From start to finish it was 5 star. As a current Vodafone customer I have become used to the excellent service, but as always it was great. Come into store to change over data and apps from one dev... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 220 / 221 Potteries Shopping Centre, ST1 1PS Hanley, GB
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Veja o que dizem as avaliações
Great staff, the greater was helpful and informed us there would be short wait but ensured we were comfortable. Our rep Jess was really helpful with being pushy. She understood our needs and cate... Ver mais
A empresa respondeu
Went into store as contract ended. Bari spent a lot of time explaining options and answering questions. More than happy to continue with Vodafone ... Customer for 18 years. Walked out with new device... Ver mais
A empresa respondeu
It was a very good experience upgrading my phone. Chaan found me the best deal & price. He took time to understand my phone needs & what I needed. He was very knowledgeable & friendly. I li... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Hanley
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS, Hanley, Reino Unido
5,0
Excelente
629 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Thanks for your service Iftab
25 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Hama,
Thanks for the lovely review and fantastic support for Iftab.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
John was such a delight to deal with…
John was such a delight to deal with my phone was being run over with adverts and he resolves it in minutes, can't thank John enough
24 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hi Fradley, thank you so much for your wonderful review and the amazing support you’ve shown for John, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
From start to finish it was 5 star
From start to finish it was 5 star. As a current Vodafone customer I have become used to the excellent service, but as always it was great. Come into store to change over data and apps from one device to another and needed help as I was unsure what to do.
The team were brilliant in helping and did everything from start to finish.
Mo especially was great to deal with and even kept the phone in store while the swap over was happening allowing us to get in with our day while we waited.
Thanks to Mo and team, as always for sorting us out.
23 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Adam waa really helpful and made my…
Adam waa really helpful and made my experience feel very comfortable
23 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hi Mark, thank you so much for your wonderful review and the amazing support you’ve shown for Adam, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Served by chan as sorted and looked…
Served by chan as sorted and looked after me for the second time hes been amazing with me thankc again chan your a star .
22 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hi Anthony, thank you so much for your wonderful review and the amazing support you’ve shown for Chan, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Visit to Vodafone and met a very…
Visit to Vodafone and met a very helpful member of staff paul he was absolutely brilliant a definite talented member of your company a most a definite talent and very helpful gentleman and very polite
22 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Alan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came in to fix my three account got…
Came in to fix my three account got service by a guy called munya. My three home broadband was coming to an end Munya told about the Vodafone one and the good benefits. I agreed to getting the home broadband and munya made the transition perfectly for me thank you
21 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Samantha,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ryan was very helpful not just with my…
Ryan was very helpful not just with my upgrade of my SIM only plan but also with talking about WiFi offers
19 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Matt,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came into store with a problem on my…
Came into store with a problem on my phone, john sorted it in minutes for me, great service from john
19 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
"Hey Carol,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Great sales advisor named Ryan
Great sales advisor named Ryan, he helped so much, gave me so much information and I felt great ordering with him.
18 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Jade,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I served by guy called munya last week…
I served by guy called munya last week came back data transfer he help us very well. Im very happy witb my new phone and the service i recieved.
18 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Kate,
Thanks for the lovely review and fantastic support for Munya.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
It was a very good experience upgrading…
It was a very good experience upgrading my phone.
Chaan found me the best deal & price. He took time to understand my phone needs & what I needed. He was very knowledgeable & friendly. I liked how he took time to explain everything to me. He was very helpful to me which really helped my overall experience.
He is a credit to the Company & would highly recommend.
17 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Jane,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Chaan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
John was really helpful and friendly…
John was really helpful and friendly made everything nice and simple
17 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Paul,
Thanks for the lovely review and fantastic support for John.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amenah provided excellent service
Amenah provided excellent service , all issues solved , very kind and friendly
17 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hi Arthur, thank you so much for your wonderful review and the amazing support you’ve shown for Amenah, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Went into store as contract ended
Went into store as contract ended. Bari spent a lot of time explaining options and answering questions. More than happy to continue with Vodafone ... Customer for 18 years. Walked out with new device and plan...thank you.
17 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Christine,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I looked in store today and Jess was…
I looked in store today and Jess was really helpful. I will be back soon to arrange add ons to my current plan.
16 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Max,
Thanks for the lovely review and fantastic support for Jess. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great staff
Great staff, the greater was helpful and informed us there would be short wait but ensured we were comfortable.
Our rep Jess was really helpful with being pushy. She understood our needs and catered for them perfectly.
Great experience start to finish
16 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Natasha,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Resposta da Vodafone UK - Hanley
Hey Sidwayne,
Thanks for the lovely review and fantastic support for Amenah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paul gives excellent service i would…
Paul gives excellent service i would recommend him any time i have been with 3 24 year's i allways go to Paul he gives me pess of mind thank you Paul
14 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Mr. Williams,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
great customer service from Ryan
Had an issue with my upgrade- couldn’t resolve the issue through livechat or over the phone. Went in store and Ryan resolved it straight away -great customer service
12 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hanley
Hey Ruby,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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