I came into store a couple of days ago with a few queries relating to both phone and broadband and was so pleasantly greeted by Jack, the store manager. When I explained I was unsure if they’d be ab... Ver mais
A empresa respondeu
78 South Rd, RH16 4LA Haywards Heath, GB
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I came into store a couple of days ago with a few queries relating to both phone and broadband and was so pleasantly greeted by Jack, the store manager. When I explained I was unsure if they’d be ab... Ver mais
A empresa respondeu
Couldn’t have asked for a more helpful assistant with my upgrade today. Thomas in the Haywards Heath store thank you for sorting out a well overdue upgrade!
A empresa respondeu
Good advice on saving money and the in store experience was fine , my phone was due to be picked up today and I was going to get a text about picking it up. I have had no text and there is no way of... Ver mais
A empresa respondeu
Such a FANTASTIC service. Very polite and could not wish for better help. Would highly reccomend 19 anyone
A empresa respondeu
Escrito pela empresa
78 South Rd, RH16 4LA, Haywards Heath, Reino Unido
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I had problems with my phone and went into Haywards vodafone where Matthew helped me get back on, nothing was to much and wanted to thank vodafone and Haywards Heath great service as always

Resposta da Vodafone UK - Haywards Heath
Had no signal and went in to Haywards and got it sorted thank you Vodafone and matt

Resposta da Vodafone UK - Haywards Heath
Had problems with device no data,Matt helped me get running again. Thanks Vodafone

Resposta da Vodafone UK - Haywards Heath
Andrew helped me get a great deal and also did my transfer really happy with the customer service thanks to Vodafone Haywards Heath

Resposta da Vodafone UK - Haywards Heath
Niki helped me with getting a new phone and helped set up everything for me, great experience with Vodafone and thank you to the haywards Heath branch

Resposta da Vodafone UK - Haywards Heath
I visited the store today to close an unused account with 4 lines on it. The closure procedure was destined to be very convoluted with a lot of "computer says no" scenarios. However the store manger and assistant manager doggedly worked through all the challenges and completed the task effectively.
The main reason I am closing the Vodafone account is due to these kind of issues. It is near on impossible to make changes to your account or discuss your needs without it being a labyrinth of dead ends trying to achieve the desired destination. They need to up the game of customer service. Have persons on the phone that are readily available, have the authority to see your problem through in one shot, and can be understood on the phone easily in the language of the caller.

Resposta da Vodafone UK - Haywards Heath
Niki and Emily were lovely and really helpful in store, helped me do my transfer and overall great experience thank you ladies and thank you Vodafone

Resposta da Vodafone UK - Haywards Heath
Visited the Haywards Heath store today with with a tricky problem to solve. The computer said no, but the team in store were brilliant and helped resolve everything. Now one very happy customer. I would highly recommend the team, and Andrew in particular, if you have any mobile or Internet needs.
Thank you Vodafone

Resposta da Vodafone UK - Haywards Heath
All staff members were very friendly and supportive through the process of moving my phone number from EE to Vodafone, and activating my broadband service

Resposta da Vodafone UK - Haywards Heath
App not so haywards heath sorted it out, thanks Vodafone and matt for sorting it out

Resposta da Vodafone UK - Haywards Heath
Matt helped me set up my new phone as I brought it last week, thank you Vodafone and matt

Resposta da Vodafone UK - Haywards Heath
Matt, Nikolett and Trey all helped us to get exactly what we needed and saved us money in the process!

Resposta da Vodafone UK - Haywards Heath
Matt helped me to move my data into new phone, thank you Vodafone for get service

Resposta da Vodafone UK - Haywards Heath
Had problems trying to connect to the Vodafone network, went into Vodafone Haywards heath and Matthew help me to get back online again, thank you Vodafone and your service and thank you Matthew

Resposta da Vodafone UK - Haywards Heath
Emily and Niki helped us get a good SIM only deal and a new phone thank you guys and thank you Vodafone

Resposta da Vodafone UK - Haywards Heath
Service was great, excellent recommendation, good knowledge by Nikolett who served me

Resposta da Vodafone UK - Haywards Heath
She understood the product and focussed on my requirements

Resposta da Vodafone UK - Haywards Heath
Advisor Nicolett very helpful. Didn’t push but provided several options for us to decide. Felt at ease.

Resposta da Vodafone UK - Haywards Heath
Came in to fix an issue with my phone, Andrew solved the problem straight away! Thank you Vodafone :)

Resposta da Vodafone UK - Haywards Heath
I was having problems with my phone and unable to make it receive calls, went into Haywards Vodafone store and the gentleman helped me get back up and running, thank you Vodafone for always being there and thank you Haywards store always great service with a smile

Resposta da Vodafone UK - Haywards Heath
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