I came in regarding upgrading my phone contract and wanted to speak to someone face to face. Kaitlyn was super helpful and dealt with all my questions professionally and friendly. Very refreshing expe... Ver mais
A empresa respondeu
Localização
Trocar localização67/69 Channel Street, TD1 1BN Galashiels, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I came in to get my information transferred to my new phone as I was struggling. Kaitlyn was very patient and got everything sorted for me - very happy with the service and would return again!
A empresa respondeu
I came into store with an issue with my phone, staff member called Kaitlyn assisted with this, she gave me confidence that she was able to fix this and reassured me that it was a quick fix, thanks Kai... Ver mais
A empresa respondeu
Brilliant experience with setting phone up. Everyone greeted me with a smile, however one lady, I believe her name was Kaitlyn. She helped me set my phone up, explained everything with extreme patienc... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Galashiels
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
67/69 Channel Street, TD1 1BN, Galashiels, Reino Unido
4,9
Excelente
141 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very happy with my deal thanks
28 de junho de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Galashiels
Hey Scott,
We're glad to hear it! Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Galashiels
Hey Oscar,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great customer service
Thanks to Suzanne for her assistance in providing me with an updated Samsung phone. I appreciated her knowledge and patience
30 de maio de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Galashiels
Hey Jean,
Thanks for letting us know what an amazing job Suzanne did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great customer service
I went in for tech help. I found the team to be helpful and friendly and speak to me in a way that I understood how to solve the problem if it were to arise again. I would highly recommend this store
13 de maio de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Galashiels
Hey Mairi,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I love my Samsung!
I broke my iPhone after I dropped it on the couch. Went in to store in a little bit of a panic about getting my stuff over to a new phone but they made the whole process so simple! I love my new Samsung S23 Ultra, I'm so happy I took the store recommendation and will be forever grateful that they transferred all my personal information over. I had no idea it was so easy to switch from iPhone to Samsung or I would have done so sooner! Great phone, great deal, great service!!
6 de maio de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Galashiels
Hey Gareth,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Great experience
Went to the Vodafone store purely shopping around, was looking to potentially switch networks as I recently moved home and had terrible signal with my previous provider. All the staff in the shop were friendly and helpful and they sorted me out with a new phone and sim package with exactly what I needed. Overall great experience, the person serving me done all the necessary checks to make sure I would recieve the service I needed for my work, and gave me info on my options for a broadband service too.
3 de maio de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Galashiels
Hey Kathryn,
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Went in for some tech support and…
Went in for some tech support and queries. Hamish was excellent and provided quality customer service, I would highly recommend this establishment.
14 de abril de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Galashiels
Hi Sol,
It's fantastic to hear that Hamish provided the support you needed! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
great customer service
7 de abril de 2023
Avaliação não solicitada
Resposta da Vodafone UK - Galashiels
Thanks for your great feedback El.
All the best,
The Vodafone Social Media Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.