excelente
241 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fantastic customer service- staff hell…
Fantastic customer service- staff hell me to reduce plan and save a lot of money. Thank you so much.
9 de novembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hi Alan,
Thank you for taking the time to review and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service and product…
Excellent service and product Knowledge. thank you
22 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hi Johanna,
Thank you for taking the time to review and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I'm happy with the service and all…
I'm happy with the service and all information from store. Thank you
22 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hi Andrew,
It's great to hear your feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very polite and useful information…
Very polite and useful information provided for future contract. Thank you
11 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hi Susan. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Michal is super helpful
Michal is super helpful, polite and again has dealt with my issue and offered great advice. He is a credit to Vodafone
8 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Thanks for your fab feedback for Michael. It's great to see they were so helpful and was able to resolve your issues.
All the best, The Vodafone Social Media Team
Amazing customer service
Amazing customer service , reduce plan and also recived 50% discount for 6m. Thank you
5 de outubro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Michal I was excellent at his job was…
Michal I was excellent at his job was nice to do business with a nice person who understood what I required
14 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hey Penny,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you for amazing customer service
Thank you for amazing customer service. True all take 2h but I'm so happy. Thank you
11 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hi Julie,
Thanks for taking your time to share this experience in our Farnborough store. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Michal is Absolutely amazing went above…
Michal is Absolutely amazing went above and beyond is job duties. Thank michal. Dawn x
6 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hey Dawn,
Thanks for letting us know what an amazing job Michal did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Experience was amazing helped to reduce…
Experience was amazing helped to reduce the bill by over £100 was so helpful with fixing my phone aswell Michal was so helpful
6 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hey,
Thanks for letting us know what an amazing job Michal did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic service
Fantastic service! Thank you Sanjay and Rayhan!!
24 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hey Adam,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Michael the Store Manager was exemplary…
Michael the Store Manager was exemplary and gave me great customer service this morning.
3 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Thanks for your review Anne. It's great to hear Michael left a great impression on you this morning 😊
Thanks again for your feedback, The Vodafone Social Media Team
Resposta da Vodafone UK - Farnborough
Hi Asheel. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful staff
Very helpful staff, especially Rayhan, in Farnborough store, made my upgrade enquiry very easy.
7 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hello, Derek,
Thanks for leaving a review. It's always lovely to read positive feedback, so we're glad you had a helpful experience from Rayhan in our Farnborough store.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks, Vodafone Social Media Team
Very good service
Very good service. Thank you for optimal offer for me. Good job Team
6 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Thank you for help with new phone and…
Thank you for help with new phone and upg. Amazing customer service.
1 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hi Michael. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sorted all our concerns in a flash!
Your are the best. Thanks
21 de junho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hi David. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
You made our day
You made our day! Thanks Michal you are brilliant!
21 de junho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hi Miriam. Thank you for your review for Michal. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I’ve had a great experience with Michal…
I’ve had a great experience with Michal in the farmborough branch
14 de junho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hey there,
Thanks for the great feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Unusual customer service
Unusual customer service. Thank you for help with transfer all my details from old phone to new. Thank you
10 de junho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hi Maman. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.