Visited the store for support today after being scammed on the phone, remote access. Lewis was fantastic, he was genuinely interested in helping me , give excellent advice on options to make my phone... Ver mais
A empresa respondeu
Localização
Trocar localização192 Middleton Grange Shopping Centre, TS24 7RR Hartlepool, GB
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Veja o que dizem as avaliações
I went to the Hartlepool branch of Vodafone, my mobile had lots of viruses. I saw a young gentleman called Lewis, he was very good, he sorted my phone out and explained things properly. He was polit... Ver mais
A empresa respondeu
Just been and upgraded our payment plans was served by Chloe and Tiff. Great service, all our plans updated and information recieved for home broadband. Nice to be told we where Chloes first custo... Ver mais
A empresa respondeu
I called in today for some advice on using my vodaphone account abroad( roaming charges/data and battery usage abroad etc) Spoke with Mellisa who explained everying and even took time to write down so... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Hartlepool
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
192 Middleton Grange Shopping Centre, TS24 7RR, Hartlepool, Reino Unido
4,9
Excelente
198 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Went to store and saw Sidra she was an…
Went to store and saw Sidra she was an amazing helpful person and I'm thankful for the help
10 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Kenneth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent Customer Service
Visited branch to fix damaged sim not registering in my Grandad’s phone. Sat down with the loveliest customer service advisor Sophie who immediately took down details very efficiently and made the process as smooth as possible. After a new sim and a better deal paying less a month we are relieved and so happy with the service. Thank you so much Sophie you are a credit to Vodaphone.
9 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Meghane,
Thanks for the lovely review and fantastic support for Sophie,
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Been to store with my husband to see…
Been to store with my husband to see Ryan and had amazing service as usual 🙂
8 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Geralda,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Been to Hartlepool to see Ryan and had…
Been to Hartlepool to see Ryan and had great service as usual thanks again
8 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Jamie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went to see Ryan for Vodafone app help…
Went to see Ryan for Vodafone app help and he was amazing setting it up for me a real helpful man thanks again
7 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Angela,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Brilliant service from Ryan been in a…
Brilliant service from Ryan been in a few times now and always great
6 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Brian,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Talked to Sidra
Talked to Sidra. Confident assistance. She has been friendly and very helpful.
5 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Liz,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
So happy with my service today in…
So happy with my service today in Hartlepool Vodafone. The manager Matthew and sidra were able to help me with my bills and a new contract after the store was closed.
Such a nice atmosphere and team.
Thanks alot guys!!!
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Wisam,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Really helpful staff so perfect and…
Really helpful staff so perfect and patient, they were able to drop my monthly bills down. Lovely girls, sidra & Sandra ❤️❤️❤️❤️❤️❤️
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hi Audrey,
Thank you so much for your wonderful review and the amazing support you’ve shown for Sidra & Sandra—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
I had such a laugh with Ryan and Sidra…
I had such a laugh with Ryan and Sidra today, such a lovely team in hartlepool Vodafone.
Able to upgrade my contract early, by trading in my device to cover my early fee. Never been happier.
Thank you 😊
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Charles,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Ryan in the…
Great service from Ryan in the hartlepool store
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hi Stephen ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Ryan —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Ryan was absolutely amazing today
Ryan was absolutely amazing today, was able to breakdown my bill package, and give me clarity on my query.
As an elderly, I needed all the help I was given. Great store Hartlepool Vodafone
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Tony,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Quick swift upgrade
Quick, swift upgrade. Went in for new phone. Sorted out extra SIM and broadband at same time. Sandra was fantastic.
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Ryan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sandra was extremely helpful
Sandra was extremely helpful, went out of her way to give me a great deal
3 de fevereiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hi Neil,
Thank you so much for your wonderful review and the amazing support you’ve shown for Sandra —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Sandra and sophie helped me transfer…
Sandra and sophie helped me transfer all my data from my old to my new device and were very informative and patient
Sophie also completed my trade in which gave amazing discount!!!
31 de janeiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Karen,
Thanks for the lovely review and fantastic support for Sandra and Sophie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sophie and sandra helped me and my…
Sophie and sandra helped me and my husband upgrade to new phones amazing service!!
Would recomened fo anyone
30 de janeiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Jeannie,
Thanks for the lovely review and fantastic support for Sophie and Sandra.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I took a new contract today in…
I took a new contract today in Hartlepool vodafone' moving from EE. The service is top notch from the team and was thoroughly explained everything. They were even able to assist me with my phone set up and transfer-
So happy!
Thank you Sidra, Tiff and Sandra🥰🥰🥰🥰
29 de janeiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Bethany,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sophie was exceptional today bringing…
Sophie was exceptional today bringing me over to Vodafone from EE. MY BROADBAND and my new sim contract- thank you so much Vodafone in Hartlepool. Sidra And Sophie
29 de janeiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Steven,
Thanks for the lovely review and fantastic support for Sophie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Happy with my contract today and the…
Happy with my contract today and the service I Received from Tiff and Sidra, the best service I've ever received, in any vodafone store- thank you so much Hartlepool!!! 😊
29 de janeiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
really happy with my experience today
really happy with my experience today, tiffany helped me come over to vodafone! love this store!
thankyou sidra & Tiff
29 de janeiro de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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