I called in today for some advice on using my vodaphone account abroad( roaming charges/data and battery usage abroad etc) Spoke with Mellisa who explained everying and even took time to write down so... Ver mais
A empresa respondeu
Localização
Trocar localização192 Middleton Grange Shopping Centre, TS24 7RR Hartlepool, GB
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Veja o que dizem as avaliações
Just been and upgraded our payment plans was served by Chloe and Tiff. Great service, all our plans updated and information recieved for home broadband. Nice to be told we where Chloes first custo... Ver mais
A empresa respondeu
Visited branch to fix damaged sim not registering in my Grandad’s phone. Sat down with the loveliest customer service advisor Sophie who immediately took down details very efficiently and made the pro... Ver mais
A empresa respondeu
We've been with Vodaphone for a few years, and as our contract was finished, and I needed a new phone we decide to see what would be offered. Everything went fine until Ryan had difficulty setting up... Ver mais
A empresa respondeu
Detalhes da empresa
- Operadora de rede móvel
- Loja de Celulares
- Provedor de internet
- Serviço de telefone e internet
- Empresa de telecomunicação
Sobre Vodafone UK - Hartlepool
Escrito pela empresa
Informações de contato
192 Middleton Grange Shopping Centre, TS24 7RR, Hartlepool, Reino Unido
4,9
Excelente
188 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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Very friendly great service quick and…
Very friendly great service quick and easy process
3 de julho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Ryan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
What can I say Tiffany is the most…
What can I say Tiffany is the most pleasant shop assistant I have come across she is so helpful and really knows her job
Nothing is any trouble for her
I know who I want serving me when I next go in the shop
23 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Debra,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sophie was great at helping me get…
Sophie was great at helping me get broadband
26 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Jack,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sophie helped me with a phone contract…
Sophie helped me with a phone contract today and she was brilliant
6 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Kieran,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Always amazing service in the…
Always amazing service in the Hartlepool store Tiff if always helpful And is helpful
25 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Vicky,
Thanks for the lovely review and fantastic support for Tiff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Extremely friendly service
Extremely friendly service, lovely staff, great upsell
22 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Niamh,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Customer service from Sandra was…
Customer service from Sandra was fantastic 👏 thank you
20 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Kevin,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sandra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sophie helped me today with my tablet…
Sophie helped me today with my tablet and wifi issues a brilliant experience
19 de junho de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Alan,
Thanks for the lovely review and fantastic support for Sophie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ryan in Hartlepool sorted and set up my…
Ryan in Hartlepool sorted and set up my phone for me too service
17 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
1st Class Service
Popped in the store to discuss the option of a tablet, served by Matty and he was professional throughout. All of the costs explained and made sure that the deal was right for my needs. Highly recommended.
16 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Christopher,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Sophie and Conner were both excellent
16 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Gerard,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Not sure ? Ask for advice
I called in today for some advice on using my vodaphone account abroad( roaming charges/data and battery usage abroad etc) Spoke with Mellisa who explained everying and even took time to write down some helpful hints for me. Friendly and helpful and really put my mind at rest.
15 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Yorkie,
Thanks for the lovely review and fantastic support for Mellisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
went to the shop about my bill and…
went to the shop about my bill and Sandra was excellent at helping me. i am very very happy
14 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey,
Thanks for the lovely review and fantastic support for us.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Matty the manager and Sandra where…
Matty the manager and Sandra where fantastic at sorting my new broadband out. Excellent service as always in the Hartlepool store. All the staff are t star
7 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sandra and sophie really helped me…
Sandra and sophie really helped me today with some billing queries
They were amazing and so helpful
5 de maio de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Stephen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ryan was so handsome and helpful
25 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Tim,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly knowledgeable and helpful
Friendly knowledgeable and helpful
25 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Cynthia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
25 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Dave,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service from Ryan sorting my…
Amazing service from Ryan sorting my upgrade in store 5*
24 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Philip,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Brillant service im hartlepool when…
Brillant service im hartlepool when changing my home broadband thanks again Ryan
19 de abril de 2026
Avaliação não solicitada
Resposta da Vodafone UK - Hartlepool
Hey Andrea,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
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