From start to finish it was 5 star. As a current Vodafone customer I have become used to the excellent service, but as always it was great. Come into store to change over data and apps from one dev... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 220 / 221 Potteries Shopping Centre, ST1 1PS Hanley, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Great staff, the greater was helpful and informed us there would be short wait but ensured we were comfortable. Our rep Jess was really helpful with being pushy. She understood our needs and cate... Ver mais
A empresa respondeu
Went into store as contract ended. Bari spent a lot of time explaining options and answering questions. More than happy to continue with Vodafone ... Customer for 18 years. Walked out with new device... Ver mais
A empresa respondeu
I went to my local store in Hanley Stoke-on-Trent, and was met by a friendly gentleman called Sam .He was fantastic, I mean this guy was so knowledgeable and accommodating to my needs ,articulate and... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Hanley
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS, Hanley, Reino Unido
5,0
Excelente
637 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Ryan is so professional and patient
Ryan is so professional and patient. Highly recommended!
10 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Shirley,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sam looked after us
Sam looked after us, really helpful guy
9 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Alan,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sam was so lovely and really helpful
Sam was so lovely and really helpful
9 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Alan,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Served by chan excellent service
Served by chan excellent service
9 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Sue,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service
Helped me with a new phone upgrade really Sam knows his stuff.
5 🌟
8 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam was brilliant
Adam was brilliant, got me the right price for my sim only upgrade
8 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Karl,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New Phone
Went in the store to buy an easy to use Smart Phone. The staff were very friendly and told us about all the options. We were served by Chanvir who was friendly, very patient and explained everything about the new phone. Happy with the experience.
6 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Glyn,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very good and efficient service from…
Very good and efficient service from adam today
7 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Kerry,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ryan was so helpful in getting us…
Ryan was so helpful in getting us sorted with a new contract. Made the whole process really pleasant. Thank you!
6 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Lucy,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
served by chan
served by chan, helped get a new contract and move my stuff over top lad
3 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Johnny,
Thanks for the lovely review and fantastic support for Chan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service by Iftab
Great service by Iftab, a realy nice gay.
1 de março de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Cristian,
Thanks for the lovely review and fantastic support for Iftab.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Iftab was very helpful thank you
Iftab was very helpful thank you
22 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing customer service today
Amazing customer service today. So helpful and supportive. Couldn't wish for a better experience. Thanks to Jess and Sam :)
21 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Georgia,
Thanks for the lovely review and fantastic support for Jess and Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent customer service from…
Excellent customer service from Iftab,saved us some money, which was good
21 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Mark,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very easy to complete what we needed to…
Very easy to complete what we needed to do today. Iftab extremely helpful
21 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Karen,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Really helpful service from sam
Really helpful service from sam, thank you
21 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Chan helped me transfer my data over to…
Chan helped me transfer my data over to new iPhone
19 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by Jas very helpful
Served by Jas - very helpful, reset my app so I can now judge my bills, and briefed me on a current promotion that is of interest to me
17 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hi Martin,
Thank you so much for your wonderful review and the amazing support you’ve shown for jess —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
served by jess lovely lady helped move…
served by jess lovely lady helped move my stuff from one phone to another
17 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey John,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great help from Sam today
Great help from Sam today, credit to Vodafone
17 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Michael,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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