Staff who represent a company well are so vitally important as a bad interaction can lead to a customer leaving. Amal was brilliant and really went out of his way to fault-find my issue which ultimat... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 1 Princes Mead Shopping Centre, GU14 7SL Farnborough, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Jack was very helpful and answered any questions we had , good customer service
A empresa respondeu
Sanjay has been brilliant, going out of his way to resolve the issue concerning my upgrade. He even called me yesterday afternoon to tell me the issue was resolved and today has set my mind at rest an... Ver mais
A empresa respondeu
Hi, I just wanted to leave some positive feedback about the service I received today. The Jack who assisted me was extremely polite, patient, and professional. He explained everything clearly and mad... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Farnborough
Escrito pela empresa
Informações de contato
Unit 1 Princes Mead Shopping Centre, GU14 7SL, Farnborough, Reino Unido
4,9
Excelente
242 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Unusual customer service
Unusual customer service. Thank you for help with transfer all my details from old phone to new. Thank you
10 de junho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hi Maman. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sanjay is a good guy and friendly
Sanjay is a good guy and friendly. He served us very well.
8 de junho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hi Geronimo. Thank you for your review for Sanjay. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Priya is very very helpful and solved…
Priya is very very helpful and solved my problem for me.
28 de maio de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hey Leslie,
Thanks for this great feedback!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
The new guy rayhan that help me out was…
The new guy rayhan that help me out was amazing. Very well looked after
25 de maio de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hi Phil. Thank you for your review for Rayhan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Priya was very helpful and patient…
Priya was very helpful and patient excellent
19 de maio de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hi Stephen,
Thanks for the great feedback for Priya, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Priya was brilliant very nice and fixed…
Priya was brilliant very nice and fixed my problems!
19 de maio de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hi Nicki,
Thanks for sharing your fabulous feedback for Priya. If you need any help in the future, please message us via
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Service
Service efficient, assistant was straightforward recommending a new phone quickly resolved and friendly, helpful
10 de abril de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hi Jonathan,
Thanks for taking your time to leave this review for our colleague in the Farnborough store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
The gentleman was very helpful and…
The gentleman was very helpful and understanding
10 de abril de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hi Mala,
Thanks for sharing your kind words and feedback for our colleague in the Farnborough store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very helpful young man
Very helpful young man. Michael explained all options.
10 de abril de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hi Consumer,
This is lovely feedback for Michael. Thanks for your kind words.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
I would like to say Thank you for the…
I would like to say Thank you for the great service which I received from Michael in Vodafone store.
10 de abril de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hi Diane,
Thanks for your kind words and taking your time to share the experience in store with Michael.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
This is my first review and I would…
This is my first review and I would like to say Thank you to the team in Farnborough for all help with my contract.
10 de abril de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hi Carol,
Thanks for sharing this review and making us your first one. We appreciate your support.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Excellent service from Jamal at Vodaphone Farnborough
Excellent service from Jamal and Sanjay
10 de março de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hi Christine,
Thanks so much for this great feedback! We're so glad you've had such an amazing experience with Jamal and Sanjay.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Jamal was excellent
Jamal was excellent. Quick and efficient
10 de março de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hi there,
Thank you for taking the time to share this 5 star review regarding your experience with Jamal!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Good customer care and seevice
Good customer care and seevice , very happy
10 de fevereiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hey Ruby, I'm glad our in-store teams service was so pleasing.
All the best, The Vodafone Social Media team
Just visit to store and I have a very…
Just visit to store and I have a very good service with micke
Thank you
5 de fevereiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hey,
Thank you for the support !
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Amazing service fr9m the manager of…
Amazing service fr9m the manager of the stone will vist again thankyou michal
2 de fevereiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hey there,
Thanks for the lovely review and fantastic support for Michal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Michal looked after us so well today
Michal looked after us so well today. He looked at all our spend and our needs and found me the best options that I needed. He was also caring about my spend.
7 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hi Carrie. Thank you for your review for Michal. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you for amazing service Michael
6 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hi Karen. Thank you for your review for Michael. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
It was a great experience
It was a great experience the person serving had a lot of knowledge and was a great help in making my decisions.
6 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hi Mickiela. Thank you for your review . It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful many thanks Michael
6 de janeiro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Farnborough
Hi Grainger. Thank you for your review for Michael. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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