Visited the store for support today after being scammed on the phone, remote access. Lewis was fantastic, he was genuinely interested in helping me , give excellent advice on options to make my phone... Ver mais
A empresa respondeu
Localização
Trocar localização192 Middleton Grange Shopping Centre, TS24 7RR Hartlepool, GB
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Veja o que dizem as avaliações
I went to the Hartlepool branch of Vodafone, my mobile had lots of viruses. I saw a young gentleman called Lewis, he was very good, he sorted my phone out and explained things properly. He was polit... Ver mais
A empresa respondeu
Just been and upgraded our payment plans was served by Chloe and Tiff. Great service, all our plans updated and information recieved for home broadband. Nice to be told we where Chloes first custo... Ver mais
A empresa respondeu
I called in today for some advice on using my vodaphone account abroad( roaming charges/data and battery usage abroad etc) Spoke with Mellisa who explained everying and even took time to write down so... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Hartlepool
Escrito pela empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Informações de contato
192 Middleton Grange Shopping Centre, TS24 7RR, Hartlepool, Reino Unido
4,9
Excelente
197 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
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Employee ( Melissa) was professional…
Employee ( Melissa) was professional she sort my issue I’m fully satisfied
Thank you
25 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Mohamed,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I went to the Hartlepool branch of…
I went to the Hartlepool branch of Vodafone, my mobile had lots of viruses. I saw a young gentleman called Lewis, he was very good, he sorted my phone out and explained things properly. He was polite and friendly, a definite a asaet to Vodafone, thank you Eileen.
3 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Eileen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service &support
Visited the store for support today after being scammed on the phone, remote access. Lewis was fantastic, he was genuinely interested in helping me , give excellent advice on options to make my phone more safe, decided on a new number & needed a new SIM . He reduced my anxiety during a very stressful time , providing excellent advice & was very professional & got a good deal . Ryan also couldn’t do enough to help me & I felt well supported & left feeling very grateful for their help.
3 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Jane,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff were brilliant and…
Staff were brilliant and friendly.Service was excellent.
1 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Andy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Annable and Sandra were amzing…
Annable and Sandra were amzing customer service, helping me with my broadband and resuming me that even tho I was not able to get a new phone up grade
On this acastion.
1 de agosto de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Andy,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tiff has been brilliant with my wife…
Tiff has been brilliant with my wife and me she has done everything for us cannot fault her at all she’s been superb with us
27 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sophie helped me with my broadband and…
Sophie helped me with my broadband and sim renewal and gave me great service very happy with the service
24 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sandra was brilliant would highly…
Sandra was brilliant would highly recommend
18 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Phil,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff were really nice and explained…
Staff were really nice and explained info well
13 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hi Katie, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Sandra was brilliant she saved me money…
Sandra was brilliant she saved me money on my new phone
10 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hi Ross, thank you so much for your wonderful review and the amazing support you’ve shown for Sandra, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Very friendly great service quick and…
Very friendly great service quick and easy process
3 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Ryan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
What can I say Tiffany is the most…
What can I say Tiffany is the most pleasant shop assistant I have come across she is so helpful and really knows her job
Nothing is any trouble for her
I know who I want serving me when I next go in the shop
23 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Debra,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sophie was great at helping me get…
Sophie was great at helping me get broadband
26 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Jack,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sophie helped me with a phone contract…
Sophie helped me with a phone contract today and she was brilliant
6 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Kieran,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Always amazing service in the…
Always amazing service in the Hartlepool store Tiff if always helpful And is helpful
25 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Vicky,
Thanks for the lovely review and fantastic support for Tiff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Extremely friendly service
Extremely friendly service, lovely staff, great upsell
22 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Niamh,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Customer service from Sandra was…
Customer service from Sandra was fantastic 👏 thank you
20 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Kevin,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sandra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sophie helped me today with my tablet…
Sophie helped me today with my tablet and wifi issues a brilliant experience
19 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Alan,
Thanks for the lovely review and fantastic support for Sophie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ryan in Hartlepool sorted and set up my…
Ryan in Hartlepool sorted and set up my phone for me too service
17 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
1st Class Service
Popped in the store to discuss the option of a tablet, served by Matty and he was professional throughout. All of the costs explained and made sure that the deal was right for my needs. Highly recommended.
16 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Christopher,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
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