I came in regarding upgrading my phone contract and wanted to speak to someone face to face. Kaitlyn was super helpful and dealt with all my questions professionally and friendly. Very refreshing expe... Ver mais
A empresa respondeu
Localização
Trocar localização67/69 Channel Street, TD1 1BN Galashiels, GB
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Veja o que dizem as avaliações
I came in to get my information transferred to my new phone as I was struggling. Kaitlyn was very patient and got everything sorted for me - very happy with the service and would return again!
A empresa respondeu
I came into store with an issue with my phone, staff member called Kaitlyn assisted with this, she gave me confidence that she was able to fix this and reassured me that it was a quick fix, thanks Kai... Ver mais
A empresa respondeu
Brilliant experience with setting phone up. Everyone greeted me with a smile, however one lady, I believe her name was Kaitlyn. She helped me set my phone up, explained everything with extreme patienc... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Galashiels
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
67/69 Channel Street, TD1 1BN, Galashiels, Reino Unido
4,9
Excelente
141 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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Highly Recommend
Hamish was very informative and professional when sorting me out with my new phone and contract. I have moved to Vodafone from another provider and he was very appreciative of my business. I would definitely recommend anyone who is looking to change or upgrade their phone or contract to stop in to see Hamish.
26 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Galashiels
Hey Sean, it's great to see Hamish was so helpful today and found you and awesome deal. I hope you're loving your new phone 😊
Thanks, The Vodafone Social Media team
Georgia was really helpful in dealing…
Georgia was really helpful in dealing with our broadband and new mobile transactions. Nothing was too much trouble. Thanks Vodafone.
4 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Galashiels
Hi KIWI,
This is lovely feedback for Georgia. Thanks for sharing. If you ever need any help with your Home Broadband, we've a dedicated tool here: https://vodafone.uk/2krM6Lw - this will help to run tests on your line and connect you to an agent if needed.
Thanks again,
Vodafone Social Media team
Joy in the Galashiels Store Scotland…
Joy in the Galashiels Store Scotland was Extremely Helpful and Very Professional. She made time to listen and understand. She provided Solutions for the Future
2 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Galashiels
Hi Eileen,
This is lovely feedback for Joy. Thanks for your kind words and taking your time to share the experience. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Had an excellent experience with Joy…
Had an excellent experience with Joy today. At my age you need someone to reassure and she did exactly that. Thank you 😊
2 de setembro de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Galashiels
Hi Ruth. Thank you for your review for Joy. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Got new Google phone
Got new Google phone, very happy with service staff fantastic. Sol and Kaitlyn are amazing best service, smooth transaction
27 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Galashiels
Hi Paul,
It's great to see your kind words for Sol and Kaitlyn, we really appreciate your feedback. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
My problems have been solved
My problems have been solved. Thanks.
19 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Galashiels
Hey Brian, It's great to see we've been able to help with the problems you've been experiencing.
Thanks, The Vodafone Social Media team
Excellent service from Joy
Excellent service from Joy. Helped someone not up to date with modern technology.
13 de agosto de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Galashiels
Hello David,
Thank you for taking the time to review and share your feedback, we appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Georgia was very helpful and friendly a…
Georgia was very helpful and friendly a lot of experience in the staff in Vodafone and gave lots of information.
25 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Galashiels
Hey ,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Georgia was very helpful and patience
Georgia was very helpful and patience. She helped me through every part of the procedure
8 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Galashiels
Hey Elizabeth,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q
Thanks again,
Vodafone Social Media Team
Everything explained fully and at my…
Everything explained fully and at my pace. Delighted with care and attention given to me by Georgia at galashiels store.
1 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Galashiels
Hi Barbara. Thank you for your review for Georgia. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Happy with service.Very helpful and…
Happy with service.Very helpful and informative.
1 de julho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Galashiels
Hi Douglas. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really good customer service and the…
Really good customer service and the company is great
25 de junho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Galashiels
Hey Matthew,
Thanks for sharing this great feedback with us!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Great service in store for upgrading my…
Great service in store for upgrading my phone and plan. Thank you team Galashiels
3 de junho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Galashiels
Hi Mary,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great Customer Service with Georgia
Georgia was patient and helpful, had knowledge about all products, talked us through various options, we were impressed with her ability and customer service.
Vodafone system let us down as it took so long to process our orders!
1 de junho de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Galashiels
Hey Janette,
Thanks for the amazing feedback regarding your experience with Georgia.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Good customer service by Georga
27 de maio de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Galashiels
Hi Jim,
Thank you for sharing this great feedback with us!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Sol was really great and very helpful
Sol was really great and very helpful. Managed to save money and get a great deal on new sim plan for my son.
21 de maio de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Galashiels
Hi Heather,
Thanks for reviewing and sharing this great feedback for Sol.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Georgia in Gala office was outstanding
Georgia in Gala office was outstanding. Helpful friendly and efficient. An absolute megastar
8 de maio de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Galashiels
Hi Ross. Thank you for your review for Georgia. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you, Sol!
Went in to upgrade my SIM only plan and Sol got it sorted in a matter of minutes. Can't recommend Vodafone enough as they've got the best customer service and cell reception. Definitely won't be changing anytime soon, thank you!
23 de abril de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Galashiels
Hi Melanie,
Thank you for taking the time to leave us a review and sharing your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Georgia and kaitlyn were very helpful…
Georgia and kaitlyn were very helpful in the set up of my phone
27 de março de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Galashiels
Hi David,
Thanks for the great feedback for Georgia and Kaitlyn. It's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Georgia went over and above to help me…
Georgia went over and above to help me with all my enquiries and I left the store very satisfied with everything Georgia helped me with
22 de março de 2024
Avaliação não solicitada
Resposta da Vodafone UK - Galashiels
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
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